Customer data—walking the line between helpful innovation and invasion of privacy

More information about you exists in more places today than ever before. Collecting and using customer data is not a bad thing. Organizations need data to deliver products and services customers want. The issue is where to draw the line between using customer data and invading customer privacy. The October 11 episode of Modern Workplace provides guidance on how organizations can manage these tricky policy decisions.

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Empowering IT professionals to advance accessibility initiatives

Last week, at the Ignite conference, we partnered with IT professionals to identify ways organizations can advance accessibility initiatives and create more digitally inclusive working environments as part of their digital transformations. —Read on to access the recordings and highlights from sessions at Ignite focused on accessibility.