Customer stories
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Digitalizing teamwork to transform customer care in the insurance industry

AIA is accelerating the speed of employee communication and collaboration to support our continued focus on personal attention to individuals, which has been our way of doing business for the past 90 years. To help achieve this objective, we introduced Microsoft Office 365 business productivity services to more than 20,000 users across the Asia Pacific region where AIA operates.

Office 365
December update FI

New to Office 365 in December—Office Mobile for Windows 10 phone, updates for Apple and Android, Office 365 Planner preview and more

It may be the holidays, but we’re still hard at work delivering a slate of new apps and features. New Windows 10 phones like the Lumia 950 now ship with Office Mobile. We also have updates for Office for Apple devices, Skype for Business for Android, a preview of Office 365 Planner and new management tools for IT.

Office 365
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Announcing the Office 365 ISO 27001 and ISO 27018 audit assessment report

Maintaining the security and privacy of customer data in Office 365 is our top priority. In line with our efforts to be more transparent with our customers, we have enhanced auditing around Office 365 information security and privacy controls. Office 365 is one of the first major cloud service providers to be assessed against both ISO 27001 and ISO 27018 standards.

Office 365
Office 365 customer security considerations FI

Announcing Office 365 customer security considerations preview

Customer security considerations (CSC) workbook can be used by customers to facilitate a quick review and implementation of the security controls available in Office 365. The CSC workbook is designed to provide customers with information on key security and compliance features to consider when adopting, deploying and managing Office 365.