Customer stories
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Digitalizing teamwork to transform customer care in the insurance industry

AIA is accelerating the speed of employee communication and collaboration to support our continued focus on personal attention to individuals, which has been our way of doing business for the past 90 years. To help achieve this objective, we introduced Microsoft Office 365 business productivity services to more than 20,000 users across the Asia Pacific region where AIA operates.

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Announcing the Office 365 ISO 27001 and ISO 27018 audit assessment report

Maintaining the security and privacy of customer data in Office 365 is our top priority. In line with our efforts to be more transparent with our customers, we have enhanced auditing around Office 365 information security and privacy controls. Office 365 is one of the first major cloud service providers to be assessed against both ISO 27001 and ISO 27018 standards.