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Knowledge Sharing and Collaboration with Enterprise Social

Today’s post features Frans Klaassen, Regulatory Business Unit Manager, Kluwer Social Networking Trumps a Static Intranet Part of the Wolters Kluwer group of information services companies, Kluwer is the Netherlands’ largest online publisher for professionals and knowledge workers. The company delivers expert information to those engaged in fields such as law, taxation, human resources, and marketing. Kluwer works closely with authors and customers to provide specialized products and services that give…

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Empowering a Lean and Responsive Global Workforce

Today’s post features Mark Kelly, President & COO, ACT Empowering a Lean and Responsive Global Workforce A leading provider of audio, web, and videoconferencing services, ACT Conferencing has a clear mission: to bring people together to boost productivity. When its management team realized an enterprise social network could do that for its own workforce, ACT rolled out Yammer companywide. Only 70 of ACT’s 350 employees are based at its Lakewood, Colorado,…

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Cloud Collaboration to Connect in and Out of the Classroom

Today’s post features Susan Gautsch, Pepperdine University Enhancing Learning and Connections In and Out of the Classroom Pepperdine University’s Graziadio School of Business and Management enrolls approximately 2,000 students, many of whom work full time. Connecting and engaging busy students can be challenging, so the business school took a page from Fortune 500 companies: it uses Yammer to foster collaboration, enhance learning, and forge tighter relationships among students, faculty, staff,…

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Empowering Employees and Creating Strong Engagement for Better Customer Service

Today’s post features Steve Carley, CEO, Red Robin Empowering Employees for Improved Customer Service and a Better Bottom Line From the smoky Whiskey River BBQ to the spicy Burnin’ Love, a well-crafted hamburger is the claim to fame of Red Robin Gourmet Burgers. But there’s more on the menu at this casual-dining chain’s restaurants and considerably more to the company. Its core belief is that empowered, enthusiastic employees hold the…

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Telefonica calls on Office 365 and Yammer to power global workforce collaboration

Telefónica is a leading provider of integrated communications with more than 130,000 employees in 24 countries across Europe and Latin America. Given the broad, global employee base, the company sought to empower staff to stay connected and work together while on the same platform and with leading productivity tools. To achieve this goal, Telefonica will deploy Office 365 alongside Yammer to harness the full power of their workforce and enable new ways…

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Knowledge Management and Mobile Collaboration with Enterprise Social Network

Today’s post features Dennis Story, CFO, Manhattan Associates Reaping Business Rewards from Social Networking Manhattan Associates provides software and professional services that help clients ranging from American Eagle Outfitters to Walmart optimize their all-important supply chains. The company’s expertise has a major impact on its customers’ efficiency and bottom lines—and now it’s using Yammer to do the same for its own organization. “We help companies with distribution complexity manage everything from…

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Collaborating and Crowdsourcing Insights to Stay On Trend

Today’s post features Andy Hedges, Director, Shopping Center Management, Westfield Using Enterprise Social for Better Teamwork and Operations The Westfield Group owns and operates shopping centers across Australia, the United States, the United Kingdom, New Zealand, and Brazil. It manages all aspects of shopping center development, from design and construction to leasing and management. That’s a huge task—which Westfield Australia cuts down to size with teamwork fostered on Yammer. “Retail…

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Spurring Innovation through Social Collaboration

Today’s post features Gregory North, VP, Business Transformation, Xerox Saving Time and Spurring Innovation for Competitive Advantage As the company that first brought printers and copiers into offices and homes, Xerox has revolutionized the way people communicate and share information. That’s still true today, as Xerox delivers services that simplify business processes for clients around the globe. When faced with the challenge of better connecting employees with the people and information…

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Crowdsourcing and Team Collaboration for Trendspotting

Today’s post features Alison Pincus, Co-Founder & Chief Partnership Officer, One Kings Lane Connecting and Empowering a Growing Company One Kings Lane works with top brands and designers to give members access to top home and lifestyle products at a great value. “I think of it as a magical place that takes shoppers on a journey of discovery,” says co-founder Alison Pincus. “Plus, we offer amazing products at fantastic prices.” One…

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Boosting Innovation and Customer Ties with Enterprise Social Network

Today’s post features Christian Fleck, Managing Director, UK & Ireland, LexisNexis Using Dialogue to Transform Operations and Accelerate Innovation The largest and fastest-growing part of the Reed Elsevier publishing group, LexisNexis is a global provider of business software and solutions for professionals like attorneys and accountants. “Basically, we help lawyers and others do their job more effectively,” explains Christian Fleck, managing director, LexisNexis UK and Ireland. To do their jobs…