Office 365

Office 365: A customer-centric service experience

With Microsoft Office 365, we offer a customer-centric service experience that spans how we treat user downtime, how we calculate service availability, what services are included in our service level agreement, and how we communicate service incidents to customers. Learn how the Office 365 service experience differs from that of Google Apps for Business.

Office 365

Serving Up Growth—Fast!—with Office 365

  When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily.  With Office…


What’s The Future Of Business? Brian Solis Tells Us In A Fireside Chat

Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: “What’s The Future of Business?” I was thrilled to interview Brian, and we covered a variety of really meaty subjects – just check out the video…

Outlook gets two-step verification, sign-in by alias and new international domains

As announced earlier today, over the next few days we are releasing an update to Microsoft account. For people who use, this includes a number of new features such as two-step verification, the ability to sign in with an alias and new international domains for your email address. Read on to learn about this new feature and how to set it up.


United Airlines reduces web content administration from months to hours with enterprise solution

Based in Chicago, Illinois, United is one of the largest airlines in the world. To improve enterprise content management (ECM), United wanted to build communities around the products and services it delivers to customers. The airline deployed SharePoint Server 2013 for a variety of projects-including a service catalog that 87,000 employees rely on to search for and order products from the IT department. By using SharePoint Server 2013, United has…


Garage Series: Office automation meets high-G aerobatics

This episode marks the first in a three part series, as hosts Jeremy Chapman and Yoni Kirsh go deeper on automating the new Office for your organization. Watch as they reveal the second XStream install of the season, as host and pilot Yoni attempts an Office 365 ProPlus install, with no Internet access, while performing outrageously high-G aerobatics.


Designing And Developing Communities of Practice As A Competitive Advantage

A few weeks ago, I gave a talk at the Microsoft Community Summit about communities of practice — their business value, how they are different from other internal and external communities, and strategies for success in starting them up and growing them in a sustainable way. I invite you to view the presentation embedded below;…


How To Get Your Executives To Participate On Yammer

You have 15 minutes of your Senior Manager’s time. Your goal: encourage his/her participation on Yammer. What are the three items you would focus on?  Sounds like an awesome challenge, doesn’t it? This was exactly the challenge that one of our customers Ernst Décsey, Intranet Manager from UNICEF posed in the YCN, Yammer Champion Community. His…

Office 365

Running a small business without an IT team

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don’t know or understand what a server is. The good news is that in today’s technology environment, they don’t need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known…

Office 365

Maintain a professional image: 5 tips for a small business

  In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren’t dismissing them before they have a chance to pitch the value of their product or service.  But how can small businesses…