For IT, understanding how people in your organization are using Office 365 is an important step in driving more usage and ultimately getting the utmost value from your investment in Office 365. That’s why we introduced the new reporting dashboard in the Office 365 admin center. Today, we’re pleased to announce the rollout of usage reports for SharePoint, OneDrive for Business, Skype for Business and Yammer, which give IT greater visibility into usage across these services in Office 365.
Providing a complete picture across all Office 365 services
The reporting dashboard and usage reports make it easy for you to monitor your service and identify issues and opportunities, such as the need for user training. It also gives you metrics to use in reporting to management on your Office 365 investment. With the new reports added today, the reporting portal now provides you with a complete picture across all main Office 365 services.
- Activity dashboard (also called reporting dashboard)—Provides you with a high-level overview of how many people in your organization are using Office 365. Each service in the suite, such as Skype for Business and Exchange, has its own tile that surfaces key activity data, making it easy for you to get a quick understanding of the activity within that service. To view detailed information by service or by individual user, simply click the specific tile or use the drop-down menu at the top of the reporting dashboard.
- Email activity report—Enables you to understand email usage, such as send, receive and read activity. It also enables you to monitor trends in email traffic, and can be especially helpful in scenarios such as user migration.
- Office activations report—Shows which users who have been assigned an Office 365 license have signed into Office 365 on at least one device, including a breakdown by device type. This report helps you identify users who have been assigned a license but have not yet activated it, so you can provide assistance as necessary.
- SharePoint site usage report—Provides you with storage consumption details across all your SharePoint sites. The report helps you see activity across sites, how much storage is available per site and how the sites are being used for file storage.
- OneDrive for Business usage report—This report helps you understand storage and sharing activity across OneDrive for Business, including number and size of files stored, in aggregate and per user.
- Skype for Business report—Shows Skype for Business usage, with details such as minutes spent in a Skype Meeting and with breakouts on peer-to-peer activity such as IMs and calls, meetings organized and meeting participation.
- Yammer report—Provides details on Yammer engagement—breaking out Like, Read and Post activities.
Details you can act on
All reports provide you with both aggregate and user-level information, so you can effectively plan training and communication that helps your users to take full advantage of the potential of Office 365. For example, some of our preview customers shared the feedback that the Skype for Business usage reports helped them to increase the awareness of the Skype for Business capabilities among certain teams and, as a result, reduce the amount of travel needed.
All reports also provide information for different timeframes: 7 days, 30 days, 90 days and 180 days. You can export all reports into CSV format and open them with a tool like Excel to quickly filter or pivot the data for further analysis.
While the reports do provide the ability to track usage at the individual user level, IT admins will only have access to information they already have permission to access in the service. We are also rolling out a new privacy feature that allows you to anonymize user-level information before sharing it with other stakeholders in the company. Global admins can turn on privacy settings by going to Settings > Services & add-ins > Report.
You can find detailed log information that allows you to audit and track specific user and admin activities in the Compliance Center.
More to come
The new SharePoint, OneDrive for Business, Yammer and Skype for Business reports are now rolling out to Office 365 customers in the U.S., Australia and Canada, and will begin rolling out to customers in Europe, Latin America and Asia in May.
In June, we’ll roll out the Power BI content pack, which will allow you to surface richer insights by enabling you to pivot your organization’s Office 365 usage data with user-level data, like region or department.
In the fall, we will provide new public APIs that will enable you to programmatically access the usage data and integrate it into custom applications like a company reporting portal.
In the coming months, we’ll also add more reports focusing on SharePoint and OneDrive for Business user activity, Office 365 Groups, email protection and user interaction with Office 365, such as which browsers or operating systems they use when they access the service.
Meanwhile, the reports in the old admin center will be available until an equivalent report has been added to the new reporting portal. The new reports won’t be a replication of old reports but rather a consolidation of information to reduce redundancy. We’ll provide you with an overview to make it easy for you to find the information you’re looking for in the new admin center.
Let us know what you think!
Please try the new reports and provide feedback using the feedback button on the site. Your input is extremely valuable to us as it helps us to prioritize our work, improve the existing reports and identify additional reporting needs. You can access further details about the reporting dashboard and the new reports on Office Support.
—Anne Michels @Anne_Michels, senior product marketing manager for the Office 365 Marketing team