You can now Switch Plans to a different Office 365 service family

Paul Andrew is a technical product manager on the Office 365 team working on identity and commerce.

Today we added new transitions to the Switch Plans feature we announced in August. Now Small Business subscribers can switch to both Midsize and Enterprise plans, and Midsize Business subscribers can switch to Enterprise plans. This gives customers greater flexibility to grow their businesses with Office 365 and select the plan best suited to their needs. All of the transition options available for Switch Plans are listed in the Office 365 help page Switch to a different Office 365 plan or subscription.

Let’s take a look at an example of how this works. Say you have an Office 365 Small Business Premium subscription and your business has been expanding. You now have more than 25 users, or you need more or different services and features, so you want to upgrade your plan. You can make the transition right in your admin center. The Switch Plans option shows up in the Licenses section of your admin center, on the Purchase services page.

You can upgrade your plan to one in a different service family on the Purchase services page in the Licenses section of your admin center.

To see a list of the available plans you can upgrade to, click Switch plans.

Once you’ve clicked Switch plans, the plans you can upgrade to appear.

On the Choose a new plan page, you can compare the pricing and features of the plans listed with your current plan, and then select the plan you want to upgrade to.

Now is a great time to upgrade! Whether you’re using Exchange Online, Office 365 Small Business, or one of our other plans, we have great options that will give you more functionality for your growing business needs. Check out the different features we offer and see what works best for your business at Compare Office 365 for business plans. No matter which of the available plans you choose to upgrade to, we make the transition easy. When you use Switch Plans, we automatically reassign your licenses and credit you the unused portion of your old subscription.

Please note: syndication customers should contact their partner to use the Switch Plans feature. Also, the Switch Plans feature is not currently available for Open License customers. Please contact support if you are an Open License customer and need to switch plans. You may not be able to switch plans if you have a custom domain associated with your Office 365 Small Business tenant. If this happens you can remove the custom domain from your tenant and add it back after you have switched plans.

— Paul Andrew @pndrw