Customer stories
Carillion logo

Carillion builds engaging communities to improve customer service

Carillion uses Yammer to support peer-to-peer collaboration and innovation. It helps us to engage with our people more effectively, improve operational efficiency and ultimately deliver a better service for our customers. —Read the full story to understand how Carillion strengthens their communities.

Customer stories
KHC logo

Connected on day one—The Kraft Heinz Company creates united workforce quickly and smoothly

“The importance of teamwork and collaboration? It’s the base of how our company operates. In an organization that is global, Office 365 is the engine helping us to be one single company, one single organization…working together.” —Read more from Francesco Tinto, Global CIO, and Leandro Balbinot, NA CIO, and watch the Kraft Heinz videos for more on merger success on day one.

Customer stories
KLM logo

Employee engagement at KLM reaches new heights as crew share expertise on enterprise social platform

Yammer is a great tool for employee empowerment. Back office staff use Yammer to share customer feedback that highlight great service, helping the company to reinforce to our cabin crew that their ideas and work are of great value to the airline and our passengers. —Read more about Yammer and KLM Royal Dutch Airlines.

Customer stories
AIA logo

Digitalizing teamwork to transform customer care in the insurance industry

AIA is accelerating the speed of employee communication and collaboration to support our continued focus on personal attention to individuals, which has been our way of doing business for the past 90 years. To help achieve this objective, we introduced Microsoft Office 365 business productivity services to more than 20,000 users across the Asia Pacific region where AIA operates.

Customer stories
ABB_logo

ABB—sparking innovation through the collective power of knowledge

“My challenge is to ensure that creativity and inspiration continue to flourish at ABB without any technological barriers. How do we meet this challenge for a global company with people working in roughly 100 countries? We connect people to enable collaboration, and for that we use Microsoft Office 365.” —Read more from Andy Tidd, global chief information officer at ABB.

Customer stories
ABM logo 2

ABM builds teamwork between field and offices to boost service and productivity

“ABM has a compelling story for Skype for Business because it crosses the divide between our workforce in the field and our office staff. Employees can connect on a variety of devices from any job site using PSTN Conferencing or the Skype client. This is a prerequisite for a productive workforce.” —Read more from Andre Garcia, AVP, Global Infrastructure Services, ABM.

Customer stories
AirCanadaFI1

Air Canada—flying high with a connected, global workforce

“Office 365 collaboration tools help our teams work together… The faster we can communicate, the more efficient we are across our entire worldwide operation. It directly impacts customer satisfaction and helps to improve our on-time performance metrics.” —Check out the new Air Canada case study and video to learn more about the airline’s success with Office 365.