Office 365

Introducing the new Office 365 profile experience

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Editor’s note 5/16/2017:
This post has been updated to reflect additional updates made to the Office 365 Groups card.

In the modern workplace, an organization’s most important assets are its people. The knowledge, skills and expertise found throughout your carefully recruited teams are tantamount to individual and collective success.

All too often, however, this specialized knowledge is obfuscated by physical and organizational barriers. People know what information they need, but are unable to track down the answers they’re looking for. The popular adage “It’s not what you know, it’s who you know” reminds us that the best-connected employees get the most done.

That’s where Office 365 can help. As Microsoft works to reinvent productivity for the modern workplace, our goal is to put people at the center of the connected suite experience. When you’re able to tap into the hidden knowledge throughout your organization and leverage your talent pool, you’re able to achieve more.

Starting today, we’re rolling out an extended profile card experience across Office 365 to enhance the way you collaborate with colleagues and external contacts. We’ve made several big improvements that improve on the existing experience across three pillars to create an intelligent, holistic and integrated profile experience.


Traditionally, employees looking for specific information had to manually connect the dots between people and units of knowledge. By tapping into the Office 365 graph and machine learning, the new Office 365 profile card can identify information relevant to you based on the person you’re looking up. This can help you quickly look up documents that have been shared with you, independent of how they were sent.


We’re also working to help employees connect with people across the organization that they don’t traditionally interact with. The new Organization view shows a complete picture of the highlighted user’s position in the company, including their direct reports and co-workers. Office 365 will also surface other people relevant to the person you are looking up based on their working habits and communication.


We’re integrating the new profile card everywhere you see a person’s name—but it’s important that the experience doesn’t interrupt your productivity. We’ve made it easy for users to achieve these tasks with as little interruption to their workflow as possible. Hovering over a name provides a quick look at their most important attributes, such as contact details, recent documents and manager. More details are only a click away with the extended flex pane that displays additional information without navigating from the page.

Over the next few weeks, the new profile card experience will begin rolling out in OneDrive for Business and SharePoint Online for Office 365 customers enrolled in first release. We’ll continue to roll out this service for all Office 365 users over the next few months. As always, we’d love to hear what you think, so please let us know in the comments below.


We’re also improving the way Outlook on the web users interact with Office 365 Groups, through a newly refreshed Groups card. This card continues to deliver on the direction set by our new profile experience and gives you easy access to all the components of a group, such as conversations, calendar, notebook, files, planner and more. You’ll be able to easily join, leave, follow and unfollow groups at your convenience. The new Groups card will roll out to Outlook on the web users first, followed by other applications throughout the Office 365 suite.

—Tom Batcheler, @TomBatcheler, senior product marketing manager for the Office 365 team

  1. Tom I think pane rather than pain here. Great news!

    • Thanks John! You caught it just before we did. Glad to hear you like the news.

  2. Looking forward to this update! Now if only there was a way we could get our users to update their user profiles! :/

  3. Congrats! The new profile cards look great.

    Will these appear *everywhere*? Like in OWA, Delve, OneDrive etc… ?
    How about editing profiles?

      • Hi Chris and Darrell,

        Yes! We’re looking to implement these across Office 365 and beyond. Today you’ll see them in SharePoint and OneDrive for Business, but expect to hear more about this over the coming months.

        • Would this also mean that Yammer profile would be integrated to this, so that we would have only 1 profile throughout whole O365 in future?

          The new card looks really nice! 🙂

  4. Looks great!
    What happens to OnPrem/Hybrid deployments? Users would be mighty confused if contact cards would look totally different in the OnPrem environment and looking at contact cards in something in the cloud. What is the timeline for getting this OnPrem?

    Will it be extensible? OnPrem you were able to add your own AD properties to the contact section (i.e. Employee ID or something) via a registry setting that we could roll out via group policies. Will we we able to extend this to include different Azure AD properties or even more things related to the person?

  5. Thanks Tom. Do these features require the Office Graph (tenant setting) to be enabled ?

    • Hi Anthony, The experience does not depend on Office Graph, however the recent files section will be richer if Office Graph is enabled. Thanks!

  6. Will this support custom profile properties as well? If so, great, if not, any timeline on when they will be supported?

  7. This looks great! How does the organization information get populated?

      • My guess is that it comes from where it comes today. Manager in Active Directory.

        • Exactly. That is what I have found in my testing. All ‘profiles’ throughout O365 have some level of organizational information. To have it functioning one needs just populate the manager attribute.

  8. Please do not append a list of shared documents to the contact card, or at least give us the ability to shut off this “feature”. This “feature” is a really bad idea from a privacy and security perspective. This feature causes panic among users because they don’t understand permissions well and worry that everyone can see the files, which are often very sensitive. Your example includes at least one sensitive file. Also, I suspect we aren’t the only company where people don’t always set permissions correctly on documents. We even had a case where “Everyone” was granted access in the lower level of a nested group.

    • I Think you are confusing the documents tab for something new. It’s the same that you are having today in Delve. Security trimming is very active on that tab and people only see what they are allowed to see.

  9. Hi, nice improvements but what about the picture management ? Any improvements about a unique picture storage for all Office365 products ?

  10. I have a hard time finding the profile card in sharepoint. Is this feature world-wide or America-only?

  11. How the great new organizational View is created. Where can I edit our Organisation structure? Or is it Graph-Based?

    Great Job. Love it very much.


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