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New usage reports for SharePoint, OneDrive, Yammer and Skype now available

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For IT, understanding how people in your organization are using Office 365 is an important step in driving more usage and ultimately getting the utmost value from your investment in Office 365. That’s why we introduced the new reporting dashboard in the Office 365 admin center. Today, we’re pleased to announce the rollout of usage reports for SharePoint, OneDrive for Business, Skype for Business and Yammer, which give IT greater visibility into usage across these services in Office 365.

Providing a complete picture across all Office 365 services

The reporting dashboard and usage reports make it easy for you to monitor your service and identify issues and opportunities, such as the need for user training. It also gives you metrics to use in reporting to management on your Office 365 investment. With the new reports added today, the reporting portal now provides you with a complete picture across all main Office 365 services.

  • Activity dashboard (also called reporting dashboard)—Provides you with a high-level overview of how many people in your organization are using Office 365. Each service in the suite, such as Skype for Business and Exchange, has its own tile that surfaces key activity data, making it easy for you to get a quick understanding of the activity within that service. To view detailed information by service or by individual user, simply click the specific tile or use the drop-down menu at the top of the reporting dashboard.
  • Email activity report—Enables you to understand email usage, such as send, receive and read activity. It also enables you to monitor trends in email traffic, and can be especially helpful in scenarios such as user migration.
  • Office activations report—Shows which users who have been assigned an Office 365 license have signed into Office 365 on at least one device, including a breakdown by device type. This report helps you identify users who have been assigned a license but have not yet activated it, so you can provide assistance as necessary.
  • SharePoint site usage report—Provides you with storage consumption details across all your SharePoint sites. The report helps you see activity across sites, how much storage is available per site and how the sites are being used for file storage.
  • OneDrive for Business usage report—This report helps you understand storage and sharing activity across OneDrive for Business, including number and size of files stored, in aggregate and per user.
  • Skype for Business report—Shows Skype for Business usage, with details such as minutes spent in a Skype Meeting and with breakouts on peer-to-peer activity such as IMs and calls, meetings organized and meeting participation.
  • Yammer report—Provides details on Yammer engagement—breaking out Like, Read and Post activities.

New usage reports for SharePoint OneDrive Yammer and Skype 1

Details you can act on

All reports provide you with both aggregate and user-level information, so you can effectively plan training and communication that helps your users to take full advantage of the potential of Office 365. For example, some of our preview customers shared the feedback that the Skype for Business usage reports helped them to increase the awareness of the Skype for Business capabilities among certain teams and, as a result, reduce the amount of travel needed.

All reports also provide information for different timeframes: 7 days, 30 days, 90 days and 180 days. You can export all reports into CSV format and open them with a tool like Excel to quickly filter or pivot the data for further analysis.

New usage reports for SharePoint OneDrive Yammer and Skype 2

While the reports do provide the ability to track usage at the individual user level, IT admins will only have access to information they already have permission to access in the service. We are also rolling out a new privacy feature that allows you to anonymize user-level information before sharing it with other stakeholders in the company. Global admins can turn on privacy settings by going to Settings > Services & add-ins > Report.

New usage reports for SharePoint OneDrive Yammer and Skype 3

You can find detailed log information that allows you to audit and track specific user and admin activities in the Compliance Center.

More to come

The new SharePoint, OneDrive for Business, Yammer and Skype for Business reports are now rolling out to Office 365 customers in the U.S., Australia and Canada, and will begin rolling out to customers in Europe, Latin America and Asia in May.

In June, we’ll roll out the Power BI content pack, which will allow you to surface richer insights by enabling you to pivot your organization’s Office 365 usage data with user-level data, like region or department.

In the fall, we will provide new public APIs that will enable you to programmatically access the usage data and integrate it into custom applications like a company reporting portal.

In the coming months, we’ll also add more reports focusing on SharePoint and OneDrive for Business user activity, Office 365 Groups, email protection and user interaction with Office 365, such as which browsers or operating systems they use when they access the service.

Meanwhile, the reports in the old admin center will be available until an equivalent report has been added to the new reporting portal. The new reports won’t be a replication of old reports but rather a consolidation of information to reduce redundancy. We’ll provide you with an overview to make it easy for you to find the information you’re looking for in the new admin center.

Let us know what you think!

Please try the new reports and provide feedback using the feedback button on the site. Your input is extremely valuable to us as it helps us to prioritize our work, improve the existing reports and identify additional reporting needs. You can access further details about the reporting dashboard and the new reports on Office Support.

—Anne Michels @Anne_Michels, senior product marketing manager for the Office 365 Marketing team

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15 comments
  1. Fantastic news! Although I think this should say that the longest date period is 180 days rather than 150, as the screenshots show.

    “All reports also provide information for different timeframes: 7 days, 30 days, 90 days and 150 days”

    • Hi Alan,
      good catch. You’re absolutely right, it should be 180 days. A typo on our side.
      Thanks,
      Anne

  2. Awesome!!

    More in-depth usage statistics for SharePoint (i.e. page views, clicks, etc.) would be very useful; something like Azure Application Insights or Google Analytics.
    Just storage analytics is not enough. Most of our customers require to get those statistics, and in most cases we have to advise to get a 3rd party product.
    Any news in this area?

    • Hi Roland,
      thanks for your feedback. We are planning to account for number of Page views by users in the new SharePoint activity report that we will release soon. I’ve shared your additional feedback with the engineering team.
      Thanks,
      Anne

  3. Great news!

    Power BI connector to Office 365 will be available for Desktop client or for web-version?

    • Hi Vanyurikhin, at the beginning, the content pack will be available for the web version. We’re currently exploring the possibility of making it available for the Desktop Client as well.
      Thanks,
      Anne

  4. Great, will that also be available in SharePoint 2016 (on-premise, as promised by Bill Baer (http://thuansoldier.net/?p=4383)
    “We’re working on a new analytics solution that provides a more rich experience when compared to previous Web Analytics experiences in SharePoint we demonstrated briefly at Microsoft Ignite. We’ve also recently updated suggestions on the topic at sharepoint.uservoice.com.”

  5. Thank you for the post, Anne. I can’t wait to dig into some of our usage data! Where can I find details of how individual user Email activity is calculated? I noticed some of my users have a larger ‘Email Read’ number than ‘Email Received’?

    • Hi Nick,
      thanks for the feedback. We’ll add additional information on this going forward. To answer your question now, It is a count of how often a user has initiated the action of reading an email. An email is counted as “read” when the user clicks on/ opens it. If you read a message twice, it will be counted as 2 read activities. Also please note that this can include older emails that the user received in the past.
      Thanks,
      anne

  6. What does the SharePoint files report include in its numbers? Does that include assets like CSS and image files? Does it include .aspx pages?

    I need a report that allows me to focus on Office documents (and PDF). Is that possible with the new reports?

    • Hi Kelly, yes, it also includes CSS and image files if they were uploaded by you. It does not include system files that are included by default.
      It includes ASPX pages that have been edited, but we optimize the storage such that if the page content can be represented as metadata, we don’t need to store it as a file–so it doesn’t count as a file.
      Currently, it is not possible to filter to only Office documents. But I’ve shared your feedback with the engineering team for future consideration.
      Thanks,
      Anne

  7. This is great. How can we get access to the’ new public APIs that will enable you to programmatically access the usage data and integrate it into custom applications’ that are mention here? steve.hall at Kaseya.com

    • Hi Steve, the API will become available in the fall. Once we’re closer to the date, we’ll share more details in another blog post.

  8. Can I ask will you ever be able to export a date range of your choosing? It would help manage reporting at month end or when you need to be exact around a time frame of data integration.
    I have also heard you might be extending the Yammer analytics available to show Group data in more details. Do you have anymore detail on that?Many Thanks

    • Hi Mando,
      the APIs that will become available in the fall will enable you to get daily and monthly aggregates. We have plans to provide more analytics on Yammer and will share details in the coming months here on Office Blogs.
      Thanks,
      Anne

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