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New reporting portal in the Office 365 admin center

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Understanding how your users are using Office 365 is extremely important to you as an Office 365 admin. It allows you to efficiently monitor your service, identify issues, plan support and training and to report back on the investment to your management. Today, we’re excited to announce the new reporting portal, which provides you with valuable insights about how the Office 365 services are being used and delivers details down to the individual user level directly in the new Office 365 admin center—and it’s rolling out now!

New reports—insights you can act on

When we started the process of revamping reports in Office 365 about a year ago, it was extremely important for us to include customer feedback into the development process from the very beginning. The first version of the new reporting portal includes a new activity dashboard and a variety of new reports that provide consistent insights across all Office 365 services with a highly improved user experience.

Activity dashboard—provides visibility into Office 365 usage

The centerpiece of the new reporting is a cross-service portal that gives you more visibility into your organization’s use of Office 365, making it easy for you to make decisions or report back to your management. Graphs help you visualize key data allowing you to quickly comprehend the information. You will be able to see how many users have used each workload as well as a key summary of the activity within each product. You can also pivot the reports to different reporting periods (7, 30, 60 and 90 days) to identify trends.

New reporting portal in the Office 365 admin center 1a

Quickly surface usage information

When using Office 365, organizations want to have a clear understanding of the return on their investment. Especially during the rollout process, Office 365 admins often have to provide reports on a weekly or even daily basis showing how users are adopting it. The new reporting portal gives you a quick way to establish that you are getting value out of your Office 365 subscription by surfacing usage information for your Office 365 tenant as well as for each specific workload.

Gain insights on how individual users consume the service

The new reports give you the ability to drill down on single services and access detailed information at the individual user level. To enhance productivity and usage of Office 365 among your users and to effectively plan training and communications around this, you need to understand exactly what’s happening within each service and how individual end users in your organization are consuming or—often more important—not consuming the service. Simply click the specific tile on the portal to get to the more detailed information. From there, you can also export the entire report into CSV format and open it with a tool like Excel to quickly filter or pivot the data for further analysis.

New reporting portal in the Office 365 admin center 2a

More to come

As of today, the following reports are available to customers in the U.S., Australia and Canada:

  • Active Office 365 users
  • Email activity
  • Office activations

The rollout for Europe, APAC and Latin America will start in April. You’ll find the reporting link directly on the home of the new admin center as well as in the left menu.

This is just the beginning. In April, we’ll make more reports available to U.S., Australian and Canadian organizations, providing insights on SharePoint and OneDrive site usage as well as on Yammer and Skype for Business activity—with organizations in Europe, APAC and Latin America following in May. More reports focusing on SharePoint and OneDrive for Business user activity and on user interaction with Office 365 (i.e. which browsers or operating systems do they use when they access the service) will be incrementally added.

New reporting portal in the Office 365 admin center 3b

New reporting portal in the Office 365 admin center 4a

And no worries, the reports in the old admin center will be available until an equivalent report has been added to the new report portal. In the new portal, we’re consolidating reports to reduce redundancy and to make it easier for you to find the information you’re looking for. You won’t find a 1:1 replication of the old reports. Instead, you will have access to improved new reports that give you even more insights.

We’ll also provide you with a Power BI Content Pack, which will combine your organization’s Office 365 usage data with your user’s information to provide richer insights into how your users are using Office 365. The content pack will allow advanced analytics scenarios, such as pivoting email usage by attributes like departments or regions and will make it easy for you to share insights within your organization. The Power BI Content Pack will be rolled out in June.

New privacy features will allow you to replace user level details with anonymized user information to protect users’ privacy and to enable you to comply with organizational requirements.

In the fall, we will provide new public APIs that will enable you to programmatically access the usage data and integrate it into custom applications like a company reporting portal.

Help us to further improve the reporting experience

Please use the feedback widget on the site to let us know what you think. Your feedback is extremely important to us as we continue to improve the reporting experience in Office 365, and we read every single message we get.

—Anne Michels @Anne_Michels, senior product marketing manager for the Office 365 Marketing team

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28 comments
  1. Nice, I had the report option in my admin centre preview up until this announcement, and now it has disappeared?

    • Hi Stephen, for organizations in the UK, the rollout of the reporting portal with the first reports will start in April. Apologies for you already being able to see the reports for a few days and them disappearing again. We’re still working on some details. Please see above for further roll out details.
      Thanks,
      Anne – Sr. Product Marketing Manager Office 365

  2. Same for us Stephen – and we are still missing useful reports like the number of O365 Pro Plus activations, etc.

    • Hi Adrian, for organizations in the UK, the rollout of the reporting portal with the first reports will start in April. Apologies for you already being able to see the reports for a few days and them disappearing again. We’re still working on some details. Please see above for further roll out details.
      Thanks,
      Anne – Sr. Product Marketing Manager Office 365

  3. We have waited a really long time to get Yammer stats back. We appreciate your efforts to give the customers better data, but what you have just announced is insufficient. When we had the chance to discuss with the product team, we insisted a lot that reporting periods have to be set by the customer, not by Microsoft. An example: We launch campaigns on Yammer. As a result, we have to measure their impact. And they last what they last. Not what Microsoft would like them to last. Please, get rid of reporting periods and let the customers fix the time frame for the data they need. This is one of the basics!

    • Hopefully the PowerBI Content Pack will allow you to define periods in this way.

    • Hi Luz,
      we’re currently only providing pre computed data ranges in the UX. We understand that customers like you have the need to customize the date ranges and you’ll be able to access this information through the reporting APIs that are coming.
      Thanks,
      Anne

  4. All starting to look good but can someone tell me when we should expect the power BI content pack? Since it’s announcement in may 2015 I believed it was due in Q3 2015 – we are about to hit Q2 2016 and it is still ‘we will be releasing’ can we have something a little firmer as a date?

    • Hi Andrew,
      The Power BI Content Pack will be rolled out in June. It’s somewhere hidden in all the information above.
      Anne – Sr. Product Marketing Manager Office 365

  5. Could someone give a date for the Power BI content pack please. This was announced in May 2015 and initial delivery was I believe stated as Q3 2015, we are about to enter Q2 2016 and still we have no definitive date. Could someone clarify when we can expect this, or at least a beta?

  6. Was very helpful to see the reports. Worked great yesterday. Unfortunately, now all I get when going to reports is a blank screen.

    • Hi Aaron,
      apologies for your experience. We’re looking into it.
      Anne – Sr. Product Marketing Manager Office 365

  7. I’m admin but I don’t see the report option under the preview. Thoughts?

    • Hi Joshua,
      where are you based at? The new dashboard and the first reports (Active Office 365 users, Email activity, Office activations) are currently available to customers in the U.S., Australia and Canada. The rollout for Europe, Latin America and Asia Pacific will start in April.
      Thanks,
      Anne – Sr. Product Marketing Manager Office 365

      • Hi Anne, I’m in the U.S. I’m wondering if this is a security role issue. I am an admin, but not sure if there is higher tier.

        • Hi Joshua,
          are you the global admin for your organization? At this point, you need to be a global admin, an Exchange admin, a Skype admin or a SharePoint admin in order to see the reports in the admin center. Please check with your global admin on the role you have. We’re working on making an additional reporting role available in the future.
          Thanks,
          Anne

  8. What admin role is required for Reports Portal to appear in admin center?

    • Hi Bill,
      the following roles can see the reporting portal: global admin, Exchange admin, Skype admin or SharePoint admin. If you’re based in Europe, APAC and Latin America, please note that the rollout will start in April. You’ll find the reporting link directly on the home of the new admin center as well as in the left menu.
      Thanks,
      Anne – Sr. Product Marketing Manager Office 365

  9. Looks nice. Is there an option for completely read-only reporting access? I.e., the ability to login and run the reports you describe, but with NO ability to change, delete, update, or otherwise modify the environment, and no links to more powerful Administrator features? An isolated, read-only reporting portal — This would be a boon to us Auditors.

    • Hi Brian,
      thanks for your feedback. Fully understand you’re use case. We’re working on making a “reporting role” available in the coming months. The PowerBI content pack/ dashboard will be another possibility for you to easily share the data with non-admins in your organization. This will be rolled out in June.
      Thanks,
      Anne

  10. Hi guys,
    I really like the new format.
    What happened to the Protection Reports? I’m looking for the Malware Detections over a custom date range.
    Please advise, thanks.

    • Hi Eric, great to hear that you like the new admin center and the new reporting dashboard! We’re still working on updating the existing reports. They will still be available in the old admin center until there is adequate replacement.
      Thanks,
      Anne – Sr. Product Marketing Manager Office 365

  11. This is great improvement!

    I’ve checked the email activity in the last 180 days. for some reason. the “Read email” is far more than the received and sent email from September 2015 to January 2016 (eg. 50000+ read email while the sent and received emails for that day are only 20000+). From Feb 2016, they are back to a reasonable amount (eg. 20000+ read and 20000+ received and sent).

    So my concern is, how there numbers are being calculated?

    • Hi Alex, the “read email” number is a count of how often a user has initiated the action of reading an email. An email is counted as “read” when the user clicks on/ opens it. If you read a message twice, it will be counted as 2 read activities. Also please note that this can include older emails that the user received in the past.
      Thanks,
      Anne

    • Hi Siddarth,
      the reporting portal is currently rolling out and you should see it in the admin portal within the next few weeks. Please note that you’ll only see it if you’re a global admin, an Exchange admin, a Skype or a SharePoint admin.
      Thanks,
      Anne

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