Back
Outlook

A deeper look at Outlook for iOS and Android

Share on Facebook Share on Twitter Share on Linkedin Share via OneNote Share via Email Print

Today, we announced the release of Outlook for iOS and a preview of Outlook for Android. If you have an iPhone, iPad, Android phone or Android tablet, chances are that you’re using the built-in email and calendaring capabilities of your device. Why use the new Outlook app instead? We’re glad you asked!

Despite the smartphone becoming a primary screen for reading email, most of us perform only basic email triage on the phone, delaying the rest to deal with on the computer. Activities like sorting through large amounts of email, managing your calendar, and sharing files require too many steps or multiple apps that don’t work together well on the phone.  The new Outlook app brings together the core tools you need to get things done—your email, calendar, contacts and files—helping you get more done even on the smallest screen.

Let’s take a look at some ways Outlook helps you accomplish more:

Get back on top of your inbox

Email overload is the new norm. That’s why Outlook helps you focus on what is most important and clear out the rest.

The new Outlook app separates your mail into two tabs—Focused and Other. Important emails appear in your Focused Inbox, while the rest remain easily accessible—but out of the way. If you move email in or out of your Focused Inbox, Outlook learns this about you and gets even more tailored to your priorities. Are you no longer reading that newsletter you signed up for? Outlook has a one-click unsubscribe to help you stop unwanted mail.

A deeper look at Outlook for iOS & Android 1

The Focused Inbox works across all of your email accounts to help you focus on what matters.

With Outlook’s customizable swipe gestures, rapid email triage is literally a one-touch experience. You can swipe right or left to take actions like archive, delete, move, flag, mark as read/unread or schedule. Unlike other email apps, Outlook lets you personalize these swipe gestures to match your unique email habits. For email that you want to handle later, the ‘Schedule Email’ feature temporarily removes email from your inbox, to return at the time you choose.

A deeper look at Outlook for iOS & Android 2

Schedule messages to temporarily leave your inbox and return at the time you choose.

Finding important emails is now lightning fast. Outlook’s predictive search quickly finds the right emails, people and files as you type just a few letters. Outlook also lets you pivot on People, so you can see the people you email with most often and easily find all the emails, meetings and files shared with those people.

A deeper look at Outlook for iOS & Android 3

People view shows people you email with most often and
lets you conveniently drill down to see all related emails, meetings and shared files.

Best of all, these features work across your favorite email accounts, including Office 365, Exchange, Outlook.com, iCloud, Gmail and Yahoo! Mail.

Need to schedule a meeting? No sweat!

Most email apps completely ignore your calendar or have a minimal level of integration. In Outlook, your calendars are available right within the app, allowing direct interaction with your email, including features like viewing meeting details, invitees and their attendance status. The ‘Quick RSVP’ feature lets you respond to meetings (Accept / Tentative / Decline) right from your inbox, without even opening the mail.

What really sets Outlook apart is how it helps you manage your calendar on the go. The ‘Send Availability’ feature lets you find and share available meeting times in email with ease. Once you’ve settled on a time, you can even create a meeting invitation—all handled without leaving the app.

A deeper look at Outlook for iOS & Android 4

With a few clicks, you can highlight available times on your calendar and insert a list into the body of your email.

Attachments made easy

People are catching on to the benefits of cloud storage, including the ability to work together on a single document. But when working in email on a mobile device, it can be difficult to add links to cloud documents and give recipients permission to view the files. As a result, people often wait to get back to their computers before sharing documents, or stay in the habit of sending traditional attachments.

A deeper look at Outlook for iOS & Android 5

Insert a link to file in the body of your email.
Recipients automatically are permissioned to view the file.

Outlook makes it simple to share files stored in the cloud.  With just a few taps, you can insert a link to any file from OneDrive, Dropbox and other popular accounts in your email message. Recipients are automatically granted permission to view these files, with no extra steps.

A deeper look at Outlook for iOS & Android 6

Quickly find that document you need with universal search and quick filters to sort by file type.

Need to find a file quickly? No problem. Outlook provides a view of your recently received email attachments, so you don’t have to go searching through email to find that document you need. Outlook also lets you search across both your cloud storage and your email attachments at once, with Quick Filters to let you quickly sort by file type.

Designed for iOS and Android

The Outlook app feels natural on both iOS and Android. For example, on iOS, you will notice familiar icons and actions for creating new messages, identifying new mail and taking actions like archive and delete. On Android, we use the Navigation Drawer to house the multiple tools offered in the app and have common actions like settings available in the App Overflow menu.

A deeper look at Outlook for iOS & Android 8

 Outlook was built with the unique design principles of iOS and Android in mind.

Across both iOS and Android, the Outlook app works great on phone or tablet. For both the iPad and larger Android devices, additional screen size is used to unlock additional views like a two paned email list, week view in calendar and the ability to see a preview of your files.

A deeper look at Outlook for iOS & Android 7 v2

 Outlook is adaptive to fit the device you are using, especially larger devices like the iPad and Android tablets.

The future

We’ve examined a few of the ways that Outlook helps you get more done on a phone or tablet. To try out these features and see even more of what the app can do, download it from the iOS App Store and Google Play.

We will be iterating quickly to bring new features to Outlook, shipping new versions of the app every few weeks. We’ll add user-focused features that help you get even more done while on the go, and we’ll also expand the capabilities that matter to IT, such as mobile device management.

Have a feature request? Let us know right from Outlook by navigating to Settings > Help > Contact Support or by commenting below.

Give the Outlook app try and let us know what you think!

Editor’s note: Due to the interest in Outlook and the volume of comments we’ve received below, we are hosting a YamJam on February 4th at 9am PST in the Office 365 Yammer Network. The Outlook product team will be there to discuss topics like app architecture, security, and administrative controls. If you can’t join us for the YamJam, there’s some good content on these topics posted at the same link. See you there!

Frequently asked questions

Q. Which accounts can Outlook connect to?

A. Outlook can sync mail, contacts, calendar and files from Office 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), Outlook.com (including Hotmail, Live, and MSN), Gmail, iCloud and Yahoo! Mail.

For cloud storage, Outlook connects to OneDrive, Dropbox, iCloud, Google Drive and Box. We will be updating Outlook to connect to OneDrive for Business.

Q. What markets and languages will Outlook be available in?

A. Outlook is available in all markets supported by the iOS App Store and Google Play Store. Users in any of these markets will be able to download Outlook.

The Outlook user interface is translated in 30 languages: English, Norwegian (Bokmål), Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and Vietnamese.

Q. What versions of iOS and Android are supported?

A. Outlook can run on iOS 8.0+ and Android 4.0 and above.

Q. Why is the app called “Outlook Preview” on Android?

A. The iOS version of Outlook is ahead of the Android version in terms of features and performance. Once we have completed sufficient work on Android to close the gap we will remove the Preview label.

Q. What happens to the current Outlook Web Access (OWA) for iPhone/iPad/Android apps?

A. The new Outlook app replaces OWA for iPhone/iPad/Android. We are leaving the OWA for iPhone/iPad/Android apps in market for the time being because there are some advanced Office 365 and Exchange Server features that are not yet available in Outlook. Customers who require these advanced features (e.g. viewing Information Rights Management protected mails, support for Apps for Outlook) can continue to use OWA for iPhone/iPad/Android until those features are available in Outlook.

Q. Does the new Outlook app work with Outlook.com?

A. Yes, we encourage Outlook.com users with iOS and Android devices to download and use the app.  Outlook replaces the previous Outlook.com Android app.

Top

Join the conversation

220 comments
  1. Looks promising, good work! Some comments, only using this for Office 365 Exchange email.

    VERY NICE THINGS
    – Love the swipe left and send to predefined folder, I do that all the time, very very pleased with this!
    – rendering of the emails is good, different types of email formatting seem to work nicely and emails are easy to read

    THINGS TO IMPROVE
    – need to be able to preview meeting invitation in calendar view, this is shortcoming in Android stock email apps as well, so managing to do this will be a big thing
    – there are some graphical issues when screen gets garbled with artifacts (using 5.0.1 on Nexus 5) (like this: https://twitter.com/jussipalo/status/560724148088221697)
    – when starting the app, Inbox is sometimes empty
    – opening emails is bit slow, not sure if it’s fetching data from server, or rendering in the background..

    QUESTIONS
    – Did I understand correctly, that this app doesn’t require any ActiveSync policies enforced (as you are able to separate everything within the app, but loosing integration to Android stock items, such as Calendar)?

    • @jpalo – Thanks for the feedback on what’s nice and what needs to improve. If you run into bugs (like the “Inbox sometimes empty” one you mention above) please visit Settings–> Help–> Contact Support within the app to start a dialogue with our support team. That helps us track these down and get them resolved.

      Regarding Exchange ActiveSync policies: We will be iterating quickly to bring new features to Outlook, shipping new versions of the app every few weeks. Today we support ActiveSync remote wipe to remove corporate email data from the device. Support for other ActiveSync policies is coming soon.

      • Two issues I am running into when trying this unexpected new app:

        1. In the app, my exchange emails can only be synced to Jan. 1, 2015. I could not find a way to make it go back further. For other gmails, for example, it is not a problem.
        2. The text size is much smaller than the native app on the device. Where could I adjust the text size within the app?

        Tks.

  2. So, I’m guessing – because it’s not mentioned – that your prime Windows and Windows Phone customers should just wait a few weeks or months for these features to arrive on their own Microsoft Windows devices? We should keep the faith and trust that Windows 10 will do all of this and more when it appears for all of us.

    This announcement was a neat way of making those of us who bought into the Microsoft ecosystem feel very much like second-class citizens.

    (or, perhaps I missed something?).

    R.

    • @Peter Auerbacher – Yes, we want to have Apps for Outlook supported across all Outlook endpoints, so this is definitely a feature we intend to add to the app.

  3. I haven’t been able to make it work with my business O365 account. Does the new app support ADFS?

    • @ldclancy – Yes, the app does support ADFS authentication. Please visit Settings–> Help–> Contact Support in the app to start a dialogue with our support team so they can help you get connected.

      • Jon, Bit difficult to go to settings -> help -> contact when I can’t set up an account! On every other platform I just type in my e-mail address and password and autodiscover seems to do the rest. This one pops up another dialog that asks for server name, domain and user ID. What am I supposed to do?

        • In fact, you actually can do it without setting up an account. At the account sign-in page just click the “contact support” text in the bottom right.

  4. I had a look at the preview for Android: sleek, fast, nice. Some funtions missing, but hey, it’s a preview. What annoys me from the first Moment: there is no 24hr clock Setting. AM/PM is not used outside the US, and Microsoft should be aware of what “the world” uses: metric and 24hr clock.

    • Would it be simple to follow the settings defined at OS level?

    • Canada uses AM/PM as do a lot of English speaking countries. Microsoft please make this setting optional for all users as the 24 hour clock notation is not commonly used everywhere.

  5. So you guys renamed your recent acquisition
    😉
    I think this was a great addition to the Microsoft suite of tools. it really is the way outlook app should be designed for mobile devices.
    It would be great if the scheduling functionality was added to Outlook.com / Office365 OWA as well, as it would be awesome to have the ability to set emails as reminders natively from the web apps too!
    Keep up the good work.

    • @robertkruk Thanks for the feedback and the feature request! We are glad you like it.

  6. This is a nice start, but some things could be better. Threading should be optional. I hate threading on mobile devices. Contacts should integrate with my iPhone contacts. I would like the choice to download Dropbox and onedrive attachments rather than sending a link. My clients don’t like links and I respect their choices. I would love a favorite folder view that allows me to set certain folders for easy access but with different notification settings. Also the option to use the office365 clutter feature in lieu of focused inbox would be great

    • @frischa – thanks for the feature requests. We will be shipping features every few weeks, so stay tuned to roadmap.office.com for more details as to when these may arrive..If you have more thoughts, please let us know directly in the app (Settings > Help > Contact Support).

  7. I must say it is a little disturbing giving access to the domain “msoutlook.com” which doesn’t reveal WHOIS info so there’s no way to confirm it’s actually Microsoft’s.

    • @worried – This is a side effect of the way we currently do authentication when adding an Outlook.com account to Outlook. We’re streamlining this auth process in the future so this will go away.

      • matthewrev

        Would this also be why when I connect to my work WiFI nothing works? I get into a “Connecting” loop and nothing updates. Was working fine all weekentd. I know we block certain sites for security reasons.

  8. In the linked blog post, it said the new Outlook app is based on the Acompli code base.
    Acompli had a design issue whereby your usernames & passwords were stored on Acompli’s servers, and all your email was downloaded and cached by Acompli. This, IMHO, made Acompli a non-starter for business use, as it violated most corporate security policies.

    Does the new Outlook app remove this “feature”, or will all your email still be routed through acompli/microsoft’s servers?

    • Note that this is still noted in the Acompli privacy policy: https://www.acompli.com/privacy-policy/
      “We provide a service that indexes and accelerates delivery of your email to your device. That means that our service retrieves your incoming and outgoing email messages and securely pushes them to the app on your device. Similarly, the service retrieves the calendar data and address book contacts associated with your email account and securely pushes those to the app on your device. Those messages, calendar events, and contacts, along with their associated metadata, may be temporarily stored and indexed securely both in our servers and locally on the app on your device. If your emails have attachments and you request to open them in our app, the service retrieves them from the mail server, securely stores them temporarily on our servers, and delivers them to the app.”
      and
      ” If you decide to sign up to use the service, you will need to create an account. That requires that you provide the email address(es) that you want to access with our service. Some email accounts (ones that use Microsoft Exchange, for example) also require that you provide your email login credentials, including your username, password, server URL, and server domain. Other accounts (Google Gmail accounts, for example) use the OAuth authorization mechanism which does not require us to access or store your password.”

      • @larrycl – Yes, that architecture remains in place with the new app. It uses cloud components to improve app performance and enable some features, such as predictive search, recent attachments, and large attachment handling.

        • Jon – seriously? When I first saw this reported, I started checking up and landed here. So let me get this straight – you’re seriously ok with potentially thousands or tens of thousands of end-users’ active directory domain credentials (in the case of an Exchange account) being cached on a third-party server of your recent acquisition? I mean, let’s be clear here – I don’t trust Microsoft proper with my AD credentials, I don’t trust Azure/MS Web services with my AD credentials any further than I absolutely have to (we maintain our own ADFS server for this purpose) but now my AD credentials AS WELL AS MY EMAIL are cached in your cloud? So utterly not cool, this app has to be deleted from our corporate phones immediately.

          • This sounded crankier than it was intended to. I really like this app – for personal use. In fact if I were an Office365 user I’d probably have no issues with it. But most of the organizations I work with/for have stricter security rules than this app can provide given its current architecture. Things we’d need to see in order to be ok with this corporate-side:

            1. Limited caching of mail in the cloud, and a published encryption standard. The “we can read your mail under certain circumstances” line in the user agreement is extremely troubling, it means that the mail isn’t fully encrypted at rest, or that someone at Acompli has the keys.

            2. No caching of Exchange credentials in the cloud.

            3. Enforcement of ActiveSync security rules, and true containerization of the app.

            But if these issues aren’t a concern for you I can wholeheartedly endorse this app – it’s brilliantly written and very pretty and easy to use.

          • Thanks JasonG for the feedback…glad you like the app at its core. We understand that security & mobile device management integration is a must-have capability at many businesses today, so we are working quickly to get it added to the app. Hope to have these issues resolved so you can start enjoying the app soon. In the meantime, If the current architecture of the Outlook app doesn’t meet your corporate security policies, you can use ActiveSync allow/block/quarantine policies rules to block the app. The Outlook app is identified in Exchange ActiveSync management screens with the Device Family ‘outlook-iOS-Android/1.0′. We also encourage you to submit feature requests and feedback in-app at Settings > Help > Contact Support.

        • quirkconcepts

          Can we get a clearer answer on this? I have a feeling this compromises HIPAA compliance for health care providers who have set up a Business Associate Agreement. Have you extended compliance to the Accompli infrastructure? Are you storing my credentials for Exchange? These were the main reasons I hadn’t used Accompli prior to the acquisition. It simply wasn’t possible to get compliant.

          • @quirkconcepts: the Outlook infrastructure is not currently covered under the Office 365 Trust Center. We will be updating Outlook later this year to enable it to be covered. In the meantime, if the current architecture of the Outlook app doesn’t meet your corporate security policies, you can use ActiveSync allow/block/quarantine policies rules to block the app. The Outlook app is identified in Exchange ActiveSync management screens with the Device Family ‘outlook-iOS-Android/1.0′. We also encourage you to submit feature requests and feedback in-app at Settings > Help > Contact Support.

  9. Would love to see integration of ios contacts and phone dialer. Then you would have the swiss army knife of social communications.

    • @redkardinal – Contact sync is high on our list of post-launch priorities. Hope to deliver that complete swiss army knife to you soon!

  10. Does this new Outlook client will extend the RMS support on IOS & Android ?

    • @turbowarrior – Yes, adding support for RMS-protected messages is high on our list of priorities. We know many Exchange Server and Office 365 customers are eager for that feature.

  11. hello,

    are there any plans to integrate the S/MIME feature in this App?
    Or is it integrated and I haven’t found it yet? 🙂

    • @Stephan – No S/MIME support at the present time. It’s something we are tracking in our long-term product roadmap, but lower on the list than many of the other requests you see surfacing in the comments.

    • Jon/Stephan, I wander how much market share Microsoft is loosing to Apple in BYOD market S/MIME is essential if you want to compete in this space. I only bring this up to state that customer demand does not equal Corporate priority I’d suggest S/MIME as a feature is a must if you want to compete to keep your corporate customers at least in your Eco system. Just my two cents in response to a very disregarding response to a genuinely novel request that could add far more to the MS Office Corporate Value Add than many of the reference general consumer asks can.

      • @JPMinAR: thanks for your comment. Jon’s comment wasn’t supposed to be ‘disregarding’, but rather a honest explanation of where our prioritization current is. Your feedback can help us change this prioritization. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  12. Really interesting particularly :
    •get all emails, meetings, files linked to a contact
    • classify contact based on how often you contact them
    • focus mailbox (only displaying what is important IT IS WORKING)
    • Quick filters
    • Send availabilities…

    To improve:
    • Managing many mailbox seems more cumbersome than native app (in Android at least)

  13. So, do I have this right — I can’t add my company IMAP email account which is hosted on our server unless it’s Exchange-based?

      • Great app, unexpectedly excellent. Adding IMAP support is CRITICAL to the success of this. Do this ASAP.

        • Agree – IMAP support is a must have…

    • @awfulcitizen – We understand that mobile device management integration is a must-have capability at many businesses today, so we are working quickly to get it added to the app. Hope to have you unblocked and enjoying the app soon.

  14. All versions of Outlook should support email aliases. None of the Outlook apps (including the desktop Outlook 2013) currently support aliases by default (the only exception being the Outlook.com app for Android).

    By aliases I don’t mean disposable addresses that are generated by using a separator (+ or – sign) before the @ symbol, but rather functional full email addresses that users can create. For example, Microsoft allows users to create up to 10 email aliases per year, while Apple allows users to create up to 3 email aliases at any given time. Google doesn’t allow users to create Gmail aliases, but their Google Apps for Work does allow it. I believe Exchange also allows admins to create email aliases. Yahoo Mail encourages users to use the separator for disposable email addresses, but they also allow users to create a secondary email address.

    The problem is Outlook doesn’t support any of them, or at least there’s no easy way of using them. As said before, the Outlook.com app for Android actually supports Outlook.com aliases, but this new app doesn’t. For desktop Outlook 2013 to be able to send from an alias email address, the user is required to create a dummy POP account just so they can manually add their SMTP info in it.

    Google Apps for Work has a desktop Outlook plugin that allows users to send from Google Apps email aliases, and native apps such as the Gmail app for Android/iOS and the Mail app for Mac/iOS allow users to send from Gmail aliases and iCloud mail aliases respectively, but I would really want to see Outlook to support aliases for all email services, so that we don’t need to have multiple email apps in order to get alias functionality.

    • Edit: I see that the new Outlook app supports Gmail aliases, but it doesn’t seem like it supports Outlook.com aliases yet.

      • Thanks for the feedback @Bandast. This is on the list of future items to support, to match the functionality of the Outlook.com app. For the moment, you should continue to use Outlook.com app if aliases are a key part of your daily email patterns, until we add to Outlook.

  15. Will I be able to sync with my calendar running on Outlook my PC? (No Exchange server, just stand-alone Outlook). (Presumably will need an add-on to PC Outlook.)

    • @RonBailey – you would need to create an Outlook.com account, and save all your calendar events in Outlook on your PC to your Outlook.com calendar. Then these can be synced to your phone automatically.

  16. This Outlook App is leveraging Amazon Web Services to handle communication between the App and email servers. I verified this through our client IP logging.

    So basically this new App doesn’t enable corporations to enforce any security policies, and also downloads/indexes your email to a 3rd party server. This violates many of our security policies. Not cool!

    • From their Privacy Policy, they have the ability to read your email:

      “(1) Your privacy is extremely important to us. No person at our company will ever read any of your email or data except in the specific, narrow circumstances described in this Privacy Policy.”

      Not so much of a big deal for someone on Gmail or other cloud based email provider, but a big deal for security conscience organizations with sensitive data.

      Also from their Privacy policy:

      “the service retrieves the calendar data and address book contacts associated with your email account and securely pushes those to the app on your device. Those messages, calendar events, and contacts, along with their associated metadata, may be temporarily stored and indexed securely both in our servers and locally on the app on your device.”

      So I would guess that your calendar and contacts could be accessed “…in the specific, narrow circumstances described in this Privacy Policy”.

      • @Coorzman – If the current architecture of the Outlook app doesn’t meet your corporate security policies, you can use ActiveSync allow/block/quarantine policies rules to block the app. The Outlook app is identified in Exchange ActiveSync management screens with the Device Family ‘outlook-iOS-Android/1.0’. We also encourage you to submit feature requests and feedback in-app at Settings > Help > Contact Support. Our goal is to make this app both user-friendly and IT-friendly.

  17. Great start for light users, but for business (when transitions from OWA) it needs a number of improvements.
    * Cannot view calendar by month to see availability or just out of curiosity when a date occurs
    * Cannot Edit Contacts
    * Contacts random, (needs to alpha) and not a true Address book
    * Integration of Office 365 for business
    There are nice enhancements like scheduling email.

    • @flavorbiz – Thanks, glad you like it and we appreciate the feedback. As we noted in the FAQ at the bottom of the blog, we are leaving OWA in the App Store for now, as we know there are some more advanced Office 365 features our users love in that app that are not yet available in Outlook. We will close this gap.

      Glad you like the scheduling enhancements!

  18. I think this is very exciting. I know that OWA for iOS is very feature packed, enabling things like mail tips, send-as, and online archive. Will features such as this be brought over to this? Can you elaborate more on features that will not be brought over from the OWA app? I like the features on OWA, but obviously this interface is far superior. Thanks!

    • @Ryan711 Thanks, glad you are as excited as we are! In terms of what features we want to bring over – we would love to hear your thoughts on what is most important to you. As noted in the blog, we will be updating this app every few weeks and our roadmap will for the most part be determined by what our users are asking for. The best place for feature feedback is in-app, at Settings > Help > Contact Support. This will help us collect and categorize for prioritization purposes.

      • I will go ahead and voice my opinion on the site. But I would say that in my org, having access to the online archive is huge, with the ability to schedule Lync meetings in the calendar a close second. The OWA app does both of those things well. Thank you for the reply!

  19. This looks like a nice app. Thank you.

    Question is: How does one add a gmail or yahoo account to the iOS app?

    Thanks.

      • Not seeing this option.

        After clicking on the ‘Settings’ icon/button in iOS, I went into the OWA settings area which presents a screen that has the following areas:
        o Allow OWA to Access (3 options)
        o OWA Settings (nothing under that, just a title in gray with nothing but the title)
        o Settings / Reset Application (1 option)
        o About (2 line items)

        I don’t see any “+ Add Account” anywhere, even inside the app.

      • Allen, see my response below.
        I am pretty familiar with this type of technology but I can’t find “+ Add Account” in the iOS “Settings” area for OWA (where all of the other non-Apple apps are listed vertically) or within the OWA app itself.
        Am I missing something/blind?

        • You have downloaded the wrong app! We have two apps currently in the store – Outlook & OWA. OWA served as a front end for Office 365/Exchange Server mail, and Outlook is the fully featured universal mail client we just released today. Use the links above to go the the right one and you should see it.

  20. First of all, this is terrific. Especially the Exchange integration. I can see adoption of this spiking on iOS very quickly.
    My main request right now is to have the option to NOT view emails as threads. I am not a fan of that view.
    But this is a great start. Thanks again!

    • @Marks4java – thanks for the feedback, glad you like it! We will take that into consideration. If you have more feature requests as you spend more time with the app, let us know at Settings > Help > Contact Support. This will help us collect and categorize for prioritization purposes.

  21. Congratulations on a great release! Is there a Today calendar widget planned for the iOS version?

    • We don’t have anything planned at the moment. Please let us know about any feature requests at Settings > Help > Contact Support. Thanks!

  22. Is it possible to access shared calendars using this new app? I can’t seem to find a way to look at anything other than my calendar.

    • Tap the 3 horizontal lines (called the hamburger by many) in the top left. The best & quickest way to get answers like these in the future is Settings > Help > Contact Support. Thanks!

    • @ckellsworth – Thanks for the feature request. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  23. Really good start on the UX…. However, my Calendar seems broken – click on it, hangs for a little while, then just blows up the whole app. Is this happening to anyone else [ iOS 8.1.3 (iPhone 6)?

    • Reach out to support in-app at Settings > Help > Contact Support and they can help you out.

    • @LuTinoco – Please use the in-app chat to contact our support team and sort this out. Settings > Help > Contact Support. Thanks!

  24. I really like it so far. I read that swipe gestures are customizable, but have not found a way to do that. Please advise. Android user.

    • Go to Settings > Swipe Options. The best & quickest way to get answers like these in the future is Settings > Help > Contact Support. Thanks!

      • Thank you. I did as you suggested and was told this is not currently an option for the Android app. Your instructions were not correct.

        • Apologies about that. I didn’t read the last two words of your first sentence when I responded the first time. This is currently not supported, but will be added soon.

  25. As an IT Exchange Admin, security is a real issue with this app. It fails to enforce any kind of security pin/code on any device we’ve tested it on, even though our active sync policy dictates that it does. I hope to see this app bring in the security features that the OWA app currently has with selective wipe and enforced pin on the app itself, because as it stands this is completely unusable for business use… backwards step so far for us here.

    • @Bcop – thanks for the feedback. We understand that mobile device management integration is a must-have capability at many businesses today, so we are working quickly to get it added to the app. For the moment, please continue using OWA until we add this capability. For future questions, you should also reach out in-app at settings > Help > Contact Support and we can help you there. Thanks!

  26. Good work! Few calendar feature requests (using o365 Exchange):

    -Delegate access to the calendar, as well as access to multiple shared calendars.
    -Support for categories and colors.
    -See free busy info.

    • @Jester23 – thanks for the feature requests. Can you submit these in-app for us, at Settings > Help > Contact Support. Thanks!

  27. I have used Touchdown (originally by Nitrodesk) since it came out. The biggest thing that has kept me with them is the ability to see ALL unread emails from ALL folders in one view, like I can in OWA or outlook on my desktop. I don’t see this feature in this app, is it planned? The quick filter for unread email seems to only filter on the current mailbox.

    • Yes we do! Just use the top left icon when in the Mail section to select “All Accounts”, then use the quick filter. The best & quickest way to get answers like these in the future is Settings > Help > Contact Support. Thanks!

      • Maybe I have the wrong version or I’m not understanding. I see all accounts, but I want all folders in one account. If I tap show all folders it shows the folders, if I do a search using “unread” it returns emails which have the word unread in them. I just want to see ALL unread mail from ALL folders,

        • Ask Support in the app and they can help you more effectively. I do understand your question and it is possible. Go to All Accounts (either click on text “All Accounts” or on Inbox) > Quick Filter = unread.

  28. bernardharte

    Do you currently have an issue with iCloud logins?

    I tried my regular password and even created an app specific one (I have two factor authentication switched on) but still won’t work.

    • @bernardharte – Please start a chat with our support team by going to Settings > Help > Contact Support in the app. They can help you resolve the issue. Thanks!

  29. hardCor15t

    Love the fact that this app has finally come out, well done!

    Two questions:

    I don’t see a whole lot of customization when it comes to notifications, unless I’m missing something. Is there a way to disable it from showing a notification badge every single time you get an email? I still want to see my calendar invites but I really don’t need a notice for the 100 emails per hour I get.

    Second question is, do you know if this app solves the exchange active sync (EAS) issues that are prevalent with the native iOS app?

    Again, thanks so much for this app. Been waiting for a long time to see this :).

    • @hardCor15t – For options on customizing notifications, have a look at the “Notifications and Sounds” section of the FAQ at https://support.office.com/en-us/learn/outlook-for-ios-and-android-faq . Regarding EAS issues in the native email app on iOS, those have largely been resolved through the work of the Exchange team and Apple, but yes, the new Outlook app is solid in terms of how it supports Exchange-based calendar and email.

  30. It looks like the first user of Windows Phone are not the priority of Microsoft !! Since the beggining, the app in Windows Phone is still the same, no change !!! Then I realize that when it xhanges, it’s not for those who have wait since 3 years !!!!

    I wonder if it’s not better to buy an iphone to have les latest version of Microsoft applications…

    Very very sad about all of this. All OUR efforts to help you make your OS better, to support you whent other laught at you and then what ? It seems you don’t care about US !

      • Hey, Jeremy Chapman, then you haven’t forgotten Windows Phone users, just put us in third place. What a surprise! You will lunch the same app SIX months or more, after IOS and Android. This shows how much Microsft “really” cares about Windows Phone. Why Microsoft bought Nokia??? I still don’t know.

      • OK. you just rename an exsting app. But still waiting about new stuff for me and my Lumia 920. Still hesitate to change it for a new Lumia.

        I’m like Costasa.

  31. jyoshizumi

    If Outlook for iOS doesn’t enforce ActiveSync policies, it probably doesn’t use ActiveSync to talk to Exchange. As an IT Admin, I would like to know what does it use to talk to Exchange?

    • I’d like to tack on another question to this question. If Outlook for iOS does use ActiveSync, does it use the iOS implementation of ActiveSync or does it include its own implementation? I ask because there are apparently some problems around the iOS implementation of ActiveSync that lead to multiple meeting requests (I’m dealing with this right now at a customer).

      http://www.slipstick.com/outlook/calendar/iphone-and-the-meeting-request-bug/

    • It’s not using ActiveSync at the app level. The server in the cloud is talking to Exchange, and the app is talking to the server in the cloud. Hence the problem with enforcing ActiveSync security. I’m sure they can bolt it on in the future, but until then it’s a non-starter for my organization.

    • Outlook is wired up to work with Active Sync policies, but it currently only supports Remote Wipe (a selective wipe of the corporate data, not a device wipe). We will be adding full support for EAS policies like PIN lock soon.

      • If the current architecture of the Outlook app doesn’t meet your corporate security policies, you can use ActiveSync allow/block/quarantine policies rules to block the app. The Outlook app is identified in Exchange ActiveSync management screens with the Device Family ‘outlook-iOS-Android/1.0′. We also encourage you to submit feature requests and feedback in-app at Settings > Help > Contact Support. We will be adding features to Outlook quickly, our goal is to make this app both user-friendly and IT-friendly.

        • jyoshizumi

          Thank you for replying.

          I understand it uses EAS Policies now. Is there a particular reason no one is saying what protocol/systems the cloud servers are using to talk to exchange with? Is it EWS? We do have the EAS quarantine in place, .

          Also, i have set up a test account, and performed a remote wipe, and nothing happened. I also removed the mobile device partnership later and still able to send and receive emails.

  32. I can not log into my outlook.com account. it takes me to another screen to approve connecting to my contacts onedrive etc but just times out saying server timed out please contact system administrator

    Alan

    • @alan7690 – Please start a chat with our support team by going to Settings > Help > Contact Support in the app. They can help you resolve the issue. Thanks!

  33. On the ActiveSync side, with Exchange 2010, if a user has the Outlook app and a remote wipe is sent to the device, is it only removing the Outlook app or wiping the entire device as ActiveSync does today?

    • @jsenter – It is a selective wipe, not a device wipe. Corporate email, calendar, contacts and files are removed, but a user’s personal email accounts and other information, like photos, are preserved. If you have additional questions about the nuts and bolts of remote wipe, go to Settings > Help > Contact Support for quick assistance.

  34. marklennard

    So As well as having an office 365 account I have 3 other standard IMAP accounts which the native Apple IOS app works well with but I see that the Outlook IOS App does not allow for standard IMAP accounts to be added??

    • @marklennard – Correct. Support for IMAP accounts is coming soon. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  35. Nice app. Will you be adding share sheets? Right now, if you are in Safari page for instance, you cannot email that page from the Outlook app like you could from the stock iOS mail app.

    • @MR1717. Yes, this is on the roadmap. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  36. Is it possible to toggle off the large colored icons that appear next to every email in the Android app? I don’t see that they add much value, and would be great to be able to remove them. I’ve dug around in the Settings but can’t seem to find anything. Other than that, great app!!

    • @plipman not at this time. That said, we want to be responsive to your requests, and will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  37. rafetsucu

    I just have a simple question. All related comments divulge into details of ActiveSync usage but I wonder whether it provides simple access to Exchange server without using ActiveSync, which gives power to other people. I don’t like to share adminşstration of my phone with anyone, thus I use OWA based apps. If this one works similar to Apple Mail app regarding Exchange connection then it would be no use for me. As I dislike ActiveSync bidirectional access on my personal device, I have no option for risking it but only asking here.

    • @rafetsucu – The connection to your organization’s Exchange Server does happen through the ActiveSync protocol.

  38. I would like clarification that if an account is removed from the iOS device that all associated data is removed from Microsoft’s (Acompli’s) servers. I didn’t realize that account and mail data was stored on your servers before adding my account. Once I discovered this, I removed the account by choosing remove local and server data. I’d like to know though if this actually removes server data.

    Also what happens if the app is simply deleted without remove accounts first? Do your servers continue to stored account info and read and store email data forever then? With no way to log into the Acompl servers and remove data manually, it seems like this would be the case, at least until mail passwords were changes and/or OAuth tokens were revoked.

    • @Morac – the data is removed. If you delete without removing server data, it will be saved for a short period of time to provide a better experience if you are just moving devices, unlinking account to fix a sync bug, etc. After that the info will be deleted.

      • Thanks for responding. So I take it that email, calendar data, etc will be removed after a short time, but what about account credentials?

        The server needs to keep account credentials in order to send push notifications, so that couldn’t be deleted after a “short period of time” breaking push notifications. Does the server remove account credentials if the app isn’t used after a period of time or does server have some other mechanism for knowing that the app is no longer installed? For example, if I simply turn the iOS device off for a few weeks, would the Exchange, Yahoo, Google, etc account info be removed off the servers or would it remain?

      • dwharrison

        This is good information to know, since I am deleting the app because of its architecture. That’s too bad, because this is the first iOS mail app that has seriously tempted me away from Apple Mail.

        More than the architecture, I have to say that the architecture should be mentioned up front to users. The lack of a clear privacy statement up front on this matter is a serious failing.

        • dwharrison

          I should also add that this thing is showing up on Google’s security page as an Android device connecting. Given I don’t own an Android device, that was certainly a bit scary. So on top of no disclosure of possible privacy concerns, the app can lead iOS users to think their Google account is being hacked.

          Nice.

  39. Crusher36

    I love the new Outlook app and I’ve actually stopped using the stock iOS mail app, however I have one minor issue. The Outlook app uses the standard notification sound which is annoying as it’s the same as my text tone. I’ve looked into the settings and it appears there’s no way to change the notification sound. It would be a welcomed improvement if the Outlook app allowed you to choose your notification sound or defaulted to an entirely new sound.

    • Thanks @Crusher36 for the feedback. I believe this is an iOS restriction, but I need to confirm with my dev team. Either way, we will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  40. lbonesini

    Hi. Is there an easy way to migrate/restore settings/profiles from Acompli to the new Outlook app?

    • @ibonesini – nope. Just download and log into the new app. They sync is pretty quick, so it shouldn’t take that long. Sorry for the inconvenience.

  41. seattleitguy

    I don’t understand how Microsoft continues to miss basic fundamentals of corporate email users in its mobile email applications. It is astounding that even now you still cannot automatically sync user created folders and receive notifications on those folders from a Microsoft email app in iOS or on a Windows phone. How can third parties like Apple and Nitrodesk be creating better mobile mail apps for Microsoft email systems than Microsoft is!! Seriously!! I would expect Microsoft client applications to have the best and most functionality with Microsoft product lines. It is really too bad too, I was this close to deciding to use this app as my main mail client until I couldn’t sync subfolders, read about the data sync with AWS, read about the lack of MDM functionality, and read the privacy policy. Such a nice UI too. Oh well, back to my iOS mail app.

    • @seattleitguy – Feedback duly noted on the need to sync and receive notifications on sub-folders. Hope to win you back as we add features like this to the app over time.

      • I would love to see this feature as well.

  42. plaiditude

    a few things I’d love to have added:
    1. It’s very hard to convince users to use something other than the default apple apps – I’m so glad you have allowed adding iCloud accounts to the app. It doesn’t seem to work with subscribed calendars though, and I’m afraid that the users in my office will not switch to it if they can’t see all of their calendars.
    2. Continuing with calendars, it would be so great to be able to see shared exchange calendars as well as my own. Currently we still have to subscribe to shared exchange calendars via iCloud, and because of issue 1. those won’t show in the app anyway.
    3. It’s great that I get a nice two column display on my iPhone 6 plus. I’d love to be able to expand an email full screen when in that landscape view.
    4. I see it is noted that Onedrive for Business will be added eventually – never sure why that gets added later to all of your IOS apps, as I would think business users would be the biggest market.
    Thanks for building a great Outlook app, I’m looking forward to seeing where you take it!

    • @Plaiditude: Thanks for the feedback. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  43. Awesome first revision but there’s a couple things that could make this the best by far:

    1.) Global Address Book and a contacts tab which has been mentioned here a few times.

    2.) A slot in the “Today” section in iOS where iCal has a section that shows upcoming calendar events.

    3.) Calendar notifications don’t appear to be working. I have tried multiple times with different settings on both the iOS settings and the in-app ones. Updating the notification time in Outlook Calendar works to produce an iCal alert for upcoming meetings but no dice with Outlook.

    Keep it up!

    • Just to clarify: Global Address Book for Exchange servers.

      • @Dpower11: Great suggestions! We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  44. marco.vieira

    Hello, very nice fresh start!

    As an avid email user (iOS) i have a few questions/comments to post:
    – is there a way to have thread view off/on or planned in the roadmap? please do not make Boxer App mistake…
    – is there a way to include the avatar close to email message in iOS app as in Android (it looks like it…)?
    – it should be integrated with iOS contacts
    – it should be integrated with iCloud calendars
    – 24h clock is a must have
    – will you have quick replies?
    – will you integrate with OneNote?
    – will you integrate with iOS native reminders or other todo app?

    • @marco.viera: Great suggestions! We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  45. great app but lacking a few features i’d think would be in the initial release
    such as Out Of Office settings?

    • @Jekern01: Thanks for the feature request. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  46. artizhino

    IS there a way to forward meeting invites?

    • @artizhino: At the moment you can reply to a meeting that has invitees and add a new person, who will receive the invite. But that is a great feature request. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  47. What about Tasks? How can there be a version of Outlook with mail, calendar, contacts but NOT tasks?

    • taskmaster

      The Tasks functionality in Outlook has been a vital component of managing my workflow for several years on the PC. While I realize mobile apps have to be more streamlined, I hope that Tasks will eventually be allowed to live and breathe within this environment, as well as within future versions of Outlook for the desktop. What say Microsoft?

  48. I’m using the iOS Outlook App, and I can’t figure out how to move emails between “focused” and “other.” It’s done automatically, which is nice, but some of the emails are going to the wrong place. Specifically, I get a lot of notification emails from one address that it puts in “focused,” which really aren’t that important, so my phone notifies me every time one of these pops up.

    Anyone know how to do this?

    • Actually just figured it out. It wasn’t originally available, because I was trying to do it to the whole “conversation” from the main mailbox screen. Had to select the conversation then use the little down arrow to fix this.

  49. Rob.McDonagh

    I find the app extremely usable and it provides some excellent functionality. However, I have a serious concern, which I will also raise via other channels. In response to several concerns about security, I’ve seen the suggestion (from MS team members) that enterprises rely on the ActiveSync quarantine process to enforce security around this app. Are the people recommending this aware that once a given user is released from quarantine, that user can install and configure this app on as many additional devices (corporate, personal, iOS, Android) as they like and they will never appear in the quarantine again? So enterprises that rely on the quarantine process to block email access from personal devices are now in the position of either changing that policy or banning this app.

    • @Rob McDonagh – Quarantine does work a bit differently than in traditional Exchange ActiveSync clients due to way the app is built. We’ve added some details on the architecture of the app in the Office 365 Network at https://www.yammer.com/itpronetwork/#/Threads/show?threadId=492725777 . Please have a look, and if you have more questions, join the product team for a live YamJam discussion on Feb 4 at 9:00am-10:00am PST, (UTC -8). Details are in the Yammer thread.

  50. frozenwaffles

    really needs shared calendars! and mailboxes…

    • @frozenwaffles – Thanks for the feature request. Please let us know about any additional ones by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  51. ckstanley83

    Very nice to see an Outlook app. Long overdue.

    Three big feature requests:
    IMAP Support!!!

    Public Folders Support and recognition of the Category Colors associated with items in Contact, Calendar and Public Folders.

    Adding other user calendars that you have permission to view.

    • @ckstanley83 – Thanks, glad you like it. Thanks for the feature request too. IMAP is something we will deliver shortly, as we will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  52. First off, great app. OWA is fine but this is great and worthy of the pivot.

    One question, because maybe I have a setting wrong (???)… I noticed this with Accompli and notice it is still the behaviour today. Send/receive of email with my Exchange Online account seems to be over 30 minutes for new messages. Might even be an hour as I never wait that long to find out. I still have my iOS mail configured and when a new mail comes in, it is there immediately. But Outlook takes forever and on dragging down, seems to think there is nothing new.

    I’d understand that this tool is about taking the stress of email away and therefore we shouldn’t need an instantaneous result in our inbox, but if that is indeed on purpose, I think you’ll see this app abandoned by folks that aren’t ready for that discipline. Is there a way to ensure new email is received immediately? Currently I’m using Outlook on the iPad and the native app because I need to know about emails sooner.

    • @itgroove: please reach out to support in app at Settings > Help > Contact Support. This is not a behavior of the app.

  53. I like the app but one BIG problem. there doesn’t seem to be a way to stop the calendar from using the local time and changing all the times of appointments made in another time zone. I went from EST to central time and now all my appointments ar listed a one hour earlier.

    is there a way to tell the app to ignore the local time or failing that to tell the app which time zone to use? If not, this seems like a really big omission.

    PR

  54. directrpep

    Using “Mail” by Apple, I can designate certain folders as my “favorites” so that I can be alerted when mail goes into those accounts (I have rules set up on exchange for my email). Right now with this new Outlook app, I have to go into each of those folders to see what new email there is rather than just going to “INBOX” which would pull/show ALL email from ALL accounts and ALL favorite folders.

    Is there a way that I can designate this in the new Outlook app?

    The other question I have is that I would like to have Shortcuts to my favorite subfolders so that I can just click and see them. I have A LOT of subfolders and I hate to have to scroll all the way down to go to the SENT folder or to a subfolder that starts with a “U” or something.

    • @directrpep: Thanks for the feature request. This is useful to understand your email habits. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  55. Can you explain push notification support?
    If someone sends me an email, will I get an instant notification? Or does Outlook fetch every 15 minutes (or another interval) for new messages?

  56. Great app and since others have already mentioned the major bugs and whatnot, I’d like to just mention:

    – Can you add an option for the DD/MM/YYYY format for non-US users?
    – Option to change the theme just like the browser version?

    Thank you very much.

    • @Optimus: We’ve heard loud and clear on the date, will definitely be moving that up the priority list. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  57. Alon Ekelund

    Very nice, BUT! Where are my Outlook app??

    This is very critical. We have iGlobe CRM for Office 365. We are using an Outlook app to save mails into the application. Actually we I have iGlobe App, Harmon.ie, linkedIn and other Apps, they are all gone.

    Both in this new outllok app and after the latest update they are also gone from OWA???? PLEASE get this function back.

    • @Alon Ekelund – Adding support for the same App add-in model we have in Outlook 2013 and Outlook Web App is definitely something on our to-do list. We want to have consistent Outlook experiences across platforms and devices, and we’ll be adding new features regularly as we pursue that goal. Thanks for the feedback.

  58. At the beginning I said: whow! Until I had to learn that email, attachments, password are directed through external servers. That means a masssive hole in security and is an absolute no-go for business. I’m deeply disappointed.

    Cheers, Hans

  59. Great, well done. But for my job I need shared mailbox support.
    Thank you!

    • @rocciolo: Thanks for the feedback. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  60. Does the new Outlook app for iOS support Synchronization of Reply/Forward State for E-Mails with Outlook.com

    • @David423: I am not sure I understand your question exactly. The best place to ask this questions is in Settings > Help > Contact Support within the app. Thanks!

  61. berkelium

    great app!
    just trying to figure out how to move a message between accounts – does anyone know is this is possible?

    When i click on the move button from the top bar selector, I only get the option to move it to a folder within the email account the email was originally addressed to. Its not possible to move it for example to a folder within another gmail or exchange account.
    Thanks!

    • @Berkelium: Thanks for your comment. This is not currently supported. Can you explain to me the use case here? I’m not sure I’ve heard this one before :).

  62. How can users attach and save documents to SharePoint?

    • @NDC – this is not currently supported but it is in the roadmap. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  63. Nice app!

    Some additional features and configuration options would be nice:
    – Short and long swipe so a user could short swipe and archive or long swipe and delete
    – Auto advance setting so a user can decide to go back to the list, go to the next message or go to the previous message when completing an action like deleting a message

    • @DougHMn: thanks for the feedback. Great suggestions! We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  64. andy1atkin

    I have some concerns about the caching of credentials and emails after reviewing the Acompli privacy policy. (https://www.acompli.com/privacy-policy/)

    “We provide a service that indexes and accelerates delivery of your email to your device. That means that our service retrieves your incoming and outgoing email messages and securely pushes them to the app on your device”

    Does this mean that when we enroll in this service, it is actually the Acompli server that is reaching into our Exchange environment and pulling out email content on behalf of the user who is enrolled?

    “If you decide to sign up to use the service, you will need to create an account. That requires that you provide the email address(es) that you want to access with our service. Some email accounts (ones that use Microsoft Exchange, for example) also require that you provide your email login credentials, including your username, password, server URL, and server domain. Other accounts (Google Gmail accounts, for example) use the OAuth authorization mechanism which does not require us to access or store your password.”

    So Acompli keeps a server side record of the credentials of anyone who registers with this service? If some of our users have already tried to use this app, but failed to connect to our Exchange environment since it’s not publicly accessible without MDM, does that mean there is a possibility that their credentials are already cached on an Acompli/Microsoft server somewhere in a kind of pending state? Or do you have to make a successful connection to Exchange before the creds get stored?

    Is there anything I am misunderstanding here/is anything different since this is now a service being offered by Microsoft, instead of Acompli?

    • @andy1atkin – There’s some deeper info about the architecture of the app and other IT-focused topics in the Office 365 Network at https://www.yammer.com/itpronetwork/#/Threads/show?threadId=492725777. That link also has details on how you can join the product team for a live Q&A session (a “YamJam” discussion) on Feb 4 at 9:00am-10:00am PST, (UTC -8). Details are in the Yammer thread. Hope you can join us.

  65. cmccloskey45

    Can you confirm if this app uses the ActiveSync protocol or EWS?

    I thought it used EWS, so I was confused how this can be blocked on Exchange using an ActiveSync block/quarantine policy, as mentioned in a comment below?

    I am hoping to prevent users from using this and wasn’t sure how this could be done.

  66. Can’t wait to be able to Set Regarding and Track emails in Dynamics CRM from the Mobile Outlook Application 😉
    Now that would be awesome….It’s a race…Cloud Magic or Microsoft Outlook be the first to it?

    • @KevinR: we shall see! Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  67. Am i the only person who is facing problem when trying do login with my Google Account do the app?

    • @fll – we are not seeing anything in our app that would cause that right now. You can contact support (even before login in) when you get the ‘select accounts’ page in the app.

      • I did it since Jan 29. I’ve seen in iTunes comments some other brazilians with the same problem.

        • I could log in with another google account but didn’t with my principal google account.

          My Microsoft account have the same e-mail address of my Google account. Once i entered my microsoft account first in the app I think that for some reason it could be conflicting.

  68. A few things we noticed about the Outlook app:

    1) Can’t schedule a Lync Meeting
    2) Can’t join a Lync meeting from Calendar invite

    Thank you,

    Daniel Peters

    • @Danp: Yes, this is on the roadmap. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app. Thanks!

  69. I absolutely LOVE the app…

    BUT! I do not understand HOW I add “PEOPLE” to my outlook contacts… or Groups and distribution lists…

    Very frustrated at that!

    • @MJB: not something we support currently. We will be updating the Outlook app every few weeks with new features. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  70. What I most miss about not having Outlook on the iphone is the inability to recognize the categories I set up for my thousands of contacts over the years in Outlook. As you no doubt know, IOS contacts uses groups. The biggest problem with groups besides having to re-categorize contacts one by one, is that you can’t sort your contacts by categories and automatically see ALL the categories (groups) a specific contact belongs to. If Outlook for IOS can do that, I’ll be a very happy camper. A sad thing is that Blackberry, which lost me forever after their Playbook debacle, has always recognized Outlook categories properly.

  71. How can I change the archive folder? When I did swipe to archive the first time, it informed me I had no archive folder with option to create or choose another folder. Thinking choose another folder would simply move, I selected that option. Now that folder has become my default archive folder. That’s not what I wanted, but I can’t find a way to change it.

    • @vpco: at the moment, we do not have a setting to fix this. We are working on it. Please let us know about any additional feature requests you have by going to Settings > Help > Contact Support within the app, as this will help us triage and prioritize. Thanks!

  72. For some reason, I can’t get Google Apps “m.google.com” to work. It worked just fine under Mail, but I’m getting “Error Connecting With Server” message with Outlook. My account works fine under the Google settings, but I really wanted to take advantage of EAS.

  73. Exchange support: it looks like connection defaults to EAS. Is there (or will there be) an option to specify EWS or OWA connectivity?

  74. Please allow control over the From and Reply To fields when sending an email, as in the Outlook.com Android app.

  75. The app settings should expose more options : I need to be able to say how frequently to fetch mail and when not to sync; I don’t want notifications at 2:00am waking me up. I don’t know how the app decides what should be in my “focused” inbox and what shouldn’t, I feel I should know more about this logic before I can trust this feature.

    The calendar settings are even more sparse, there are no options at all on managing notifications.

    On the plus side I like having mail and calendar in the same app. Outlook has been my goto mail and calendar app on desktop for years, even since moving to Mac, and I’m glad to see it arrive on Android and watch it evolve on this platform too.

  76. Vineet Subramani

    4 immediate difficulties on Android:

    1) Cannot edit time of appointment in Calendar mode. Have tondelete and re-enter.

    2) No week / month / year view.

    3) No contiguous month / week view. For instance if you need to see if you’re free 5 weeks from today, the calendar does not show part of this month and part of the next. You have to remember to count weeks as you scroll down the agenda view.

    4) No copy / paste or drag / drop ability to move rescheduled appointments easily.

  77. I can’t find a way to send email from this app using my @outlook.com aliases… Even on iPad mail app itself, it doesn’t give you option to add alias or send email from alias of outlook. Does anyone know how to do that on iPad? Or do i have to do it on webmail directly which is very slow….and takes forever to load?

  78. You state the following in the above article:

    “For cloud storage, Outlook connects to OneDrive, Dropbox, iCloud, Google Drive and Box. We will be updating Outlook to connect to OneDrive for Business.”

    I am using an iPhone 5s and there is NO option to connect to “box” cloud storage. Can you please shed some light on this for me and point me in the right direction? (I am going a little stir crazy trying to find a way to connect to “box”)

    Many Thanks

  79. johngordon71

    Really like the app, and will be using it from now on. Combination of the clean UI plus / swipe to schedule functionality / integrated calendar and email is pretty compelling.

    I just have a couple of questions on minor design issues:

    1. With the calendar, you can select colored dots for each calendar shown in the list view. But in the calendar view it only shows a generic blue dot to indicate there is an event on that day. Could you change this to show the same color dot as indicated in the list view?

    2. In the list view of events, is there a reason for the details of each event bing indented from the left by about 1cm? Doesn’t it make more sense to align it with the date above? I’ve noticed this sort of thing in a few calendar apps, so am wondering if there is a reason?

    3. In the event details screen, it feels as though there is a bit too much white space and gaps between the different details – could maybe be better laid out?

    Just being picky probably, but overall really liking it so far.

  80. Great app, both design and useability
    one problem: I can’t be logged in on both my iPad and iPhone with the icloud account (exchange, outlook.com, gmail, works fine). when I add an icloud account on my iPhone it gets logged out on my iPad and vice versa. I use two step verfication for icloud with app specific passwords.
    contacted apple support, they checked several things, but in the end they said it’s app related
    contacted outlook support: tried clearing cache, uninstall/install, even reset the iPad to factory settings: all to no avail.

  81. Future_World

    I am glad that Microsoft is finally bringing an actual email client that can help business users with its nice interface and extensive functionality however, if there is one thing that is making this useless for me and at least 50 others in my corporation who still rely on a Blackberry is lack of filters for folders when you want to view a certain folder or when you want to file an email to a folder. The filter is a text field that you can type the folder name.

    This functionality alone brought hundreds of users to Android’s very popular and successful email app such as Touchdown or Kaiten. Sadly, they were missing a few other core functionality, and our corporation of course decided to stay with Blackberry.

    If I had to add other very important and possibly fundamental functionality that most professional email users would love in their email client are (in addition to folder filter) :
    > Being able to sort or search by -Subject, -Sender, -Receiver
    > Go to Next/Previous email while reading one
    > Opening an attachment before sending it once it is attached
    > How exactly do you attach an actual file while composing an email?
    > Be able to display emails from all or selected folders after an email has been filed
    > Once email is filed, go to next email automatically
    > How do you flag an email?
    > See contact details by tapping on sender
    > Different view for Landscape and Portrait modes
    > Way to go to Next/Previous unread email
    > Being able to see contact details when composing an email to someone after adding them, or checking the contacts that are CC’ed in original email in Reply All screen

    I think this is all for now, other than these, I don’t think there is anything that’s missing from this nice beginning.

  82. As a long time happy Outlook for Windows (2010) user, as well as a long time happy iOS device user, I am very excited to see this first round of Outlook for iOS, and look forward to subsequent releases with added functionality. I’ve given Outlook for iOS a solid run for the money over the past few days, and I’ve come to some immediate conclusions. On the plus side, it is very easy to set up and use with existing GMail accounts, the look and feel, navigation tools, and simplicity of both calendar and mail functions in general are awesome, Apple could learn a lot from MS in terms of improving their stock calendar and mail apps which suddenly fall short in several respects to Outlook. Very specifically and personally, I’ve been looking for a calendar alternative to the stock iOS app that provides a full screen agenda view on iPad similar to that on iPhone. Outlook for iOS provides that agenda view, so right now I am using Outlook for iOS on iPad instead of the stock Apple calendar app. I will also say that the responsiveness from MS Support on inquiries sent through the contact feature within the app itself has been nothing short of speedy and amazing, I hope this support continues. Unfortunately, the mail and contacts portion of Outlook for iOS have a few drawbacks that are showstoppers for me. First, as several other posts have indicated, messages are threaded with no option to view unthreaded, I hate threading, my understanding is that the option to not thread will be available in the next release. There is also no new mail by account notification vs. iOS stock Mail app which indicates the number of new messages by account from main window so you can then go in account by account to review new messages. The workaround to this is to simply view “all inboxes” as a group and new messages accordingly. Much bigger problems with contacts, there is NO integration with iOS Contacts which in my case ironically are populated and managed via Outlook 2010 and synced over to my iOS devices via iTunes. I don’t have any contact info up on Google servers, but even if I did, which I’m not doing, it wouldn’t work. I can’t access iOS Contacts via Outlook for iOS, I can’t create new messages without manually typing in email addresses, and Outlook for iOS doesn’t support the creation of distribution lists or use of existing lists created elsewhere (I use MailShot which creates distribution lists on iOS devices then syncs/saves them back into you guessed it Outlook 2010). So right now I’m using Outlook for iOS exclusively on my iPad, not on my iPhone, and exclusively for the calendar agenda view on that device, nothing else. I would like nothing better than to stop using the stock Apple Calendar and Mail apps on all of my iOS devices and use Outlook for iOS across the board instead, but it simply is not ready. I’m not sure it ever will be, and the silliest part of all of this is that it’s nit missing by that much. Someone at MS simply needs to look much closed at what the stock Apple calendar and mail apps provide, and at a minimum, provide that basic functionality right from the start. That basic functionality, plus the improved look and feel mentioned earlier, will be enough to win over the hearts and minds of many dedicated iOS users. I would actually PAY for it 🙂 Nice first shot MS, I look forward to a few more releases and just a few of the basics that were completely overlooked in someone’s haste to get this out the door. Build it, they will come, some might pay, I know I would, but not yet 🙂

  83. MFMauceri

    1. How can you manually add an e-mail account that isn’t hosted by a large entity (e.g., ‘Google,’ ‘iCloud,’ ‘Yahoo,’ etc.), one where you can enter the incoming and outgoing server information, and user name and password?

    2. Since installing this app, my text messaging can no longer match the mobile # with the person in my contact list. If I’ve migrated all of my contacts to the iOS Outook App, how does the iPhone SMS app link up the info?

  84. Two questions…how do I best synch from my desktop calendar of 2011 Outlook (Mac) to the new iOs Outlook on my iPhone and iPad? When will AOL email be allowed to the party? The sooner that happens the sooner I will make a complete move. Thanks

  85. I’d very much like to see custom notifications on a per contact basis.

    Any word on when the MDM integration would be available, specifically XenMobile? Or at least a way to configure XenMobile to allow the Outlook app to work.

    Also. Choose folders to sync.

    Looks very promising so far. Though, to be fair, almost anything looks promising after using Apple’s iOS mail application 🙂

  86. I’m only seeing my gmail emails for the past 3 months. Any idea why I’m not seeing older emails? (they go back a few years).

    Also, outlook doesn’t seem to be seeing my gmail contacts (which are sync’ed with my iphone contacts). I’ll keep using the gmail app until I can figure these two issues out. Thanks.

    Using iPhone 6 plus

Comments are closed.