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Today’s post is written by Sumit Oberai, CIO and EVP of Digital, and Michael Smyth, VP Retail Operations, Indigo Books & Music.
As Canada’s largest book retailer, we need to stay on the leading edge of our industry. To do that, we also need the most advanced tools available. When we updated our strategic goals and made disaster recovery a priority, we quickly realized that we didn’t have the IT infrastructure to do it cost-effectively.
To accomplish our objectives, we decided to move our productivity platform to Microsoft Office 365. By taking our most common business processes to the cloud, we knew that if disaster should strike, the 99.9 percent uptime guarantee from Office 365, would ensure that our business could go on without a hitch.
A shift in infrastructure is always challenging, but because our staff was already familiar with Microsoft applications, the learning curve was really a non-issue. And when the staff realized how much easier it was going to be to collaborate, and that they were no longer going to have to spend hours emailing or on the phone to resolve technical questions, they really became fans.
Our move to Office 365 was definitely the right one. It keeps our core business processes moving forward in the most efficient way, and enables us to focus on our continued growth and innovation as a retailer.
To learn more about Indigo Books and Music check out the company’s official case study.