Put the power of Outlook 2013 behind your email

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With Outlook 2013, it’s easier than ever to connect to your personal email accounts that support the rich capabilities of Exchange Active Sync – including your new email address. No longer do you need the Outlook Connector (OLC) add-in to do this.

Outlook 2013 uses newly-added support for the rich Exchange Active Sync (EAS) protocol that has become the gold standard used by smartphones and other mobile devices. EAS will sync mail, calendar, contacts and tasks from your account! We’ve heard many requests from users who want to sync their tasks from an account, and now you can.

It’s very easy to set up. In just a few minutes you’ll have the full power of the Outlook app for your personal email.

  1. Go to File | Add Account.
  2. Enter your email (or other email that supports EAS) and Password.
  3. Click Next, wait for the connection to complete, and click Finish.

You’re all set!

Setting up custom domains

If you have a custom domain that is connected to, you can still connect it to Outlook using manual configuration.

  1. In the Add Account window, select Manual setup or additional server types and then click Next.
  2. Select or Exchange ActiveSync compatible service and then click Next.
  3. Enter the required information, specifying as your server name.
  4. Click Next, wait for the connection to complete, then click Finish.

    Migrating from Outlook 2010 to Outlook 2013

    If you use Outlook 2010 with OLC and you upgrade to Outlook 2013, your Hotmail accounts automatically get migrated to connect via EAS. There is no need to add accounts again. When you open your new Outlook 2013 you’ll be able to access the personal email accounts you had set up.

    If you think something is missing after you upgrade, check out this article for some tips.

    We plan to continue improving support for in future releases, so please provide us with your feedback in the comments below.


    –Teresa Thomas, Outlook Program Manager

    1. davidacoder

      This is such an improvement over the old OLC (which never really worked). Well done!

      One suggestion and one question:

      First rate support for changing the sender of an email. I can configure multiple "from" address for an account (by creating an alias, or adding it as an account from which I can send stuff). It would be great if Outlook (the application) would pick that list up, so when I create a new email and click on "From" it would show me the same options that I get when I send stuff via

      And the question: does Outlook 2013 RTM support gmail via EAS?

      • Teresa Thomas User">

        Thanks for the suggestion! We understand the need to be able to use your aliases from Outlook and will keep it in mind for future updates.

        At this time Gmail has not implemented the version of EAS used by Outlook 2013. Outlook uses EAS 14.0 or newer versions. You can however use Outlook 2013’s newly improved IMAP support to connect with your Gmail account.

        – Teresa Thomas, Outlook Program Manager

    2. Hi,

      It doesn’t seems to work with our 2003 exchange server

      This is what I enter in my Ipad (that is worked):
      using SSL:no

      Can you help?


    3. Vitali Plagov

      Is it possible to sync the contacts in with Outlook 2013 client?

      • Teresa Thomas User">

        Yes, it is. Once you configure your account on Outlook 2013, your contacts will sync as well.

        – Teresa Thomas, Outlook Program Manager

    4. davidacoder

      This is not related to, but I just discovered an absurd bug in Outlook 2013 RTM (I downloaded the public trial that got available yesterday for this):

      My organization uses Google Apps (large research uni), so my is a gmail account (I hate it, but nothing I can do about). I just tried to add that Outlook: entered my name, email address and password. I get a message that the certificate for is somehow invalid and whether I want to proceed, I click yes, and then Outlook completely crashes. Really???

      It is beyond me why your support for gmail is so lackluster. There are many of us that have no choice and need to use it. If you don’t support it first rate in Outlook, I have no choice: I have to give up Outlook, because I cannot influence my companies choice over gmail vs something else.

    5. Can you talk about how securely wiping this data from an administrative perspective works? If someone saves attachments or other content to other parts of their computer, and the IT Admin remotely wipes, is that other data left behind on their computer? Security around this is going to be a little bit of a concern for some…..

    6. luiscamino

      ORLY. Does this in any way change the behavior of sending emails from custom-domain Microsoft accounts, where the header always ends up reading "Sent by on behalf of"?

      This is the most unprofessional behavior for a mail service, and Gmail doesn’t have such problem.

    7. The new user interface and integration have improved considerably. Great work! The capability of using aliases and secondary e-mail addresses of your account for sending messages within Outlook 2013 is simply a must, though.

      • Teresa Thomas User">

        Thanks! We understand the need to be able to use your aliases from Outlook 2013 and will keep it in mind for future updates.

        – Teresa Thomas, Outlook Program Manager

        • yes please 🙂 and please keep in mind to fix problems like. synchronize contact groups from from with outlook 2013 and fix the todo bar calendar to highlight days on which are events and please! add the ability to show all upcoming events in the todo bar! (or create a selection window where the users can decide which calendar dates they want so see in the todo bar and the counting of elements to shown. this would be very nice! 🙂

    8. peristeros

      hi. my post will be off-topic, but i thought this would be a good way to contact the engineers.
      i want to change my microsoft account with my alias email address. i know that i can change my account email with a wholly new one, but unfortunately it is not possible to change the microsoft account with an already reserved address.
      my feature request for is this ability:)

    9. David Elliott

      Is there a way to set up a "catch-all" account with custom domains and I have a domain,, that is set up under I would like to be able to configure to receive any email sent to the domain. However, I don’t see a way to do that.

    10. aemarques

      Outlook 2013 is a TERRIBLE option for managing My company has just *downgraded* Office 2013 to Office 2010 because of it!
      Why? Two things: The first one is not related to Horrible support for IMAP servers; the other one is: Super-horrible support for accounts.
      Among other things – just look around the net, you’ll find dozens (thousands?) of people complaining – Outlook 2013 does NOT support contact groups in accounts. Yes, I know, it does not make any sense, but it is true… 🙁

    11. dtrounson

      Hi guys, I am just curious if the issues surrounding contact synchronization between and Outlook 2013 are likely to be resolved sometime soon? From one day to the next I am never sure how many contacts I will actually have within the Outlook 2013 client… I am somewhat thankful at least they seem to just disappear and reappear in the desktop client not at (which I consider my master contact list) but its really frustrating to have to constantly be looking up email addresses on the web page because the sync fails so hard (using Outlook 2013 RTM 64bit/Windows 8 Pro 64bit btw)

    12. After I have installed my Hotmail account into Outlook 2013 it starts giving an error that says " Too many devices syncing with account " What can I do ?

    13. Hello,
      Do you know if the Client certificate-based authentication (CBA) is supported in activesync connection by Outlook 2013 ?
      I tested with all versions of Windows 8 and Office 2013 and I have every time the same behavior: The certificate is not sent (i verify by NetWork capturing)

    14. Hello,
      Do you know if the Client certificate-based authentication (CBA) is supported in activesync connection par Outlook 2013 ?
      I tested with all versions of Windows 8 and Office 2013 and I have every time the same behavior: The certificate is not sent (NetWork capturing)

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