I recently discovered how one hospital, Hackensack University Medical Center in New Jersey, is using Lync to enhance the patient experience by connecting them to their families when they’re apart. This is a great example of the experiences and moments that Microsoft technology enables, and it also illustrates how we are delivering on our vision of Universal Communications in a way that everyone can understand.
It’s no secret—an organization that runs well internally is better positioned to adapt to changing market conditions, shorten project timelines, and add more value for its customers. That’s why MWH Global, a “wet infrastructure” engineering firm that handles huge water-related projects, has embraced each new version of Microsoft unified communications (UC) solutions as it is released.
This week I attended the Microsoft Worldwide Partner Conference (WPC). It was a great way to connect with Lync partners and see them in action—demoing new products, swapping success stories, and sharing key announcements. With over 16,000 partner attendees, it was impossible to speak to everyone, so I want to take this opportunity to thank all of you for your continued commitment to the Lync business and share some personal highlights…
“We are far more efficient with Office 365, saving 30 to 50 hours a week, which gives us more time in front of our clients building relationships. There’s a lot of competition in our industry, and this technology helps set us apart.” – – Dean DeSantis, President, DeSantis Landscapes – – Watch the DeSantis video for all the details
“Office 365 revolutionizes how we store and share the historical lifeblood of the business—more than a million lease documents. With on-demand access to these documents, our staff has everything at their fingertips to satisfy any document request from our lawyers and/or auditors. I’m sleeping better at night!” – Michael Green, Founder and Managing Partner, Dakota Financial—Watch Michael’s video for all the details.
Lisa Tolomeo, Client Services Manager for Montgomery County, Pennsylvania is increasing her responsiveness to team members and internal customers, thereby improving public service. Read Lisa’s story and learn how she keeps lines of communication open and stays flexible to react to technology emergencies and help county employees continue to deliver excellent service to their community.
Read about the new updates in the latest release of Lync for Mac, including the addition of a highly requested feature, Enhanced 911 (E911) functionality with location awareness, plus other enhancements like dynamic video selection during meetings and better file/picture sharing through IM and desktop sharing.