Lisa Tolomeo, Client Services Manager for Montgomery County, Pennsylvania is increasing her responsiveness to team members and internal customers, thereby improving public service. Read Lisa’s story and learn how she keeps lines of communication open and stays flexible to react to technology emergencies and help county employees continue to deliver excellent service to their community.
Read about the new updates in the latest release of Lync for Mac, including the addition of a highly requested feature, Enhanced 911 (E911) functionality with location awareness, plus other enhancements like dynamic video selection during meetings and better file/picture sharing through IM and desktop sharing.
Universal Communications tools are essential for any enterprise and in even the largest organizations their effectiveness is often measured by how well they meet the needs of individual users as much as by how they serve the business overall. The arrival of Universal Communications signals the beginning of the convergence of VoIP telephony (which provides the ability to route telephone calls through the Internet), email, instant messaging, mobile communications, and…
“With Office 365, we can rely on dependable business productivity tools so that everyone is setting higher standards for their work, which ultimately translates into more efficient government services.” — Don’t miss the video and post from Reuben D. Molloy, Chief Information Technology Officer for the Gov’t of the US Virgin Islands
“OneDrive for Business, Lync Online, and SharePoint Online encourage employees to be more efficient in their daily work. They can access the documents they are working on anytime and anywhere from smartphones, tablets, and when they are out of the office traveling. This is our vision for the future.” — read the guest authored blog from global hotel leader, Accor
Today we’re releasing a new Lync app for Android that supports both phones and tablets. In addition to Android tablet support, our team also added two great features to enhance your conversation experience—the ability to add participants to an ongoing conversation and the ability to start an ad hoc group conversation.
“When we consider the cost reductions in conferencing, telephony, data storage, and staffing, we estimate that adopting Office 365 will reduce our IT costs by 20 percent annually.” — Leandro Balbinot, Chief Information Officer, H.J. Heinz Company Read the guest post from Heinz CIO, Leandro Balbinot profiling the global food giants move to Office 365.
As Lync continues to experience incredible momentum in the market, our partner ecosystem is growing with us. Today, I want to share some updates to the Lync Qualified IP Phone front and point out some new resources available to support the Lync community to help Lync customers select the right phones for their deployments. First of all, we have updated the IP Phone page on TechNet to clearly indicate what firmware has been…