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[please check our updated roadmap published on June 25, 2013: Advancing the enterprise social roadmap ]
Today’s post comes from Jared Spataro, Senior Director, Microsoft Office Division. Jared leads the SharePoint business, and he works closely with Adam Pisoni and David Sacks on Yammer integration.
At last November's SharePoint Conference, we announced our roadmap for enterprise social and talked about three phases of Yammer integration: "basic integration, deeper connections, and connected experiences." (For more details, see the Putting Social to Work post I published just after the SPC keynote.) Today at Convergence 2013 we provided an update to that roadmap, and I wanted to share the details more broadly.
Yammer and Office 365. During the Office keynote today, we demoed the integration of Yammer and Dynamics CRM (Customer Relationship Management). We shipped this update last month, and we love the scenario-social plus CRM is a natural fit. But CRM integration is only one part of a broader set of work we're doing to make Yammer the social layer across all of our products. Our next step is integration with Office 365, and we're now ready to share more details on what will be available when. Here's what you need to know:
Yammer and SharePoint Server. Now of course we recognize that a lot of SharePoint customers are still on-premises. They're working on their upgrade plans and want to find a way to connect their Yammer network with their on-premises deployment of SharePoint 2013. So as part of the summer update, we'll also provide guidance for replacing the SharePoint newsfeed on-premises with Yammer. The Yammer app in the SharePoint Store will be a valuable addition, allowing customers to create connections between Yammer groups and on-premises SharePoint sites. While we don't plan on delivering updates for SharePoint Server every 90 days, many of the enhancements to the Yammer service described above will still be valuable in this scenario. The SSO, updated UX, seamless navigation, and Office Web App integration will all deepen the connections between your Yammer network and your on-premises SharePoint deployment.
What should I do? In my customer meetings over the last few months, people have often asked, "What should I use for social? Yammer or the SharePoint newsfeed?" My answer has been clear: Go Yammer! Yammer is our big bet for enterprise social, and we're committed to making it the underlying social layer for all of our products. It will power the social experiences in SharePoint, Office 365, Dynamics, and more. Yammer's unique adoption model appeals directly to end users and makes it easy to start enjoying the benefits of social immediately. And because it's an online service, Yammer gives us the ability to innovate rapidly-updating the service quickly as the market evolves. So whether you're an Office 365 customer or running SharePoint on-premises, Yammer will provide the latest innovations and best user experience.
What if I just can't use Yammer? For all my exuberance about Yammer, I recognize that some organizations just don't feel comfortable with multi-tenant cloud services. For these customers, our guidance is to use the SharePoint newsfeed. It provides rich social features integrated with a broad set of SharePoint capabilities. While the cloud lowers the barriers to adoption and allows for more frequent updates, we get that some customers just aren't ready to make the move. (Some customers, in fact, are adamant that they'll NEVER move to a multi-tenant service.) When it comes to the cloud, we're "all in," but we're also realistic. We have a large on-premises installed base that's important to us, and we're committed to future releases of the server.
Acquisitions can be tricky business, but we're extremely pleased with our progress so far. Yammer has continued to innovate and grow their standalone business, and the packaging and pricing changes we announced at the SharePoint Conference last year have made the Yammer service more accessible than ever before. But the most exciting thing for me is that we're just getting started. Today's roadmap update provides a little more insight into how we're planning to integrate Yammer with Office 365 and SharePoint. But we're out to change the world, and there's much more to come.
Thank you Paul, we are also very excited about the acquisition of Social analytics company Netbreeze (community.dynamics.com/.../netbreeze.aspx)
After the initial release of the Yammer app for SharePoint, we will apply Yammer's data-driven approach to measure and learn from the interactions across all users of the Yammer app and enhance the experience with additional capabilities such as Federated search for instance.
A good starting point today to build Yammer app is this: www.yammer.com/.../developers
Ari, you are correct about the two different approaches with regards to permissions. Customers today typically have a Yammer group map to a SharePoint team site or community.
For regulated businesses and large enterprise customers, the idea of integrating Yammer with an on premise instance of SharePoint makes no sense. Why would you want to create another silo for collaboration this is outside of your SharePoint investment, and outside your firewall? There are a lot of companies that have shut down access to Yammer due to security and governance concerns.
As far as SP2013 on premise goes, using the out of the box social capabilities will not provide a best of breed experience. If it did, Microsoft wouldn't be encouraging people to use Yammer rather than what it built for SP2013.
Companies that are serious about social collaboration and that have SharePoint on-premise can get a ton of value from their SP investment by using a proven, secured and well functioning integration model from partners like NewsGator. This is why Microsoft made them partner of the year 2011, because it works at the enterprise level.
It’s good to know what Microsoft’s official recommendation is for social (that is Yammer), but customers who stick with the social capabilities in SharePoint 2013 need to be assured that there will be a smooth transition moving forward. A lot of investments are being done in organizations to go social and those investments need to be protected. Please make sure you include this in your roadmap! (I just wrote a en End User Guide for how to get started with social in SharePoint 2013/Office 365 for those of you who have selected this option http://bit.ly/ZSqFxX)
Un mes más, aquí os dejo el recopilatorio de enlaces y recursos interesantes sobre SharePoint aparecidos
SharePoint Online (SPO) has a gaggle of new innovation and welcome improvements. The premier sharing service is updated with a new, fluid user interface, active personal file sharing, higher storage limits for both personal and team sites, a high-end
If you're looking for the value in enterprise social by connecting people through content and collaboration, check out Bloomfire.
At last November's SharePoint Conference, Microsoft announced their roadmap for enterprise social and
News SharePoint Technologies Out and about: New SharePoint mobile offerings Work is no
Most of the tools and approaches to social in enterprises do not directly address the actual work. They just create a channel that does not fit into Email or Phone. I think you need to use social features where they really fit. Combining it with SharePoint and the right methodology makes a real win for users. Check out KanBo - this is perfect example how social can substitute old ways of communication inside of an organization. (www.kan.bo)
Now I am back from vacation, spend already two very busy weeks at my SharePoint 2013 / Office365 customers
The real Power of Enterprise Social Media is when is it supports and enhances ACTUAL WORK. There is still very little being discussed here that adds any value to actual work. Q&A, Employee Recognition, Ideation, Knowledge Bases, Integration with LOB System (PeopleSoft, SAP), A News Feed does NOT "true" Enterprise Social make.