Connect your Inbox to Facebook and Windows Live with the Outlook Social Connector

Starting today,  you can plug Facebook and Windows Live right into Microsoft Outlook through the Outlook Social Connector. You can view your social network as you look through your email to stay connected with your friends, family, and colleagues. Here are the key links of what Outlook users can do starting today:

1. Outlook 2003 and 2007 users can download the latest version of the Outlook Social Connector from the Microsoft Download Center.

2. Outlook 2010 users can get the Outlook Social Connector update through Microsoft Update.

3. Get the Facebook provider download for the Outlook Social Connector from the Microsoft Download Center.

4. Get the Windows Live Messenger provider download for the Outlook Social Connector from the Microsoft Download Center.

5. Stay tuned to the Outlook team blog for updates: http://blogs.msdn.com/outlook.

6. See what other social networks are available through the Outlook Social Connector provider page.

7. Watch a short video on the changes made today to the Outlook Social Connector.

According to the Nielsen ratings, 67 percent of the global online population now goes online to visit social networks and blogs to stay connected, make decisions, and get things done. Today's news demonstrates our commitment to evolving Office to support the way you get things done. The Outlook Social Connector doesn't add another social network into the mix; rather it offers busy people the convenience of accessing them in Outlook.

LinkedIn and MySpace for the Outlook Social Connector became available in Outlook last winter, and today we added Facebook and Windows Live. Now you'll be able to view status updates and photos right next to an email. Also, you will be able to grow your social and professional network directly within Outlook by simply adding "Friends" to Facebook and Windows Live directly from the Outlook People Pane.

To give more Outlook users the ability to connect their Inbox with their social networks, we have also updated Outlook Social Connector to work with Outlook 2003 and 2007.

We've also released a new version of the Outlook Social Connector (v1.1). This update gives you the ability to receive real-time updates in the "People Pane" within Outlook.

 

We built the Outlook Social Connector with privacy and security in mind. The information people share is a personal choice, so it's up to you to determine what you share, and with whom.

Working closely with key partners including Facebook, our goal is to help you stay in touch with the people you care about, and simplify your daily routine.

If you haven't tried it yet, we encourage you to give the Outlook Social Connector a spin and share with us your thoughts and ideas.

-- Paco Contreras Herrera, Group Product Manager, Microsoft Office

More info on the Outlook Social Connector:

Announcing the Outlook Social Connector

The Office Show: Outlook Social Connector

As you wish: More about the Outlook Social Connector

How to install the Outlook Social Connector (video)

Important: Update your Outlook Facebook Connector

What I love about the Outlook Social Connector (and why I think you'll love it too!)

Boost productivity...with social media?

Why Outlook is not just strictly business

Get a load of this: Facebook in Outlook!

Social Connector for Microsoft Outlook

Video: Getting the most out of the Outlook Social Connector

Office Blogs Comments

Comments: (113) Collapse

  • For me this addon is useless because not everyone is using the same e-mail on Facebook and on Outlook and the Social Connector doesn't connect everyone. Please make a manual contact assignment possible!

  • "Invalid user name or password'

    Whats the whole point of this addon again if it can't even recognise my valid user name and password?

  • Really like the connectors but LinkedIn connector isn't working.  Any updates on when this will be addressed?  I am using Win 7 64bit and Office 2010.

  • Windows 7 64-bit, Office 2010 64-bit, Facebook Outlook Social Connector 64-bit, still receiving the error message "Invalid user name or password" -  I have a complex password, is that the problem?  I tried changing it to something simple, and it still didn't work.  I can logon to Facebook's website fine.

  • @Andy Bryant, @Brian and @David Ferguson

    Thanks a lot for trying the Outlook Social Connector!  Yesterday’s release is really one in a series of more to come.  I hear loud and clear that the 64bit version of LinkedIn is in high demand!  We will continue to work with our friends at LinkedIn in our joint roadmap and we will be sharing news to you here.  Stay tuned and thanks a lot for your comments.

  • invalid user or password with facebook and windows live connector. Ihave office 2010.

  • @Manuel

    Thanks for your post.  You are right that some people might not be using the same email address in Facebook and in Outlook.  I think that this might be because they decided not to use that specific email address in Facebook.   And this is their choice.  I believe it is best to respect their decision.  Keep the feedback and thoughts coming!

  • @Rob; @Ivan; @TheOfficeMaven; @Dave; @Chuck; @No worky; @Brian Erk; @DK; @Jamese58

    Thanks a lot for sharing the issue on user and password with Facebook provider.  Prior to the report from @Rob yesterday, we had not seen this issue with Facebook provider, even with the thousands of users and test cases we have done over the last months.  Our team focused on reproducing this since the reports yesterday here.  We would love to see if the following works for you:

    Restart your machine > Open Outlook >  Enter your user and password when prompted>  pls. tell me back…

    Please let me know what happens.  Some of you shared the version you are running of Outlook (thanks, @Rob, @Dave, @No worky and @ Jamese58).  If you are open to this, I would be grateful if you could share:

    1) Version of Outlook (2003, 2007 or 2010)

    2) Type of connection you have (Wireless, LAN, Cellular)

    3) Are you behind a firewall?  (note that I am behind the MSFT Firewall and I can see the updates from Facebook just fine, this will just help us with our test scenarios)

    Our team will continue working on reproducing.  And we will come back to report here.  Thanks again for your thoughts.

  • @Steve Jansen

    Thanks for your feedback.  We opted for a name that describes what the product is intended to do.  Connect socially in Outlook.  Open to hear how the product experience is going for you. Thanks!

  • @Gary; @Nicholas

    It appears that the OSC add-in might be disabled.   To address this issue, follow these steps:

    • Open the Windows Control Panel, then click Program and Features.

    • In the Program and Features dialog box, select Microsoft Office 2010 and then click Change.

    • In the Microsoft Office 2010 setup dialog select Add or Remove Features and then click Continue.

    • In the Installation Options dialog, click Microsoft Outlook, click Outlook Add-Ins, and then click Outlook Social Connector.

    • Select Run from My Computer, and then click Continue.

    • Finish the Microsoft Office 2010 configuration process and restart Outlook.

    We have an FAQ that includes this and other questions.  The link is here:

    support.microsoft.com/.../2276763

  • @Jamie Holloway; @ Andrew Hill

    Thanks for your comments!  When connecting to a social network though OSC, your Mailbox Contact folder is never updated to include information from the social networks. Depending on the synching mode used by each provider, the following contact synching behaviors can be noticed:

    - Providers using a caching mode will create a separate local contact folder by the same name as the provider (for example "LinkedIn") and synch the contacts from the network into the provider folder.

    - Providers using an on-demand mode (for example "Facebook") will never create a local contact folder. Information about the user is retrieved in real time when refreshing the people pane.

  • @ Alonso B.

    Thanks Alonso, glad you liked it!

  • @Bob (and others asking about security and Public Search settings)

    Some of you asked a version of this question: How can I see what my friend's status is in Facebook?

    When the Facebook provider is installed, your friend's status updates are visible based on the kind of Public Search settings they have selected in their profile in Facebook.

    • If a person has made their profile publicly searchable, then you will be able to see their status even if you are not friends.

    • If a person has made their profile not searchable, then no status information is returned from Facebook.

    • If a person has made their profile searchable to friends only but their email address is not visible to friends, then no status information is returned from Facebook even if you are a friend.

    • If a person has made their profile searchable to friends only AND their email address is visible to friends, then that person's status information is returned from Facebook if you are a friend.

    You can see this response as well as other frequently asked questions in our FAQ.  Here is the link:

    support.microsoft.com/.../2276763

    Thanks for submitting your thoughts, comments and questions.  Please keep the conversation going!

  • Hi Paco,

    Thanks for taking the time to respond.

    A reboot of the machine does not help the problem. I still get the "Invalid user name or password" error when attempting to connect to the Facebook provider. The odd part about the error is that after attempting to connect to the Facebook provider, I immediately receive an e-mail message from Facebook letting me know that my Facebook account was accessed using the Outlook Social Connector. Thus, a connection to Facebook is obviously being made by the OSC using my entered Facebook logon credentials.

    To answer your other questions...

    1) I'm using the 32-bit MSDN version of Office/Outlook 2010 on Windows Server 2003 with SP2 (it's actually WHS with PP3). I am running Outlook 2010 from the desktop of the Administrator user account.

    2) I'm using a LAN connection. It's a standard home network with a Linksys cable modem and a basic Linksys WRT54G v5 router.

    3) The only firewall currently in use is the standard Windows Firewall (and any NAT provided by the router mentioned above).

    I can logon to Facebook just fine from the desktop using Internet Explorer 7 and the exact same credentials that are being entered into the OSC's Facebook provider.

    If you need anything else answered/tried, please do let me know.

  • I think I found the Problem with the "Invalid user name or password" Problem.

    I had disabled the access for "all platform applications" on Facebook, because of Privacy concerns.

    Go to "Account" -> "Privacy Settings" -> "Applications and Websites" (down on the left) -> Click "Edit your settings for using applications, games and websites."

    On the next Page I had disabled the usage of all platform applications. After enabling the Setting I was able to successfully login with the Outlook Social Connector.

    Just make sure to check the "Info accessible through your friends" Settings on the same Page if you don't want to grant other Applications on FB (like FarmVille) access to your Information because of Privacy concerns.

    Let me know if this helps, at least for me it worked.

    Greetings,

    Gastro

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