Opera and SharePoint Part 2: End user training resources

In our ongoing saga of the Seattle Opera and SharePoint, we turn to a variation of the old Zen conundrum: What if you install a new system and nobody uses it? As with anything, it's possible to revert to old habits and just recreate the same old work-arounds. Which is not good. The Opera folks have a vision for a better way, and they know the key to that is the right training resources for their users. That's where we stepped in. Part 2 in our series details what we gave them, and you can find links to all the same resources in this article.

And here's a look back at Part 1, which hints at a few of the mind-boggling complexities involved in creating great opera. Makes you wonder how the heck anybody did this when they invented opera to begin with...

-- Doug Kim and Jessica Reading