Office Intervention: Break me out of Mail Jail!

I think Outlook is the Office product offering the most great features that people don’t use (including me). Like the brain, we use far less than the total capacity of what Outlook can do. But here’s where we can help. Meet Laurie Johnson, who spends most of her time managing the calendars and e-mail inboxes of trauma doctors at a major medical center in Seattle. Watch how we came to Laurie's rescue by teaching her how to use Outlook 2007 more efficiently. To dig into the how-to's shown in this Office Intervention, see the three videos below.  --Doug Thomas

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