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A couple weeks ago, I posted this blog to clarify the new Office 2013 licensing terms. Based on customer feedback we have changed the Office 2013 retail license agreement to allow customers to transfer the software from one computer to another. This means customers can transfer Office 2013 to a different computer if their device fails or they get a new one. Previously, customers could only transfer their Office 2013 software to a new device if their PC failed under warranty.
While the license agreement accompanying Office 2013 software will be updated in a future release, this change is effective immediately and applies to Office Home and Student 2013, Office Home and Business 2013, Office Professional 2013 and the standalone Office 2013 applications. These transferability options are equivalent to those found in the Office 2010 retail license terms. The updated text is as follows:
Updated transferability provision to the Retail License Terms of the Software License Agreement for Microsoft Office 2013 Desktop Application Software:
Can I transfer the software to another computer or user? You may transfer the software to another computer that belongs to you, but not more than one time every 90 days (except due to hardware failure, in which case you may transfer sooner). If you transfer the software to another computer, that other computer becomes the "licensed computer." You may also transfer the software (together with the license) to a computer owned by someone else if a) you are the first licensed user of the software and b) the new user agrees to the terms of this agreement before the transfer. Any time you transfer the software to a new computer, you must remove the software from the prior computer and you may not retain any copies.
At Microsoft, we strive to make Office the very best product to help busy people and families get things done. A key ingredient in our formula for success is listening to our customers, and we're grateful for the feedback behind this change in Office licensing. Thank you.
--Jevon Fark, Office Team
Mike, yes, that's what we mean. "Retail" is there to differentiate between the versions of Office 2013 sold to consumers (e.g. in retail stores, online) and those editions designed for enterprise customers. Sorry for the confusion.
Small Biz, this was the most common scenario our customers were telling us they were concerned about (i.e. if my machine bricks out of warranty, I'm stuck buying a new copy of Office 2013 too). As Filipe notes, the license text including in the blog is pretty liberal on this point, so customers can transfer to another machine in a variety of different scenarios.
Just to be clear, does this applies to online download versions as well (beside Office365) or just boxed, retail-sold copies?
So just clarify even more, what is stated above in the blog does NOT apply to editions of Office 2013 that were purchased for a large enterprise or company, say through a select agreement, for example? Am I understandig that right? Or can anyone now, peersonal home use or large business, transfer their Office 2013 license to another PC if it were lost, stollen, or crashed.
ace1489, with an Office 365 Home Premium subscription you can install (and then activate/deactivate at your leisure) the new Office on up to 5 machines. This has taken the place of our Office 2010 versions that offered multiple installs.
Fredric, yes...it applies to online download as well as boxed/retail.
For personal home use or for large companies?
Why in the world would anyone in Redmond think that non transferability on a license that someone would pay anywhere from 100 to 400 was a good idea? Really, why?
I work for a software company that's shifting its focus to a subscription model from a licensing model, so I get the push to Office 365. I understand adding perks to make Office 365 more appealing. But there are far too many alternatives to Office, many of them free, to try and club license buyers with the onerous terms you came out with.
Glad you got the point, but it shouldn't have been needed in the first place.
msoneill79, this change is specific to the retail license, but volume licensing customers already had transferability rights as part of their licenses (i.e. they can transfer Office 2013 to another PC if it is lost, stolen, crashed, demolished, vaporized, etc, etc).
Hey Microsoft, your new policy is still not good enough! Keep trying. As an IT professional I reformat my PC ALOT and reinstall office 2010 at least once a month. Why do you guys hate your customers so much? After 2010 becomes out of date it looks like I will be switching to a different word processor. :(
Or maybe I'll switch to a Mac. They don't have all these ridiculous restrictions.
Use Ubuntu, it's not only better but also free.
Then you don't have to put up with this.
It's really good to see someone at the Office Team who states things clearly (after listening to people and actively fixing one of the most PR-damaging issues ever) and who is willing to work overtime to clarify the new policy/license terms in real time.
A friend at geek DOT com told me about the upcoming MS disaster on February 19 but here we are ─ some two weeks later ─ and it looks like you guys have actually fixed the problem before it became the next Flickr-like evilly adjusted license fiasco.
On the other hand, one has to ─ at least partially ─ agree with Filipe who commented here some nine hours ago. Although he expressed his points a bit too aggressively, the basic question remains the same: Jevon, when will you show us the new license? Quite a few sections of it have been radically changed but you haven't published the new (official) terms when you released the above (fairly informal) announcement. Would you mind sharing your reason(s) with us?
I mean, have you guys spent those two weeks discussing whether to make yet another MS policy U-turn, but you haven't actually finalized the official terms before going public? Tell me again, how many MS employees does it take to change a light bulb? :-)
Anyway, thanks for being non-MS-like (read: flexible) this particular time and for listening to those of us who actually pay for MS software ─ instead of making us suffer ... well ... again. If your future policies will be similar, i.e. less prohibition-like and more customer/logic-oriented, we could eventually suffer less than the pirates!
Thanks again for changing your mind and for convincing others to change theirs.
Now if you would only offer a proper upgrade price for office 2010 to 2013 rather than making you buy the full product again then I might stop using this pirated version of 2013
Office365 Home Premium is a different kind of product than Office 2010.