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A few weeks ago, we announced the new Office for consumers, including the all new Office 365 Home Premium, Office 365 University for college and university students, and traditional Office suites: Office Home and Student 2013, Office Home and Business 2013 and Office Professional 2013.
Since then we've received questions about the number of installations people get with the traditional Office suites, transferability, and how they compare to Office 2010. With that in mind, we want to offer some clarity on the matter, to help customers make the best purchasing decision.
Here's how our Office 2010 and Office 2013 licenses compare:
*An exception is granted when the software is on a PC that is replaced under warranty.
It is important to note that Office 2013 suites have consistent rights and restrictions regarding transferability as the equivalent Office 2010 PKC, which was chosen by a majority of Office 2010 customers worldwide.
We think this new lineup offers unmatched choice and value for students, families and everyone in between.
If you're interested in getting the new Office, we encourage you to go here to explore which offering will give you the most value.
--Jevon Fark, Office Team
Comments: (37) Collapse
That is not costumer-friendly.
Just so it's crystal clear, let's say I run to Staples and spend $400 on Office 2013 Professional and install it on my home computer. Then, either my computer dies or I choose to build a new home computer -- in either case the app is de-installed or otherwise unusable. I have to run out to Staples and spend another $400 to buy Office 2013 Professional? Is that what you are saying?
This is a ridiculous policy, I won't be buying or developing on Office 2013. I won't be recommending upgrades to 2013 either... This is bad pr with the group of people who recommend and support your products in the field.
Jevon, your attempt at putting a positive spin a very negative and onerous change to the Office 2013 licensing is insulting. The licensing changes are ridiculous and anti-customer friendly. In who's mind does it make it sense to permanently attach a license to a computer, instead of a to a user. Even to the extent of if I buy a new computer I have to buy new licenses of software?! WTF? A lot of people are like me and buy new hardware every year.
Do media companies lock a DVD I buy (license) to the first DVD player I install it on? No. Is the music I buy (license) tied permanently to the first device I play it on? No. Do other software companies lock their licenses permanently to a device. No. Complete and utter ridiculousness.
Like all the other comments here, you have LOST a customer until and unless these draconian policies are changed. I will NOT be purchasing Office 2013, nor moving to the cloud (because based on these changes, Microsoft may decide to change those policies to something NOT friendly to me either).
So, good luck hitting those sales numbers with these (in my opinion) idiotic policies. Have a good day.
Jevon, your attempt at putting a positive spin a very negative and onerous change to the Office 2013 licensing is insulting. The licensing changes are ridiculous and anti-customer friendly. In who's mind does it make it sense to permanently attach a license to a computer, instead of a to a user. Even to the extent of if I buy a new computer I have to buy new licenses of software?! Seriously? A lot of people are like me and buy new hardware every year.
Like all the other comments here, you have LOST a customer until and unless these draconian policies are changed. I will NOT be purchasing Office 2013, nor moving to the Microsoft cloud (because based on these changes, Microsoft may decide to change those policies to something NOT friendly to me either).
So, good luck hitting those sales numbers with these (in my opinion) very negative policies. Have a good day.
Like others commenting here, I find this post, and the chart in particular,disingenuous at best. There is no mention of the real comparison: Office 2007/2010 FPP with Office 2013. With those products, I could transfer licenses from old computers to new - and I did. That possibility has now gone with Office 2013.
I won't be buying Office 2013 - or subscribing. I'll stick with my Office 2010 for the forseeable future.
Microsoft is clearly on a different planet. I, like many others, will *never* *ever* entertain the idea of Office 365 and will stick to Office 2010. Office 2013 brings few benefits over 2010 and, having read this ridiculously insulting blog post, it brings just disadvantages.
Jevon, you're clearly in the PR Spin department rather than the Office department.
Microsoft, why are you comparing the Office 2010 key card to the Office 2013 full package product? That is really dishonest.
What we should be reading from this is that your retail products now represent the licensing scheme of Office when an OEM has it pre installed on a computer that we buy. In other words, we pay for it like it's a retail product, but the license treats it like it should be included with the computer we buy!
This is unacceptable. If the retail product became more expensive, it should retain the same transfer rights.
How does the licensing situation work with virtual machines? What if I create a VM running windows 8 on my mac, install office 2013 on it, but then I delete that VM? Can i create a new VM on that same physical machine and reinstall office 2013 on it?
I'm now motivated to migrate all my machines to OpenOffice. Thanks for that final nudge I needed Microsoft.
Microsoft is clearly trying to convince us to change to a subscription model. The question is, do we want to pay $99 each year for office when we have other great options out there? I think Microsoft should should really consider rethinking its pricing policy before they go out of business. Take Apple for example, if you buy any App from AppStore your can install it in as much as 5 devices. If you decide to upgrade your device, guess what? You only need to revoke permissions to that device and give it to another one. If Apple want to charge for an upgrade they release a very good new version of the product and decide t charge an accessible price for it or no charge at all. Fortunately, Office 2010 is a very decent and we can keep it for as long as this terrible policy last, or after Office disappear.
To the folks that have commented on this post, as well as others out there that have similar views…we hear you loud and clear and appreciate the constructive criticism. Based on the feedback we’re getting, we’re looking into this issue more deeply. Ultimately, we want to do what’s right and fair for our customers. In the meantime, should customers find themselves in the unfortunate situation where their PC fails or they want to move to a new one, our customer support team is ready to help. We handle each customer support scenario on a case by case basis. We encourage customers who are faced with an Office 2013 software license issue to contact Microsoft support for further guidance.
You must work at Microsoft. Unfortunately Uxo22, that's the point. I'm consulting with small business owner and end users and they are opting to go with Libre Office, Open Office, Google Docs. Suggest you get use to the criticism and take Excedrin.
I'm currently on the verge of upgrading, both my laptop and my copy of office. Right now, my laptop is OK, but in about a year or so it will be time to upgrade. That leaves me with a range of crappy options being offered by Microsoft: 1) Pay $139 or more for a new copy of Office to use for one year. 2) Pay $99 for one year. In the olden days, when people actually *bought* software this would have been solved by simply reinstalling Office on the new machine, but as it is neither one of these is an attractive option for me as a consumer. Now, I happen to be an educator, which means that I can buy Office 365 University for $80 for 4 years. That's less than $2 a month and it solves this laptop transition business because I can deactivate the copy and move it to a new system with ease. The option to transfer is something that should come with ALL versions of Office.
In four years if I no longer have access to educator pricing there is no way I would bother buying Office again. There are simply too many alternatives that I can make work. Google documents? LibreOffice? I'm already considering biting the bullet and making the switch right now since compatibility is already good enough for these suites.
You have a problem with your business model. Yes, I'm sure there are some big scary graphs about how you are losing revenue to uncaptured sales, but you cannot take for granted that Office has to be on our machines. Most important documents get zipped around as PDFs and the most popular text editor in the world is not the e-mail inbox. Desktop word processing is simply not at primary use for computers anymore and anyone who needs to do desktop publishing is likely either willing to look at free and legal alternatives, or simply aim higher and buy a professional suite from Adobe.
I really hope for Microsoft's sake that you are indeed looking into the issues raised by your customers. Many families who are used to purchasing retail copies of Office Home & Student and getting 3 perpetual licenses, are not happy about your changing the license terms to a single non-transferable license. I suggest you retain the 3 pertpetual licenses for Office Home & Student and allow retail licenses to be transfered from a decommissioned computer to a new computer. Otherwise we will move to alternative office suites.
Comments: (loading) Collapse