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Control in enterprise IT is a balancing act. Automation and outsourcing save time and money, but if done wrong, can give up too much and make it harder to make technology work for your business. Office 365 is designed to provide the right balance, enabling you to get the value and streamlined management of the cloud while keeping control of the things that matter to your business. In essence, it allows you to offload the tedious, repetitive, time-consuming aspects of IT management such as server maintenance while keeping or even enhancing control over features, policies, and access.
One way that Office 365 keeps you in control is through effective communication and transparency. Today with BPOS, and continuing with Office 365, we have a service health portal, which provides up-to-date information on service availability. We've been listening, and we've heard loud and clear that customers want full transparency into the status of their service. This information will also be available through RSS feeds and other types of communication. Additionally, 24/7/365 IT-level support for enterprises provides you with access to the expertise you need to resolve issues, while you stay in control of the user relationship.
In terms of managing the technology itself, Office 365 provides a simplified, streamlined, Web-based management tool. You retain control over user management and service configuration so you can tailor services to the way your company does business. You can even automate management tasks and reporting using Remote PowerShell. Finally, role-based access control enables you to delegate specific capabilities to specialist users, for example, enabling a compliance officer to perform multi-mailbox search so IT staff doesn't have to.
These are just a few of the ways Office 365 for enterprises is going to help your business run smoother and make your life easier. But let's also hear from you! What traditional IT tasks are you most excited to offload? Software updates and patches? Hardware upgrades? Let us know in the comments below.
In our next post we will wrap up the Office 365 for enterprises series by covering how we provide robust security and reliability for your enterprise.
-Allen, Office 365 Product Manager
Comments: (14) Collapse
How does integration work? For example we have a legal case management system that shells out to Word, Excel, etc, or works with speechmikes for digital dictation, etc. Would that be for us to develop a way or will be able to 'plug-in' apps and devices because MS is supplying the ability to do this?
I would love to recommend Office 365 to my clients, but I am very concerned that Office 365 imposes a limit on the number of recipients a single email can have and also the total number of emails that can be sent per day per user. Here's a scenario: an email has to be sent to everyone registered for a conference, let's say 1,000 people. As I understand it, this would not be possible with Office 365 since each email can have a maximum of 100 recipients and each account can only send to a maximum of 500 recipients per day. Is this correct?
Thanks in advance for any further details you can provide.
How does Office 365 work in a 24/7 environment? I have a client that has a rotating staff, with three users sharing the same PC. Would he need to purchase 3 office 365 E3 licenses? How should/does this work?
@Andy: Not sure I understand your question correctly, so feel free to correct me if I don't answer it. Office Pro Plus in Office 365 is the same Office desktop suite that you have used previously, so if you have custom applications that work with Office 2007 or Office 2010 they should continue to work with Office Pro Plus. The difference is now how you pay, not how the program works.
@K O'Neill: You are correct. The service description for Exchange Online on this is below. The way around this is by using distribution lists, you can add everyone that might be attending an event, or a group of customers, to a DL and send them that way.
__Recipient Limits__
"To discourage inappropriate use of Exchange Online to send unsolicited bulk messages, restrictions prevent users or applications from sending large volumes of email. Users can send each message to a maximum of 100 recipients, and each Exchange Online mailbox can send messages to a maximum of 500 recipients per day. A distribution group counts as one recipient."
@Bryan: I'll follow up in a few, got to confirm a few things.
@Bryan: If a user needs a higher form of collaboration and productivity we recommend that they purchase a suite with Office Professional Plus (E3 or E4). Office Professional Plus is not designed or licensed for a multi-user per device scenario. Multiple copies of Office Pro Plus on a single machine is only possible if the user were to partition the OS into multiple virtual environments. So therefore you must buy multiple E3 licenses or possibly, purchase 3 E1s with a full copy of traditional Office, which is licensed by machine instead of by user.
With SharePoint Online can I use a custom Membership Provider that I develop or will it allow the standard Membership Provider to connect to an On-Premise SQL database?
Can I create events via code or web service on the SharePoint Online calendar when an item in an On-Premise database gets added or updated?
If not, can this synchronization be done with Business Connectivity?
Or Can the Sharepoint calendar act as a view to retrieve events from an On-Premise SQL database?
Can I create my own custom web parts with SharePoint Online?
Do I have the ability to create sites and manage sites thru code using a SharePoint Online API or web wervice?
@Glen Oakley: thanks for the comments. To be honest, I'll have to go look for answers to these questions. A quicker optoin might be to try asking these quesitons here:
sharepoint.microsoft.com/.../default.aspx
social.msdn.microsoft.com/.../sharepoint2010,sharepoint
Let me know if you still can't find your answers.
As O, Neil mentioned we also have the same issue. As a small business user we may typically need to send lot of emails per day. Recently we signed up for OfficeLive small business account and with in days our email account was locked multiple times and we tried to contact support and unfortunately it was only email support and they took 24 hrs for each support ticket. In the meatime we were unable to send/receive any emails. This was a serious limitation and inconvenience to us as well as our customers.
Adding some more information to the above post.
I could not able to understand one thing that, when small business owners sign up, we need to give credit card info, Address and so on information and when they send lot of emails on a single day how can hotmail think it is a spam and instantly lock the account. I am really not sure why this is the case. I can totally understand if there is an anonymous user signed up hotmail account and send lot of emails per day, then in that case it is a spam and the account shld be locked. However in the case of small business owner this is blocking factor and discouragement of using the product. Hope this is helpful.
Thanks
@Srinivas: I apologize on behalf of our company, we strive very hard to make this not happen. My response to O'Neill (see below) above was regarding limits in Exchange Online, your situation is different. Read more on this article. small-business.web.officelive.com/EmailisBlocked.aspx Even if you setup an account legally, you could still be a spammer, and if you violate the rules (especially at the beginning, when the threshold is low) then you can get into trouble.
Thank you to everyone who ventured out to Grand Valley State last Tuesday! Thank you for making
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