http://blogs.office.com/b/microsoft-word/archive/2011/05/16/an-image-a-diagram-and-a-chart-meet-in-a-document.aspxMost of us are remember images and diagrams better than words. I won't bore you with the research references, but the numbers are pretty straightforward on that. Not only do we remember better, but when words are accompanied by illustrations, we evenen-USTelligent Community 1.5.134.15456 (Build: 5.5.134.15456)