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  • Outlook Quick Steps: One-click shortcuts

    Question: How many mouse clicks and keyboard finger tappings does it take to categorize an email message, move it to a folder, add a follow-up flag, reply to it, and create a meeting request about it? Answer: One, if you're using a Quick Step. Quick Steps, new in Outlook 2010, is a feature that applies...
  • Outlook Best Practices: The Four Ds

    Learning to manage your email and time effectively is not only a function of Outlook features. Control of your schedule comes from understanding and following best practices in how you work. Renée explains the principles behind the practice of the "four Ds" in handling email: Delete it. Do it...
  • Outlook Best Practices: Categories

    Adding categories is like tagging photos or adding tags to blog posts: you're adding little handles or hooks that help you gather related messages. Watch how Harry's eyes are opened even further in this next video when Renée explains to him how categories can really lighten his load when used...
  • Best Practices for Outlook 2007

    On the Outlook team, we are frequently asked: “what is the ‘right way’ to use Outlook?” Sure enough, there is no “right way” to work in Outlook—but, as the product team, we did design it with certain best practices in mind. Specifically, there are some best practices that make you more efficient at getting...
  • Easier Ways to Create and Manage Meetings

    Earlier posts about Meeting Requests with a Preview of your Calendar and Introducing Quick Steps might have left you wondering what other improvements Outlook 2010 brings to creating and managing meetings. There are many, and I am glad to give you an overview. Here’s how they can work for you....