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  • Outlook Best Practices: Maintaining the system

    In this final video installment, Harry has really learned some effective time and schedule management, and he knows that all that depends on consistently applying the principles he's learned — fundamentals that can happen naturally after they become part of a normal routine. But Renée has...
  • Outlook Best Practices: Categories

    Adding categories is like tagging photos or adding tags to blog posts: you're adding little handles or hooks that help you gather related messages. Watch how Harry's eyes are opened even further in this next video when Renée explains to him how categories can really lighten his load when used...
  • Triaging Mail with Categories and Search Folders

    An organized mailbox is critical to getting work done, especially if most of your day involves working with Outlook. However, spending more time organizing your mailbox means there’s less time to spend on real work – thus it’s important to find a system that is both simple and efficient. In this post...
  • A Safety Net for the Send Button

    Sometimes the Send button can backfire. Have you ever sent a mail to the wrong person by mistake? Have you ever sent an email and then realized a second too late that you forgot an important point, or could have worded things more carefully, or even misspelled something obvious, like your own name? Luckily...