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We were very surprised to see Gmail announce last week that they'll soon end support for Exchange ActiveSync (EAS), unless of course you're willing to pay Google for your email. It means that many people currently using Gmail for free are facing a situation where they might have to degrade their mobile email experience by downgrading to an older protocol that doesn't sync your calendar or contacts, doesn't give you direct push of new email messages and doesn't have all the benefits of Exchange ActiveSync.
So if you want a better email, especially on your phone or tablet, it's time to join the millions who have already made the choice to upgrade to Outlook.com.
To learn more about how to get started with Outlook.com, check out the technical spec for Exchange ActiveSync in Exchange 2013 just follow these simple steps:
To learn more about setting up Outlook.com on your mobile device, see our simple instructions here.
For those still on the fence, a quick introduction to why EAS is so important for a seamless experience across devices could be helpful. There are many protocols for sending and receiving email. POP and IMAP were designed decades ago, were considered state-of-the-art at the time, and are still used by millions of people. Both were created before mobile phones really even existed. To have a great email experience in 2012, a protocol needs to do more than just send and receive messages on a PC. It needs to work really well on a variety of mobile devices, to sync not only email but also your calendar and contacts, to do this automatically, and in a way that preserves battery life.
Exchange ActiveSync was first introduced in 2002 as a way to help you have a great mobile email experience. Since then, it has continued to improve, with a number of optimizations specifically for mobile devices, including tablets:
You can read more about these innovations and a whole host of other nitty-gritty details in the history of Exchange ActiveSync. It's because of these advanced consumer benefits that many devices choose to natively support Exchange ActiveSync-whether that's a Windows Phone, iPhone, iPad, or even a number of Android devices. You can see more detail in this chart of some of the other devices that support EAS.
We hope you have a wonderful winter holiday. As you enter the New Year, we encourage you to seize the opportunity to upgrade your mail to a service that puts the consumer first and gives you a great mobile email experience.
--Dharmesh Mehta, Senior Director, Product Management
great! links have been disabled. it's there in answers.microsoft.com.
inability to read hotmail / outlook / live / emails in HTML also present in windows mobile 6.1. ok, you will say windows mobile 6.1 is stoneage, but it is FAR better than the lumia 800 i have. shame.
outlook / live / hotmail - whatever, another problem: CANNOT disable external links and pictures in HTML when reading in web or in windowslivemail email desktop client. the links just keep loading, pictures just keep appearing, despite the setting to not to. googlemail and yahoomail you can disable external pictures display permanently and enable on a per-message basis. shame.
Or, Outlook 2013 could properly support IMAP accounts with Gmail (like 2010 *almost* does but still does much better). It won't get you push, but at least it would *work.* Switching e-mail providers is hardly an ideal solution for most people.
Upgrade from Gmail to Outlook.com? Sure, get IMAP support. I had to check twice to make sure I read correctly - Outlook.com does NOT support IMAP.(!)
With latest Google decision to drop free EAS support for WP8, Android phone owners willing to try WP8 will just return unpacked boxes back to Amazon, so Outlook.com should be very competitive now.
Fortunately, Outlook.com is really good, considering that Windows 8 Mail, Outlook 2013, Android and Windows Phone 7+ can connect it with Direct Push and Calendar and Tasks sync.
But there is 1 (ONE) showstopper blocker P0 feature which is missing.
P0 Custom SMTP support like in Gmail - can be a part of Hotmail Plus (one for $20/year).
Anyway, fix the problem with autogenerated email names when sending "on behalf of" for non-hotmail Microsoft Passport accounts.
Also implement SMS Sync (already supported by Android Phones), it's very convenient but I don't like to store personal SMS messages in the corporate Exchange. Actually this might be a very attractive feature for Android/Gmail users if advertised well (for instance, instead of silly W8 ads), but I guess WP8 should support it first :(
1. We need an ETA on calendar updates. Without this, Outlook.com is not a full solution, this needs to be remedied ASAP. This is also a great opportunity for Microsoft to excel, providing great cross compatibility with Gmail, Exchange, etc, (something Gmail is horrible at).
2. Logging in for comments on this site needs work. Enable a reasonable single sign on scenario for Microsoft accounts (why would I create another account on blogs.office.com? That is silly). And similarly for Twitter/Facebook,etc. While these things do not seem important, these sorts of scenarios are what Microsoft (and especially Office, with the deep integration with Microsoft Account via Skydrive) need to really nail.
Alright... Listen. You guys are great, but this chest thumping between you and Google has to stop. THIS particular movement actually effects me. I now have to reconsider my device purchase when my contract renews in late February because of this nonsense.
I don't care whose fault it is, I dont care who isn't friends with who, I don't care.... You guys need to work this stuff out. Exchange money or patents or whatever the heck it is that big companies do, so that I can get my Youtube/GMail/GDrive/GMaps on Windows phones.
This is getting ridiculous. Those services are standards and used by millions, please, both Google and MS, get over yourselves and get these apps on WP8.
I tried adding my outlook.com account to OSX Mountain Lion using their exchange support. It is unable to contact the m.hotmail.com server. It doesn't work.
mr. dharmesh mehta:
1. just when are we going to be able to use m.outlook.com as our exchange server in our mobile devices?
2. just when are we going to be able to use our outlook.com email with Outlook 2010 desktop programme using EAS instead of this abominable outlook connector?
just when, please?!
the MOMENT i get the following, i will move completely to microsoft:
1. HTML readability function in EAS in symbian devices
2. Folders sync function in EAS in symbian devices (sent folders are not sync-ed immediately upon sending an email from device)
3. Outlook 2010 uses EAS instead of abominable outlook connector.
as a customer of office 2010 desktop editions, windows vista, windows 7, windows xp, office 2007 (ALL PAID, NOT PIRATED) i make the following promises:
1. i will purchase a windows phone when it comes with a qwerty keyboard
2. i will move all my business apps to outlook.com
3. i will buy a windows 8 machine
4. i will convert my team to outlook.com
now it is all in your hands. i really want to move to microsoft, but alas, microsoft is not helping me.
Very misleading article. IMAP does not support calendering and contacts but GOOGLE and APPLE do support IMAP+CardDAV+CalDAV.
What I don't understand is:
1. I pay $200 to buy Office 2013
2. Then I create a Outlook.com account
3. Forward my email from GMAIL to outlook.com
4. Buy a Windows Phone for another $400
All for a "great mobile email experience".
I am sorry I am already having a great mobile email exprerience with Gmail, iPad and Samsung Galaxy S2. All my emails, contacts and calendars are synced for free!
Grow up M$. You are no longer a dominant bully and you should start supporting standards or you will be stuck with your 2% marketshare of a "great mobile email experience"
That said, I would love to have Office for Android/iOS!
This article doesn't state that you have to buy Office, because Office has nothing to do with the equation. Outlook.com is a free email provider (like Gmail), and all they're doing is giving instructions to exisiting Windows Phone users on how to fully migrate to Gmail. As for you claim of being able to sync your contacts and calendars for free, Google is the one charging to be able to do that on Windows Phones, not Microsoft. That free pricetag is only extended to Apple and Android users. With that said, Microsoft does need to support CardDAV and CalDAV on their phones but until that happens they are making the effor to bridge the gap.
However, congratulations on failing to read the article.
Well, on my Win7 laptop (2 years old) using the web-interface is often too slow.
Clicking on an email, waiting for 3-5sec, clicking again - oh here it is. On first click often Firefox is unresponsive for a couple of seconds. This is no great user experience.
Probably all non-Microsoft desktop mail clients? E.g. Thunderbird