Put the power of Outlook 2013 behind your Outlook.com email

With Outlook 2013, it's easier than ever to connect to your personal email accounts that support the rich capabilities of Exchange Active Sync – including your new @outlook.com email address. No longer do you need the Outlook Connector (OLC) add-in to do this.

Outlook 2013 uses newly-added support for the rich Exchange Active Sync (EAS) protocol that has become the gold standard used by smartphones and other mobile devices. EAS will sync mail, calendar, contacts and tasks from your Outlook.com account! We've heard many requests from users who want to sync their tasks from an Outlook.com account, and now you can.

It's very easy to set up. In just a few minutes you'll have the full power of the Outlook app for your personal Oulook.com email.

  1. Go to File | Add Account.
  2. Enter your Outlook.com email (or other email that supports EAS) and Password.
  3. Click Next, wait for the connection to complete, and click Finish.

You're all set!

Setting up custom domains

If you have a custom domain that is connected to Outlook.com, you can still connect it to Outlook using manual configuration.

  1. In the Add Account window, select Manual setup or additional server types and then click Next.
  2. Select Outlook.com or Exchange ActiveSync compatible service and then click Next.
  3. Enter the required information, specifying m.hotmail.com as your server name.
  4. Click Next, wait for the connection to complete, then click Finish.

    Migrating from Outlook 2010 to Outlook 2013

    If you use Outlook 2010 with OLC and you upgrade to Outlook 2013, your Hotmail accounts automatically get migrated to connect via EAS. There is no need to add accounts again. When you open your new Outlook 2013 you'll be able to access the personal email accounts you had set up.

    If you think something is missing after you upgrade, check out this article for some tips.

    We plan to continue improving support for Outlook.com in future releases, so please provide us with your feedback in the comments below.

    Cheers!

    --Teresa Thomas, Outlook Program Manager

    Office Blogs Comments

    Comments: (21) Collapse

    • After I have installed my Hotmail account into Outlook 2013 it starts giving an error that says " Too many devices syncing with account " What can I do ?

    • Hello,

      Do you know if the Client certificate-based authentication (CBA) is supported  in activesync connection by Outlook 2013 ?

      I tested with all versions of Windows 8 and Office 2013 and I have every time the same behavior: The certificate is not sent (i verify by NetWork capturing)

      Regards,

      Ben

    • Hello,

      Do you know if the Client certificate-based authentication (CBA) is supported  in activesync connection par Outlook 2013 ?

      I tested with all versions of Windows 8 and Office 2013 and I have every time the same behavior: The certificate is not sent (NetWork capturing)

      Regards,

      Ben

    • yes please :) and please keep in mind to fix problems like. synchronize contact groups from from outlook.com with outlook 2013 and fix the todo bar calendar to highlight days on which are events and please! add the ability to show all upcoming events in the todo bar! (or create a selection window where the users can decide which calendar dates they want so see in the todo bar and the counting of elements to shown. this would be very nice! :)

    • WARNING about Exchange Active Sync with Outlook 2013 - Whenever I (and a GREAT many others, see the MS Community support forums) try to use Exchange Active Sync to sync Hotmail messages, contacts and calendar to Outlook 2013 it constantly causes an error to pop up saying:

      "There are too many devices syncing with this account" Error Code 0x80004005 I Can't access account through email client.

      The error experienced is as follows:

      "There are too many devices syncing with this account"

      File: outlook\pstprx\storeas\utils\airsyncstatuscodes.h

      Line: 88

      HTTP/1.1 200 OK

      FolderStatus: 177

      To re-try press F9...

      Error Code: 0x80004005"

      The error pop up renders Outlook 2013 useless because the pop up blocks the ability to interact with the software. I can't even get to my Exchange Server email and calendar which are also synced to Outlook because of this.

      For others having the same issue with Outlook 2013 check the MS Community forums here - answers.microsoft.com/.../40f38a18-e88e-4165-b62e-04158049eaa1

      The MS people in the support forum keep suggesting to use POP3 which doesn't even syn contacts or calendars.

      Be forewarned that using Exchange Active Sync to sync your Hotmail messages, contacts and calendar to Outlook 2013 is not ready for prime time. It might work for a while but once you try to sync just a few devices like a laptop, desktop, phone and tablet you will get the too many devices error.

      It doesn't help that if you use your Hotmail account as a login to your Windows 8 machine, that will most likely count against your device quota even if you don't use the built-in Windows 8 mail app.

    • WARNING!!!!

      Do not upgrade to Outlook.com and expect it to work with Outlook 2013. This has been heart-breaking. A persistent error message will say that "too many devices are syncing..." The help forum has about 1000 messages in various threads begging for their accounts to be repaired. Except it can't be. You will be told you're an idiot for trusting a Beta product with valuable info. There is a dysfunctional work around where you manually reconfigure Outlook.com as a a POP account. It will not syncing most of your inbox, none of your contacts, and forget that calendar you've been relying on. Microsoft doesn't give a damn about the 1000+ users who've pleaded to have their accounts restored so they can just sync ONE device. Nope, EAS or Active Exchange WILL CONTINUALLY LOCK UP with this message unless you request to have your account "reset" by a kind-hearted moderator. Then DON'T readd you Outlook.com account or forget it!  If Outlook.com can't handle 1000 users, it would be a crime against humanity to turn 1 billion lives upside down! No fix! No acknowledgement. Nothing! We're screwed!

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