You can use your favorite social network to register or link an existing account:
Or use your email address to register without a social network:
Sign in with these social networks:
Or enter your username and password
Forgot your password?
Yes, please link my existing account with for quick, secure access.
No, I would like to create a new account with my profile information.
Since we launched the Outlook.com preview a few days ago, we've been humbled and amazed by the reception and by the number of people who have upgraded. In fact, in just the first few days alone, we've seen several million people upgrade to Outlook.com. Over the next week we'll write a series of posts covering upgrading and using Outlook.com, starting with this post covering upgrading from Hotmail, and then followed by posts discussing upgrading from Gmail, Yahoo, and other services. These are all written by Dick Craddock, who runs the Program Management Team for Outlook.com.
- Chris Jones
Upgrading to Outlook.com is easy, no matter which service you're currently using. In the coming days, we'll look at how to upgrade to Outlook from other services. But today, we'll look at upgrading to Outlook from Hotmail.
First of all, it's important to know that you don't need to create a new account to use Outlook.com - you can upgrade with the Hotmail account you're already using. We bring your settings and data across to Outlook.com, and to your phone and clients, including Outlook with the Outlook Connector, all of which will continue to work, just as before.
These instructions will work for any email address that currently uses Hotmail, including @hotmail.com, @msn.com, @live.com, etc.
We highly recommend that you upgrade to Outlook.com with your existing Hotmail account, rather than creating a new account. If you want a new @outlook.com email address, this article shows you how to add one to your existing account.
When you upgrade to Outlook.com from Hotmail, you get the new Outlook.com service, and you keep everything about your account intact:
The easiest way to upgrade is to sign-in to Outlook.com:
Important: Don't sign-up for a new account; just sign-in with your existing Hotmail account. You don't need to change your address to use Outlook; in fact, if you sign-up for a new address, there is no way to combine or merge that new account with your old account.
That's it! You should now be using the new Outlook.com service. From now on, you can sign-in at http://outlook.com. Of course, signing in at http://hotmail.com or http://mail.live.com still works. If you do, you'll still continue to see the Outlook.com experience.
Now that you've upgraded to Outlook, you might want to get a new @outlook.com email address. This is entirely optional, of course. Your existing Hotmail address will be supported.
One important note: The Preview does not support adding email addresses in country-specific domains, such as @outlook.co.uk; @outlook.com.br, etc. This is a limitation we'll be working to address.
There are two ways to get a new @outlook.com email address to use with your account: adding an alias or renaming your account.
An alias is an email address that is added to your account. You can add up to five aliases per year to your account up to a maximum of 15, and you can send and receive email from all of these aliases.
Aliases are a great way to use different email addresses with the same inbox. Outlook can even automatically file email sent to each alias in separate folders.
There are a few limitations that you should be aware of:
Here's how to add an alias to your account:
First, sign-in to outlook at http://outlook.com using your Hotmail account. Now, click on the Options "cog" in the upper right corner of the window, and click on "More mail settings."
Next, click on "Create an Outlook alias." It's the next-to-last option in the first column, under the heading "Managing your account."
You'll be taken to the Create alias page, where you'll notice that "@outlook.com" is already selected for you. Enter the email name that you want to create in the box labeled "Email address" and click "Create an alias."
You may not get the first name you try, since it might already be taken by someone else. Don't worry - just try another name (and try to pick a name that is more likely to be unique).
After you've successfully chosen an address, you'll be taken back to your Inbox, and you'll see a confirmation that lets you choose where email sent to the new address goes: into a new folder, or an existing folder, which by default is your Inbox. Choose which option works best for you, and click "Done."
By the way, if you chose to send email to a new folder, you can always change your mind. Outlook created a rule for you automatically, and you can easily edit or delete the rule by right-clicking "Folders" in the left column of your Inbox, and selecting "Manage rules."
You can rename your account to an @outlook.com account, and when you do, your old account becomes an alias, so you'll still receive email sent to the old account.
Fair warning: Renaming is a big deal. It changes the primary name of your account, which means that you will have to immediately start signing in with the new name (same password) on all your devices, such as your phone, PC, Xbox, etc.
Renaming an account is not something that you can easily "undo"; in fact, there are some cases where it's impossible to undo. So, please be very sure of your decision before following the steps below.
Also, there are some limitations of rename that you should be aware of:
Here's how to rename your account:
First, sign-in to outlook at http://outlook.com using your Hotmail account. Now, click on the Options "cog" in the upper right-corner of the window, and click on "More mail settings." Now, click on "Rename your email address" which is the last link in the first column under the heading "Managing your account":
You'll be asked to type in your password again. This extra security step is required to help protect your account, since renaming your account is a significant action.
You'll be taken to the Rename page which will let you pick a new account name.
Windows Phone users should be aware that renaming their account will require them to restore their phone to factory settings and set it up again with the new name.
Just like creating an alias, you'll need to pick a name that is likely to be unique, and click "Save."
You'll get a confirmation that your account was renamed. You may now need to go change your account name information on your phone or other devices.
If for some reason you aren't enjoying the Outlook.com experience, you can easily switch back to Hotmail during the Preview period. Here's how:
If you're switching back to Hotmail, we'd love to hear from you. Please take a moment to give us feedback on why you decided to switch back. Thanks!
We've built Outlook.com to be modern email for the next billion inboxes. We hope you like it, and we want to hear from you. You can give us feedback right from the product by clicking on the Settings "cog" and clicking on the "Feedback" link (see the picture, above).
Our product team uses your feedback to make the product even better. So, tell us what you think, and thanks for using Outlook.com.
Dick Craddock, Group Program Manager, Outlook.com
Can you help me understand what the limitations are for the aliases? I was checking what might be available and then maxed them at 5. I deleted them and I now I can not create any because it says that I have already maxed the number I could have. I figured if I deleted it I would not be maxed anymore. Very confused! Just wanted to use the alias to separate out some mail boxes that I know I get a lot of spam with. For example when I go to Teched every year it would be nice to have all my Teched email filtered for me.
You can only create 5 aliases in a year: windowsteamblog.com/.../hotmail-delivers-aliases-to-help-you-manage-and-secure-your-email-account.aspx
Yes, but how are you going to handle this issue?
Many of your users and supporters are becoming frustrated because we have not seen an acknowledgement of this problem you have inadvertantly caused. Please help us.
@Jay Song - I'll answer on the forum post as well. If you created a second account with an @outlook.com address we do not support the ability to merge accounts or to delete one and immediately add the address to another account. There are two choices.
One option is to delete the account and wait until we free up the email address and then create an alias to that address.
The second option is forward mail from your new @outlook.com account to your old @hotmail.com account, and then allow your old @hotmail.com account to send on behalf of your @outlook.com account. To do this:
=> Go to your new @outlook.com account, click settings and mail options, click email forwarding, and turn on email forwarding to your @hotmail.com account
=> Then go to your old @hotmail.com account, click to mail options, click sending and receiving mail from other accounts, and then add your @outlook.com account as an account to send from.
Hope this helps - Chris
Thanks Chris. If we go with option 1, how long does it take before the e-mail address is freed up?
It's a very bad thing that Outlook.com (Hotmail.com, Live.com) allows closed/expired email addresses recreation (by someone else). Imagine you forgot to update your email with your online banking service and all your bank information including password reset and bank transactions alerts and other private information gets in the hands of a person who created his new outlook.com email address that previously belonged to you.
270 days unfortunately :(
So Outlook team, please try to figure out a way to help users who created new 'aliases' and now stuck in the renaming process :)
Since my change from hotmail.com to outlook.com I am not able to download mail on any of my devices (Outlook in MacBook, Mail programs on my Android devices), it says authentication failed. This is strange, since you announced, that nothing is going to change in the settings. I do not manage to set up a new account. Could you help me here?
I use my hotmail-adress for many social accounts, do I have to change this to @outlook? Will you eliminate the hotmail-adresses in the long run?
Great. Is there any news on whether Custom Domains will continue to be supported (or even upgraded) in Outlook.com - currently, my Custom Domain (domains.live.com) account works great, but I've set this up for a few friends and charity groups and would like to know if it'll continue to work moving forwards before I get them all to use Outlook :).
Outlook.com is Great!
But I am like Judecp stuck in renaming limbo.
Reserved a .Outlook.com alias and now I have deleted that alias and want to rename mye Microsoft ID to that adress. But that does not seem to work.
Does the 270 days limit include alias too?
Does Microsoft have a fix for the renaming limbo issue?
What happens if the "Upgrade to Outlook.com" option isn't there? It's not on the Options menu and I am unable to find it anywhere else. Ideally, I would like to upgrade rather than create a whole new address.
I upgraded to Outlook.com last Tuesday and renamed my account to @outlook.com.
The only problem/bug i found hitherto is not being able to view/edit personal info:
I did the following:
Clicked on Name in top right corner --> Account settings (https://account.live.com/) -->
Account summary --> Edit personal info (account.live.com/EditProf.aspx)
Then instead of a form to edit the settings, I get this message:
We're unable to retrieve information for this section at this time. We're sorry for the inconvenience, please try again later.
I want to change from live.com to outlook.com keeping everything else the same. How do I do this? The rename option says my email address is not available.
This is all great information so thank you for putting it out there and advertising it widely over your various networks (I saw this over on Facebook).
Some problems though, this information is about a week too late.
When Outlook.com randomly appeared I wanted to quickly get the account name I wanted reserved (just my actual name, not a crazy alias) but I knew that renaming my current account would likely mess up my Windows Phone (Luckily, as you guys hadn't really made a point about that nor drawn attention to the "warning" on the sign-up page. Seriously, you couldn't have put a big red box and an exclamation point in there?) so I quickly set up a new account.
Of course now you're saying this is the wrong thing to do and I've no way of easily turning this new account into an alias that I can then transition to my main account name when I move to Windows Phone 8 later in the year.
I love Outlook.com, and the people section is better than either the Windows Phone or Windows 8 efforts at people management but you made a real mess of the account sign-up procedure and you have a responsibility to fix it.
I would like to be able to move my Outlook.com address to be an alias of my Hotmail.com address and then transition the two once Windows 8 and Windows Phone 8 are released in October. I do not want to be stuck with a brand new account with none of my app data or personal data or contacts.
I'm quite sure there's a way for you to make this happen somehow and it would repair a big loss of goodwill from me.
Please do something about this.
Good point. I recently found out about custom domains and have begun moving to them. I really hope this service is kept on and upgraded, even, to match the new design language.