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"What do you mean you didn't receive it? I sent it last night!" At least you thought you did. Now you're red-faced in a meeting that was set up to review the PowerPoint presentation that never made it to your recipients.
You check your Outbox and there it is. If you ever find yourself in this situation, here are some reasons why and some steps you can take.
First try clicking Send All on the Send/Receive tab in Outlook.
Check your Outbox to see if the message is gone.
A message can get stuck if it includes an attachment that's too large for some email servers to handle. For example, your workplace might limit the size of email messages you can send or receive. That slide deck with lots of pretty pie charts might be the culprit.
Switch to Working Offline
If re-sending the message didn't work, try reducing the size of the attachments and send it again.
To do that, you might first try to either delete or open the message in the Outbox. But that might not work. Here's why. Outlook is really responsive and keeps trying to send any message in the Outbox. You can't open or delete a message if it's doing that. Instead, you'll probably see this message:
To stop Outlook's wheels from turning, you can go offline. On the Send/Receive tab, click Work Offline.
Once offline, it's easy to fix the problem: you can open the message, remove the attachment, reduce its size, and re-send it. Or you can delete the message and start from scratch-if of course you have a copy of the attachment.
Sometimes Outlook can't send your messages because your email server is offline--whether an email server at work or online. If that's the case, keep working! As soon as it comes online, Outlook will send all the messages in your Outbox in a second or two.
You'll know your server is offline if you see "Disconnected" in the Status bar.
When you're up and running, it will say "Connected."
You should be good to go now. For pointers on trimming down attachments before sending, see Reduce the size of pictures and attachments.
I use Outlook 2007 and my email host is gmail. I can compose and sent email fine. When I reply or forward and email it go to the outbox but never gets sent. The only work around is to copy the content of the original email into a new email.
Yay! That was the fix! Damn random iCloud add-in...
Thanks, but this does not help.
I have messages that won't go that have no attachments - they are 13, 14, and 18 kb, respectively.
I have 3 accounts, and I am experiencing this with each of them. Most messages go; a handful don't. The ones that don't do not appear to have anything in common, other than that they are replies to received e-mails, and not original e-mails(though plenty of other replies go just fine).
Having Same Problem In Outlook 2010. Have You Resolved It if Yes How??
I'm using outlook e-mails and having problems with sending out/ according to (Startlogic) been blocked due to (SMTP) 538-750 messages i'm sending out per hour.
And it looks like either my e-mails been hecking or I don't understand how can i send e-mails which i don't even know about it, and which doesn't even show my out box.
How can I stop this?
I am having an issue with sending Outlook email to another one of our business locations. I have a particular user at location B that is not receiving email from a select few people at location A. She is able to send to all of the contacts at location A. We have narrowed down that the people she is not receiving email from at location A are on Office Outlook 2007. She can receive email from everyone on Outlook 2010 at location A.
Check your add-ins. Mine was the iCloud for outlook add-in.
Thanks for this. All sorted easy-peasy.
Using Outlook 2007 for email. When i reply to an email and then try to send it, it shows "no date" and won't send. I can remedy this by forwarding it to the same person and re-sending. But why is it showing as "no date"? Very annoying!
Thank you! This fixed it for me.