Outlook Best Practices: The Four Ds

Learning to manage your email and time effectively is not only a function of Outlook features. Control of your schedule comes from understanding and following best practices in how you work. Renée explains the principles behind the practice of the "four Ds" in handling email:

  1. Delete it.
  2. Do it.
  3. Delegate it.
  4. Defer it.

But which one to employ? Renée offers some advice to Harry and something rings a bell for him...

Missed some of Harry's progress?

Some of the best practices require Outlook 2010 and a Microsoft Exchange Server account.

For all the details, see Best Practices for Outlook 2010. And, if you want to see all nine videos, visit the Office training course How Harry got organized.

— Annik

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  • I recently installed MS Office 2010 on my wife's new laptop with Win 7. While configuring Outlook, I mistakenly checked a wrong box, now I cannot open Outlook at all.  I get a message box that reads " Cannot open your default E-mail folder. The information store could not be opened".  

    The question I have is this: How do I get back in to reconfigure Outlook?

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