A lot of email messages you get don’t need a response, and don't even need to be read right away, especially those from large distribution lists. Renée shows Harry how to set up rules in Outlook that route email from those lists to special folders, to be read at a time that Harry schedules in his regular routine.

Missed some of Harry's progress?

Some of the best practices require Outlook 2010 and a Microsoft Exchange Server account.

For all the details, see Best Practices for Outlook 2010. And, if you want to see all nine videos, visit the Office training course How Harry got organized.

— Annik