Outlook Best Practices: Search folders

In Harry's next visit with Renée, she explains that by creating Search Folders—which look just like regular folders—Harry doesn't have to know where to hunt for a particular message. She explains to him that there's no more need for panicking when he wants to find a particular message by keyword or whatever. So now, Harry is starting to get the idea that if he creates the Search Folders, Outlook will do the heavy lifting.

Missed some of Harry's progress?

Some of the best practices require Outlook 2010 and a Microsoft Exchange Server account.

For all the details, see Best Practices for Outlook 2010. And, if you want to see all nine videos, visit the Office training course How Harry got organized.

— Annik

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  • I believe I've spotted a bug in Outlook 2010. But I don’t know how to report it.

    I have always used the “SEARCH SENT ITEMS” field in Outlook’s sent folder to find emails to a particular person. I just enter the email address and pull up all the emails sent to that address.

    Now that function no longer works.  I imagine an update must have broken this function.

    I also tried the drop down field-specific “TO” field to no avail.  It only pulls up fields that contained that email address none of the ones addressed to that email address.

    Without any search fields entered I can of course still scroll to the date (if I know it) and find the sent email but that’s a pain in the ***.  Any ideas or suggestions?

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  • I was looking through this site trying to find an answer to Multiple "OR" and "AND" Search Folder Criteria and I wanted to share the answer I came up with that helped me and my clients a lot.

    “OR” and “AND” multiple criterias Search folders in Outlook 2010

    newyorkinteractivemedia.com/training_class_blog

    First you need to close Outlook 2010 if it is running. From taskbar click Windows Start Orb button, type regedit and hit Enter.

    You will see Registry Editor dialog, start looking for:

       HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook

    Right-click the Outlook Folder, and from New menu click Key, this will add a new key to the outlook folder.

    new key 1

    Now Change the name of newly added key to QueryBuilder.

    querybuilder 1

    Close the Registry Editor dialog. Now launch Outlook 2010.

    Right Click the Search Folder Icon and choose “New Search Folder”

    Give the search folder a name

    Press “Criteria”

    Add Fields

    In this case I choose to show all the emails To and From a certain email address.

    Field > All Mail Fields > To

    Add address

    Field > All Mail Fields > From

    Add address

    Change Logical group to “OR” on top right

    You can add other criteria

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