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Over the past few months, we have shared our excitement about the new features of Outlook 2010, such as Quick Steps, Conversations, and the Contact Card. Our team is proud to announce that Outlook and the rest of Office 2010 are available in retail stores and online today. Thank you to the millions of you who downloaded and tried our Beta and provided feedback. Get a trial or buy it today at www.office.com!
The Outlook 2010 Team
Hi. I'm an end-user, attempting to use Outlook 2010 to access my gmail account. It does not work.
It works until I try to reply to a message - then goes into suspended animation with the new version of rolling hourglass. And a send-receive never ever finishes.
How can I fix this? Lenovo T400 64-bit
Windows 7 64-bit
Using Office 32-bit version
Norton Internet security - with spam-block disabled Thanks,
Could anyone point me to the best support site for Office apps? I just upgraded Office 2007 to Office 2010, and intermittently, all my emails come in in duplicate and sometimes triplicate. This has happened with a pop account I had set up in 2007, and with a brand new one as well. VERY FRUSTRATING. The only advice from Microsoft is to "Uncheck Leave Mail on Server". Oh, give me a break! I pop into my mailbox on my Pocket PC, laptop, and desktop. Obviously, I must leave mail on the server for a few days. What a ridiculous annoyance. Two accounts. Two providers. Same thing. A few times a day, here come alllll the emails again. What is up with this? If someone could at least point me to a proper support resource, that would be wonderful. I don't feel I should pay Microsoft $99 for this support request. I have also been receiving a ridiculous "custom UI runtime error in onenote notes about outlook items" error everytime I click on an email pop up notification. I disabled the displaying of add-in errors. Microsoft really upsets me sometimes. If anyone has any recommended sites, please do pass them along! Thanks!
Outlook 2010 color schemes are a big miss for me. Your blogs talk about how the color scheme highlights the mail section. Completely the opposite. In prior versions the white space was enough to keep it all balanced, and the blue was of a tone that didn't jump out. Now the blue, silver and black are all heavy frames pulling my eye away from the center. I want desperately to be able to change it to something other than the three themes. As usual, you leave me no choice but to assimilate, but this one was a big enough deal to say something. Really not to my liking and distracts from any potential improvements. Since I spend a huge part of my day in Outlook, just want to go back to 2007. If you'd even given me that option, I'd be fine, but the blue theme is not 2007 look. Argh -- stop making us old dogs learn new tricks please!
It's a bit disappointing to see that the search folder functionality doesn't seem to have been touched in 2010. Search folders would be *SO* useful if they were able to include both the mailbox and archive/personal folders in their scope. Since the instant search is able to do this, it's baffling that it's missing from search folders. We regularly have to archive mails to keep within our mailbox size limits, and to have search folders find relevant messages regardless of where they are physically located would be bliss!
Hi Frustrated, I recommend you check out http://answers.microsoft.com, a community support forum where you can get help with many Microsoft products including Office and Outlook. I hope that helps you resolve any issues you are having! Josh Meisels, Outlook Program Manager
I upgraded to Outlook 2010 from 2007, and the IMAP for Gmail is slowed down to a crawl. It worked fast and fine in 2007. Please help to speed it up. This is leading to "not responding" messages, forced shutdown of Outlook 2010. This is very annoying. Windows Live account seems to be working fine. This is not good strategy for product promotion, if that is what it is.
Due to these problems, I will not sell Office 2010 nor recommend that any of my clients buy it. Outlook is HORRIBLE! 1) "The To-Do Bar and Navigation Pane have been darkened in Outlook 2010" ... MAKING IT ***FAR MORE DIFFICULT TO READ*** the items in the Navigation Pane itself. Thank you, Microsoft, for making such a readable program into a hideous abortion of difficult-to-read low-contrast garbage. If there is no way to get back to a white background with black letters, I will ***NEVER SELL OR RECOMMEND*** this abortion of Outlook. 2) Another ***HIDEOUS*** "feature" is the inability to see the Folder List as it was in Outlook 2007. I constantly bounce between email, Calendar, and Contacts, and you just made maneuvering 100 times harder. In Outlook 2007, those three items were within 1.5" of each other when in Folder List view. Now I either have to scroll down through over 100 Inbox subfolders and sub-subfolders that I have to organize my clients and vendors, and then FINALLY see the nice big names on which to click, or I have to mouse down to find and click a stinking microscopic icon at the bottom of the Navigation Pane to change the view. PLEASE bring back the old functionality. These changes to Outlook are a 100% deal-breaker for **ever** telling a client to move to Office 2010. I am glad I only loaded Office 2010 onto my laptop and not my desktop that I use all day. 3) Copied from "Robert" on 01-21-2010 on another blog because I feel exactly the same way: "Please, please, PLEASE - allow users to reorder the folders in the navigation pane. For the past several years my folders have been in a particular order that works best for my work environment. With your new reordering "feature" several of my most important folders (for me, it's Contacts, Calendar) are now pushed off the bottom of my screen, so unless I buy a monitor with vertical orientation I don't want to use Outlook 2010. All I want is to be able to move a couple of folders higher or lower in the tree – that should be simple to do and yet Outlook prevents it. Also - your coloring themes for Outlook 2010 now cause the background color for the navigation pane to appear as though it's greyed-out, which is highly annoying." I couldn't have said it better myself! 4) If I understand correctly, each mail account now has its own Inbox. Is that mandatory? I'd like to POP my infrequently-checked ISP account into my Exchange account and see it all under one roof, or in a subfolder of my Inbox. From what I am reading, that is no longer possible, correct? This version is a definite NO! Gregg
Their is still a problem with sending e-mails form 2010. When you click on new e-mail Outlook stop responding. Error Message: Outlook experienced a serious problem with 'pdfmountlook' add-in.
I have installed Outlook 2010 and I can receive emails but I can't send them. I click on the send button and the email disappears but it doesn't appear in the sent folder, nor does the other account receive it. Obviously something is very much amiss. Can anyone help?
i have a problem last few days & i need little help.
i did something with my outlook 2010 & since than when i click on a link which is in a message i get there is a message telling me:
this operation has been canceled due to restrictions in effect on this computer . Please contact your system administrator . how can i fix it ???
my e-mail address is: firstname.lastname@example.org thanks a lot for yuor help !!!
When trying to download the Office 2010 trial, I can not enter a hotmail.com address to log in? Why is this? Can someone please tell me how to download the trial without having to get a new domain address?
I was upgraded to 2010 Microsoft Office at work and I am very dissappointed. I won't be upgrading to 2010 at home.
I would like to take away the ability to use stationary in outlook 2010. I have been able to with policy keep them from actually being able to apply a stationary template, but i cant find a way to grey out the theme button that appears under signatures and stationary. It says no theme currently selected and the font is greyed out but the theme button is still accessible and will let them pick. So now they just think outlook is broken. If i could grey out the theme button it would help alot. any help would be greatly appreciated.
I purchased a licensed outlook 2010 but after upgrade it says unlicensed product .please help