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Conversations in Microsoft Outlook 2010 are an effective way to manage your e-mail messages. We hope you enjoyed the videos that we shared with you. If you are a power user of Outlook, you might want to tweak some settings to make Conversations work even better for you.
There are four options available to customize conversations: · Show Messages from Other Folders · Show Senders above the Subject · Always Expand Conversations · Use Classic Indented View.
To see these features, on the View tab, in the Arrangement group, click Conversations.
By default, Show Messages from Other Folders is turned on. Let’s imagine that you are viewing a conversation in your Inbox. You want to see the reply you last sent, which is in your Sent Items folder. Because Show Messages from Other Folders is turned on, sent messages appear in the conversation you are viewing in the Inbox. To see the sent message, click the conversation, and then fully expand it to show messages from the other folders.
Your message and the name of the folder— Sent Items — appears. You can open the message, or act on the message directly, such as applying a category or flag, without navigating to the Sent Items folder, and then opening the message.
Do you like focusing on the people who send you messages more than the subject of the mail they sent? By selecting the Show Senders above the Subject option, the senders and subjects are switched. This makes it easier to locate messages based on sender instead of the subject.
When you first select a conversation, the latest messages in the conversation are shown in the List View so you can quickly get up to speed. However, to see all the messages in a conversation simultaneously, you can use the Always Expand Conversations options. All individual messages appear instead of the latest message in a conversation thread.
If you used previous versions of Outlook, this option is familiar to you. Click Classic Indented View and then your replies are indented under the messages you replied to. If you used conversations in previous versions, this option is automatically turned on when you upgrade to Outlook 2010.
We hope you enjoy using Conversation view and tailoring it to your needs!
Derek Brown, Outlook Software Design Engineer in Test Jenny Liu, Outlook Program Manager Josh Meisels, Outlook Program Manager
I hope you get a 32-pixel icon for that (and a few other buttons) before release.
Outlook really really REALLY needs a way to "break apart" conversations and "merge" conversations. I get so many emails from certain people (for example, my CEO) who leave the subject blank. That leaves me with a 100-message conversation of absolutely no related messages. And there is no way for me to break this apart manually. Conversely, I can't merge multiple threads, where the subject has been altered by a participant, back into a single thread. Just those few simple things would make conversation view an absolute winner. I use it, but every day I consider going back to the standard linear view, despite losing all the niceness of being able to immediately walk down a conversation thread. It's just so annoying to have to deal with these few "messed up" conversations which I can't do anything about.
Hi, Is the re a way to relate mails with different subjects to one and other. Say that there is a conversation going on and some one in the conversation changes the mail subject. Is there a way to mark that mail as a related/member of that conversation?
Is there a way to specify the conversation settings within view settings? It really seems odd to leave these options out of the view settings. I get that you are making some aspects of views more accessible and less buried, but it would be more than nice to have them included as part of the view. I flip back and forth between views often depending on what I'm doing or want to look at. Also, in several folders, I have senders showing above subject. The "senders above subject" option is cleared. I have to select that option then to get the subject to show above the senders. It's an odd inverse to the option. I can't find any other place to make this setting to make it more consistent.
Conversations need to be grouped based on a message ID, not a subject. I get a ton of alert messages from my monitoring tools that have identical subjects but should not be grouped.
Or maybe have an option to exclude certain senders from being grouped. I have had the beta installed for less than a day, but I've already had to disable this otherwise useful feature because of this flaw.
I have been using Outlook 2010 for about 3 months - and I really like all the improvements in it - especially the conversations view. Here is one issue that I have with conversations view. 1. I have a conversation in my Inbox.
2. All mails in this conversation are read. I am away from Inbox for a while.
3. A number of new mails (more than one) arrive for that conversation.
4. I come back to Outlook to check my new mails.
5. When I click on this conversation, Outlook shows me the latest email in that conversation. I almost always want to see the emails in this conversation in the chronological order so that I can relate to the context in the later emails. So, I immediately switch to the earliest unread email in this conversation and then follow the emails in the chronological order. My question is why Outlook doesn't automatically go to the earliest unread email in the conversation? At least, there should be an option to do so. Osho
We have a strict quota on our storage size. 3 Things would be helpful. 1) Action in Outlook to detach attachments, store them somewhere and put an link in the e-mail.
2) Way for Exchange to do the same if there are more then X number of recipients.
3) Display of the size of an e-mail in the list view. If a way does exist, make the ability to turn it on more findable. Side effect of new conversation view - I find myself throwing less away because there is less mess.
Have things been improved so that subject line is not the only grouping value. Quote “We are still working on this feature, and are planning improvements to our ability to differentiate conversations with the same subject line before Office 2010 ships”, said our friendly Microsoft spokesperson. Quote Thanks Mike
Does anybody know how to *stop* Outlook 2010 auto assigning a category to new mails? I.e. if I have assigned a category to a mail, all subsequent mails in the conversation gets the same category. I definitely do not want this. I've tried Googling to no avail.
Please have conversations link off the message ID linking off subject line is to vague and groups emails incorrectly. Thanks!
If a sender doesn't put a subject on their e-mail (as many do) then all these e-mails get grouped under the same conversation which is a real pain. I agree that Outlook should look at message ID so only relate e-mails that are direct replies/forwards to an original e-mail ID. Also, when I tried to open the e-mail at the head of a conversation group it opened the next e-mail in the group instead but the e-mail at the top of the group had a different sender, content and recipient to the next one down.
Is there a way to turn of the empty subject line warnings when sending a mail? I've had to move 5 users back to their old outlook and I can't figure out if it's possible to turn it off.
Thanks in advance.
can i view messages in conversation view while maintaining the flagged messages grouped together?
While I love this new feature of Conversation, I still face some problems with it. I'd appreciate if you can provide solutions to these.
1) Sometimes a conversation "misses" a mail (even though the subject is same). Once that happens, it becomes a nightmare to find the lost mail as it doesn't show in conversation and I need to search by subject to find it.
2) Sometimes new people join a thread and send mails with new subject. Outlook considers that as a separate conversation. To get around this I tried editing the mail myself and copying the subject from the original mail. However, this also doesn't work and strangely now, while the subject is new, the Title of the conversation is still the old subject!! It would have been great if Outlook would simply allow users to move items from one conversation to another just by changing the subject, any reasons why such a simply functionality was not implemented?
How do I disable the conversation auto expand feature, when I'm scrolling through conversations using the down arrow key, the moment you focus on one item the conversation expands and I'd like to prevent that from happening