You can use your favorite social network to register or link an existing account:
Or use your email address to register without a social network:
Sign in with these social networks:
Or enter your username and password
Forgot your password?
Yes, please link my existing account with for quick, secure access.
No, I would like to create a new account with my profile information.
One of the things we have improved in Outlook 2010 is IMAP accounts. IMAP is a protocol that is used by many e-mail services, including Gmail and AOL. If your e-mail service supports IMAP, you can use Outlook to access your e-mail.
Here are some of the IMAP improvements in Outlook 2010:
If you have an e-mail account that supports IMAP, your account can be automatically configured in Outlook 2010. All you need to set up your account in Outlook 2010 is your e-mail address and password. Outlook uses the Sent Items and Deleted Items folders on the e-mail server automatically so that you can view items in those folders from other computers and devices.
In prior versions of Outlook, a deleted IMAP message appeared in the message list with a strikethrough to indicate that the message was marked for delete. To delete the message from the mail server required a purge command. In Outlook 2010, when you delete a message it moves to the Deleted Items folder — the same behavior as with other account types.
(For you IMAP experts out there — if your server supports UIDPLUS, the message is immediately purged from the source folder using UID EXPUNGE. Without UIDPLUS support, the message is marked for delete, hidden from view, and then purged automatically the next time you exit Outlook or switch folders.)
Instead of initially downloading only message headers, in Outlook 2010, full messages are downloaded by default. This enables you to work with all of your mail items, even when a connection to the mail server isn’t available. For performance reasons, headers are downloaded immediately, and full messages are downloaded every 30 minutes.
We have heard loud and clear that you want a quicker, snappier IMAP experience in Outlook. We improved IMAP performance in Outlook 2010 in several ways. For example, if you click a message header, Outlook remains responsive while the full message is downloaded. We have also optimized scenarios like marking messages as read.
We are proud of our IMAP improvements in Outlook 2010, and we want to hear what you think. If you have been using the Outlook 2010 Beta with IMAP, how has your experience been?
Andy Brauninger Outlook Program Manager
More info on Outlook IMAP:
Demystifying email protocols: Crabby's Daily Tip
I agree with the above posters. I have one pop3 account and one IMAP account. Outlook freezes/becomes unresponsive almost every time I try to open or view an email in my IMAP account. It timesout when trying to send/receive synchronize. It is almost unusable. I have exclusively used Outlook since before 97 and I am not pleased with this IMAP functionality.
Frank Paul Silye,
You can find instructions for adding an LDAP address book here:
Those instructions are for Outlook 2007, but with a few modifications you can make them work for Outlook 2010. Instead of going to Tools > Account Settings, go to File > Account Settings > Account Settings and follow the instructions from there. Andy Brauninger
Outlook Program Manager
I have downloaded Outlook 2010 beta and have the following issues so far: 1) I miss have the send and receive button on the Home tab - it now requies me to click on the Send/Recive tab of which I may only use one or two commands - very irritating 2) The undo delete function is nowhere to be found and also used to be on the Home tab and was a button to click to undo a delete of an email Kevin
I've been using Outlook 2010 for several months now. Overall, it meets my needs quite nicely. (Although, compared to 2007, I feel it's a little "clunky". Nothing specific - just an overall feeling.) One thing I have not been able to do (or figure out) is searching. No matter how I try and search, the results pane is always empty. I've tried searching for an email address (I've tried both "to" and "from" email addresses), part of an email address, text that I know is in a message. IOW - searching for something I know is there and nothing comes up in the search results.
Using IMAP to access other email accounts and when using to "send as" the emails do not get outside my Exchange Server. Is this an Outlook 2010 problem or an IMAP config problem. No issues sending email from OWA for these secondary accounts that set up as IMAP account in Outlook 2010. Any feedback would be appreciated
Thanks Andy Brauninger for you reply, I find my email on personal folder! It's correct.
Outlook 2010 works very well (vs outlook 2003). I think that, for Imap, Mail (OSX) is better then Outlook (it is faster). Sometimes Outlook is very slow when it syncs folders.
best regards, roberto
Not having email alerts for now mail via imap is so annoying, hope this is fixed in the final release.
IMAP mail Categories worked in OL2007... somehow. I will have to examine how I set them up, but I don't recall having this much difficulty getting IMAP accounts to function properly w/Categories.
Ouch, this is one hot mess for me. I have maybe 25 IMAP and POP accounts, for myself and for clients. Plus some GMail IMAP accounts. I am having so many problems with Outlook 2010 that I'm afraid I'm going to have to go back to 2007. 1) IMAP is slow. Plus there is no way to throttle the number of connections, or space them out, so inevitably I get a bunch of "can't connect to the server" messages. I have set up two send/receive groups for priority and less-than-priority, but that doesn't help, specially on boot up. 2) Tons of error messages moving mail from IMAP folders to Personal Folders. Says Error in IMAP command received by server. It's our own IMAP server, and it doesn't happen in Outlook 2003, 2007 or Thunderbird. Not being able to move messages without error messages every time is a deal breaker. 3) Doesn't shut down gracefully. About half the time after I shut down Outlook, I find some stray processes still running. So then the next time I go in, I have to go in in Safe Mode. 4) Favorites don't stay favorites. I ran it with the restore nav switch, and it set it back the way it was, but then broke again. Every time I go in I have a different set of favorites sorted differently. 5) Still no notifications on new IMAP mail? In 2010? C'mon. Overall, I'm looking at downgrading to Outlook 2007 and keeping the rest of Office 2010 (I really love Excel) because this is had pretty much trashed my productivity. Yea, I'm a power user.
Here's a couple more - the *constantly* flashing "downloading folder order" notice. Also if I select more than one message in an IMAP folder and try to move it (despite the erroneous error message) it will only move one message at time.
i switched from outlook 2003 to outlook 2010 and now my e-mails are gone. help.
A single inbox is a must. I would have thought this could be provided by allowing searches across accounts. Currently a search folder only operates on a single account, if you enabled cross account searches (and fixed the bugs in the search function) I think everyone would get what they want and need. I use three IMAP accounts and an Exchange account. I have email correspondence about the same subject in each account as each account relates to a separate company email account. If I could search across accounts I could group by category or keywords etc from all email streams. Please consider this enhancement, it would make Outlook more productive, and not only for IMAP users. Thanks
Andy Brauninger, First off, I *love* the fact that the messages are now fully downloaded so I can work offline. This also enables auto-preview to work correctly, which is very nice. These two things together make IMAP in Outlook 2010 usable enough that I have moved my wife over to it from POP so that she can keep her iPhone and laptop in sync. Maybe (as some here argue) these features should have been available earlier, but what the heck - they're here now. My #1 request would be for the new mail notification to come up for IMAP messages. Maybe tied with fixing some clear performance bugs (e.g. it takes 20-30 minutes to delete an empty IMAP folder with the November beta). Next top 2 requests would be: calendar and contacts support in IMAP, even if it only worked for Outlook clients; and single inbox (obviously not just an IMAP feature). Thanks, - Ken
Yes it's much better but still not good enough for me to move from pop3. The two biggest issues: 1) When you move your local IMAP folder (to a new partition) you can't send email. This problem occurs even although the outlook test send function works fine and sends an outlook test message normaly 2) categories - yes interested in Jay's solution...
Overall, yes, I am satisfied with enhacements for IMAP support in new Outlook 2010, especially options to better control SENT items and where they are saved. Also, I was surprised that upgrading 2007 to 2010 kept my Outlook settings and all mail. On the other hand, some (already mentioned) bugs are still present:
- no mail alert on new mail in IMAP account
- mail count does not automatically refresh on new mail arrival, but rather only at send-receive interval (every 30 minutes by default) Generally speaking, Outlook 2010 is - by my oppinion - nothing but old Outlook 2007 with very few enhacements, and with some really un-needed GUI changes, for example:
- Send / Receive is now a wole tab, with a bunch of useless buttons, of which only Send / receive button is used. Should be just plain Send / Receive button, not whole tab.
- Contacts folder still does not scroll when you drag scroll button at a side. Quite unpleasant when using touchpad on notebook.
- showing all mail in folders sorted By Conversations by default is wrong choice. Should be just By Date by default.
- The "Quick Steps" field is useless. The same effect would be accheived by simply allowing users to customize each tab. IMPROVEMENTS
- RULES are unchanged practically from first Outlook. See The Bat! client, for example; there you can create really great rules, for example, to respond to mail with template, which includes practically any field of original mail.