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One of the things we have improved in Outlook 2010 is IMAP accounts. IMAP is a protocol that is used by many e-mail services, including Gmail and AOL. If your e-mail service supports IMAP, you can use Outlook to access your e-mail.
Here are some of the IMAP improvements in Outlook 2010:
If you have an e-mail account that supports IMAP, your account can be automatically configured in Outlook 2010. All you need to set up your account in Outlook 2010 is your e-mail address and password. Outlook uses the Sent Items and Deleted Items folders on the e-mail server automatically so that you can view items in those folders from other computers and devices.
In prior versions of Outlook, a deleted IMAP message appeared in the message list with a strikethrough to indicate that the message was marked for delete. To delete the message from the mail server required a purge command. In Outlook 2010, when you delete a message it moves to the Deleted Items folder — the same behavior as with other account types.
(For you IMAP experts out there — if your server supports UIDPLUS, the message is immediately purged from the source folder using UID EXPUNGE. Without UIDPLUS support, the message is marked for delete, hidden from view, and then purged automatically the next time you exit Outlook or switch folders.)
Instead of initially downloading only message headers, in Outlook 2010, full messages are downloaded by default. This enables you to work with all of your mail items, even when a connection to the mail server isn’t available. For performance reasons, headers are downloaded immediately, and full messages are downloaded every 30 minutes.
We have heard loud and clear that you want a quicker, snappier IMAP experience in Outlook. We improved IMAP performance in Outlook 2010 in several ways. For example, if you click a message header, Outlook remains responsive while the full message is downloaded. We have also optimized scenarios like marking messages as read.
We are proud of our IMAP improvements in Outlook 2010, and we want to hear what you think. If you have been using the Outlook 2010 Beta with IMAP, how has your experience been?
Andy Brauninger Outlook Program Manager
More info on Outlook IMAP:
Demystifying email protocols: Crabby's Daily Tip
I am very disappointed to see that the issues with DIGEST-MD5 authentication problems are not resolved. This makes using IMAP with Outlook useless. Navigating between folders takes ages. With my ISP, the timeout is 5 seconds for each change of folders unless I just jump between them without much action in each. Outlook just does not respond to the challenge from the IMAP server. If the server announces support for CRAM-MD5, DIGEST-MD5, and PLAIN (and in that order), Outlook chooses DIGEST-MD5 regardless of my SPA setting. I obviously cannot even force Outlook to choose PLAIN which would be perfectly OK as I am running SSL anyway. The flaw is not so disturbing with SMTP as you won't notice then. Don't you folks test your implementations? So, no, I wouldn't call IMAP support in Outlook 2010 better. The other improvements just doesn't make up for the DIGEST-MD5 bug.
I've got the IMAP working OK but I still can't save a message as a PDF. Why is this? I thought it would be relatively easy to add this functionality since it is available in other Office programs?!
Love the improvement list that you have summarized above! Almost everything I've been looking for. One additional item that I'd love to see: --> Better handling of connection problems with IMAP servers Specifically, I have my Outlook configured to connect with 3 different IMAP servers. One of those mail servers is for an organization I voulenteer for and their mail server is notorious for crashing ever few weeks. When Outlook is unable to connect to their server, it prompts me for my userid and password about a half dozen or more times every time a send/receive is schedule (every 30 minutes in my case). It would be nice if I could cancel once instad of six times. Alternately/additionally, I'd like a way to mark the problem server as offline so that Outlook will not try to send and receive until I mark it back online again.
there is no option to automatically subscribe to imap folders.....
I'm not happy with my IMAP account through outlook 2010, either. I'm finding it shows a gagillion instances of the same message when opening my IMAP Account inbox, and takes forever to load, often locking up on me. I've sent 2 messages through the Beta Test system to have responses to this, with no results. I love Outlook otherwise; I use the BCM addin, which is great. But for IMAP? I'd just as soon go to the post office three times a day than to navigate my overwhelmed inbox here.
This article is a little insulting to those of use who have tried using the beta with IMAP accounts. First off - the deleting is not fixed at all. Instead of showing an undeleted email with a line through it now you've managed to hide it. Until it returns again. In fact - the fix to this is to use the "Purge" button (where have I heard of that before?). Also, when a new mail arrives via IMAP there is no notification at all. No sound. No Icon. I'm hoping this is a bug that willl be fixed down the road but given Outlook's history - there is a good chance that it won't. Also, how does a bug like this even make it to a beta release? Here is a simple idea for you guys at Microsoft that will make your product useful to the zillion users that don't use Exchange: make IMAP mail work on the client exactly the same as Exchange mail. Coordinate with the Windows Live Mail team if you must - you can tell them how to not use so much memory while running in the background and they can tell you how to move and delete messages from an IMAP server.
Hi dev team, the IMAP support has improved in Office 2010, and I'm now using Office 2010 on my office machine for quite some time. One thing I miss in Outlook 2010, is the possibility to be able to set the Draft folder on the server. I often don't manage to finish all started emails during office hours and want to finish them at home later in the evening. Another thing that I would like to see improved, is your integration of LDAP. I would love to be able to do the search directly in the To: and Cc: fields.
Hi everyone - Thank you all for your engagement on the Office 2010 Beta and your feedback about IMAP in Outlook 2010. We read all your comments and they are very helpful for us we think about how to improve Outlook, so thank you for sharing your thoughts. I cannot respond to each of your comments individually, but I do want to share a few responses: Several of you mentioned that your Outlook Calendar and Contacts data do not sync with IMAP. This is a limitation of both the IMAP protocol and Outlook 2010. The IMAP standard does not support calendar items and contacts, but it is also true that Outlook 2010 does not support all available protocols for syncing those data types. Luciano Evaristo Guerche (Gorše) - The synchronization problem that you've experienced is fixed in the latest version of the Outlook Hotmail Connector. That version is still in beta, and you can download it from the Microsoft Download Center. See our previous post for more information: blogs.msdn.com/.../announcing-the-outlook-hotmail-connector-beta.aspx John-Wayne - The issue with deleting mail from the Deleted Items folder is a known issue that will be fixed in the final release version of Outlook 2010. Frank Paul Silye - With LDAP you should be able to search directly in the To: and Cc: fields. If you click the To: button, you can choose your LDAP address book in the Address Book dropdown, and then type in your search query. Thanks again for your comments! Andy Brauninger
Outlook Program Manager
We configured Exchange 2010 and IMAP is not working. Is there a bug?
"I can't believe you are writing this without a gun to your head. IMAP in outlook 2010 doesn't work! I've been using Outlook 2010 with Gmail for the past month and a half and this is absolutely amazing to see a $400 piece of software that can't deal with something that Thunderbird does without any problems. Outlook can't use special folders, the speed is slow, you can't use IMAP account when offline, and more problems that make IMAP in outlook 2010 just a beta feature. If you had the honor just not to brag about it, it was one thing. But saying that it is better now, is just a sad joke. If any user out there thinks about upgrading for the IMAP support - forget it. go find better alternatives." I completely agree with you. 2010 isn't better than 2007 for the moment. I don't see any reason to upgrade for the moment.
Andy Brauninger: Thanks for your answer. I would like to see that we didn't have to click on the To: and Cc: buttons to be able to do an LDAP search. I would like to be able to do it directly in the fields by typing the full name or e-mail address and get it automatically completed or that the LDAP queries come up with the suggestions in a drop down menu. And not have to open a search window. Outlook 2010 comes with LDAP improvements, but I would like to see it developed even further. Frank
I'm using Outlook 2010 from 2003.
With Outook 2003 IMAP doesn't work so good. When you send and e-mail with imap account you must create a rule to copy the e-mail on the sent item of the server and delete the e-mail in personal folder of the sent messages. Sometimes I lost my e-mails (when the server was outline). This is bad!
With Outlook 2010 you can set your account selecting where you want to put your sent items on the server Imap.
I tried to select the destination folder (on server IMAP) but it doesn't work. When I send an e-mail it disappears; I mean: the receiver receives the e-mail but the mail disappears from the folder selected and also on server. I tried with another account Imap and also selecting other folders for sent items.
It's strange! Thunderbird works correctly with Imap, Mail works perfectly and Outllok? I use also Mail on OSX and now I can't find the folder of the send items selected on Office 2010. The folder exists on server but on Mail it appears as hidden. Anyone has some feedback about this problem?
I find the solution! When I installed Office 2010 beta on Office 2003, Outlook keeps the configurations of Outllok 2003.
The "save copies of messages in the sent items folder" was uncheked!
Now, it seems to work but the "send item" on server Imap isn't visible to Mail even if sent messages are stored correctly.
Well, now I can synchronize my mai, my adresses and my calendars with Mobile.Me.
Great, I think I will change my Office 2003 to 2010. Bye
I second the concern about missing notifications when using IMAP. I have GMail configured to use IMAP, and Outlook never displays a visual or sound notification, while Thunderbird always does. However, when I use Hotmail using MAPI (using the Hotmail Connector), I do get the notification. I've also sent messages that were never received on multiple occasions when using Outlook and IMAP but have never had this trouble in other clients.
I find a problem. If the Imap server is outline and your are sending an e-mail, the send items are non stored in the server folder (if you select this in the account configuration) and so they are deleted! This is bad! I think that not send the e-mail must be stored in outgoing items untill the server will be on line!