Multiple Exchange Accounts in Outlook 2010

For everyone using the Outlook 2010 Technical Preview, there are a number of improvements for working with multiple Exchange accounts. My name is Andrew Sullivan, I’m a Program Manager working on Outlook and it’s my pleasure to highlight some of these improvements.

Connect to more than one Microsoft Exchange account simultaneously. If you’ve worked with more than one Exchange account in Outlook 2007 or earlier, you may have resorted to using multiple Outlook profiles to access your additional accounts. No more, as Outlook 2010 supports connecting to as many as three Exchange accounts from a single profile.

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How do I get another Exchange account into Outlook?

In the Technical Preview, Outlook requires you to use the Mail Applet in the Control Panel to add additional Exchange accounts. In Windows Vista or Windows 7, type “Mail” into the search box in the control panel to find the Mail Applet. In Windows XP the applet is shown in the default Control Panel view.

MailApplett

Once you’ve launched the Mail Applet choose “E-mail Accounts…” and then “New…” From there, the wizard will allow you to add another Exchange account.

What’s the catch?

Your additional Exchange accounts function just like your first Exchange account in almost every way. Some things, however, are different. For example, the To-Do Bar shows appointments only from your default store, not those from additional Exchange account calendars. To view which store is your default click the Office button, then Account Setting, then, choose the Data Files tab.

What else is improved about Multiple Accounts?

The Ribbon in Outlook 2010 is specific to the account at which you are looking. If you click New E-mail in the ribbon while looking at the Inbox of your second Exchange account, your new message will be sent from your second Exchange account.

Who are you sending From?

When you add a second account of any type to Outlook 2010, the new From Picker will show up on new mail messages. This allows you to easily see which account you’re sending from, and just as easily change it.

frompicker

These are just some of the improvements we made to help you manage multiple accounts in Outlook 2010! Please let us know what you think in the comments.

Andrew Sullivan
Program Manager

More info on multiple Exchange accounts:

Add an email account in Outlook

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Comments: (43) Collapse

  • I recently updated from 2007 to 2010.  Some features I like more, some not as much.  Overall so far figured out what works.  However, couple of things bother me.  I cannot seem to be able to change my Homepage to a specific email account.  It's set to the 1st account I created.  When I go to Data File Properties, for all accounts other then the 1st account, the check box is inactive to set as homepage, even after I unchecked the option from the default account.  

    2nd issue I have is putting the different emails into an order I want.  From account settings I re-arrange them under account settings, it does not change in the Navigation pane, and I don't see a way to drag them to a location of my choice.

    3rd issue I have is in the home page when selecting which email folders to show, if you pick the account, new mail does not show in bold, unless you pick the inbox for that account, in which case you see main account, and the Inbox.  This makes the list very long and repetitive when using 4-5 different emails.

    Any help is appreciated.

  • Help!  I am trying to add another exchange account on a user's computer.  She had permissions to use this new account.  Can I do this on her machine?  I tried going through control panel adding another account, putting in her name but the other exchange account's email address and her name won't resolve.  All other settings are correct.  I just want her to be able to send through this new account as an alternative.  I also tried putting in the name of the new account before the @ sign instead of her name, but that would't resolve either.  Thanks.

  • You still need to fix a more serious bug, putting mails in the proper sent box, that costs us hours of work setting that up manually you having removed the option of the 2007 fix.

    and as mentioned by others fix that it always selects the default mailbox as sender no matter what mailbox your in

    the possibility to run two instances would be fantastic and not that hard really, by doing that you close a big security hole by user having to use other programs for that

  • I have two E-mail addresses on my OUtlook account, but when I sign in, I get a message that one account can't be connected at this time  (the other works fine).  When I use the send/receive tab, I getthe same message about the one account plus something about unable to synchronize a meeting with my calendar.  This has been going on for two days, so I'm not sure an active response isn't needed to fix things.

  • Hey is there a solution to the sent box issue you mentioned?  It's been driving me crazy.  Thanks.

  • help - I have upgraded from Outlook 2003 to 2010 and successfully installed 3 email accounts. But I also have an MS exchange account and cannot add it. I cannot find the 'mail applet' anywhere despite several efforts - windows 7.

  • I installed Office 2010 and set up multiple email accounts.  No problems there.  But unlike the earlier version, now each email address is listed separately, and I have to clcik on each separate Inbox to see my in-coming mail.  Can these not all come into one Inbox screen in Outlook anymore?

  • help!!! After I added a 2nd exchange account Outlook keeps asking and asking for passwords. Any idea?

  • Is there a way to make reply's default to the main "Microsoft Exchange" account?

    I have my "main" MS exchange account and have added an "additional" email account under more settings in the account setup...  When I am in the additional email account and hit reply, I don't want it to default to that account in the "from", I want it to default to the MS Exchange account...is that possible?  This change from the old way is very frustrating.

  • I have an issue when I add a shared a mailbox like this.

    When user A sends a mail with the shared account, the mail first visits the outbox of that shared account. At the same time user B's outlook synchronizes, and sees the mail in the outbox. Also copying the mail to his outbox. With the next send and receive option, the mail is send out again. (Apperantly the mail is also stuck in the outbox on both pc's)

    I'm Using Outlook 2010 with Exchange 2007. I don't know if this has to do with the Cached mode yes or no

  • Hello,

    I have an issue where I am unable to search in the second account, Is there a fix for this?

    Best wishes

    Tim

  • HI ,

    I am using OL 2010 and have multiple accounts linked to it.

    Both the accounts are Exchange account but different servers.

    One account is getting authenticated by Windows NT but for other It keeps on popping up for password. Even when i use the right password the pop comes again and thus the connection to server is not established .

    Please help

  • Hi Andrew - thanks for the notes above.  I have a client, with 2 domains - in separate locations.  

    I have used HTTP connections (RCP over HTTP) for 1 user and that user now enjoys both mailboxes.  But for a second user the second Exchange account will not display - as per your display above.  That (second) mailbox also has a local ost of 2.4GB.

    I have stepped through the following:

    1) removing ost files (both)

    2) removing and re-creating the mail profile

    3) adding the larger (other location/domain) first and I let it load the 1.5GB overnight

    4) adding the second (.local) account this morning, drops the display of the first remote exchange account.

    5) Changing th "default" has no affect to the display at all.

    It seems a bit odd.

    Have you experienced this before?

    Regards

    Glenn Baxter

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