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The tactics of spammers and the content of their messages are constantly evolving. For this reason, just like antivirus applications, the Outlook 2007 Junk E-mail filter’s effectiveness heavily relies on keeping its data file up-to-date.
Each version of Microsoft Outlook that contains a junk e-mail filter receives updates to the data file (outlfltr.dat) as part of the Microsoft-wide monthly update released on the second Tuesday of each month.
The updated outlfltr.dat is the result of the evaluation of hundreds of thousands of spam messages and constantly increases the filter “catch” rate for incoming junk email.
The recommended way to obtain updates to the Outlook Junk E-mail filter is by turning on the Automatic Updates option in the Windows Security Center (both in Windows Vista and Windows XP SP2). By turning this option on the Outlook Junk E-mail filter updates will be automatically downloaded and installed on you computer as soon as they are released. If you instead wish to download the updates manually, you can either select the “Check for Updates” option in the Outlook 2007 Help menu or by going directly to the Microsoft Update site.
We just released the latest update on Tuesday 7.10, so this is a great time to update. In the meantime, drop us a line. We want to hear from you about your experience with the Junk E-mail Filter and how we could make it better for you. Use the contact form on the Email link above.
Alessio RoicOutlook Program Manager
sorry my previous directions proved fruitless. I have a few additional questions:
- What type of email account are you using? POP? IMAP? HTTP? Exchange?
- Could you tell me more about the Outlook popup you mention in you latest post? If possible I'd like to see the text it displays.
- Was Outlook installed from CD or through an administrative installation point? I'm asking because in the latter case it would be possible for an administrator to edit the Junk filter options to switch back to a admin-defined level using the Configuration Wizard. Regards, Alessio Roic
I have been having the same problem as may others have reported. Starting sometime approx 2 months ago many legitimate emails have started going into my junk mail folder for no reason. This includes emails from those I have previously and regularly received with no problem, as well as almost all, if not all email I receive from a source for the first time (e.g. purchase confirmations, email from new customers, etc). My junk mail filter is turned off completely, there is no filtering set at my ISP, and I have no other spam filtering installed. I have disabled my firewall (AVG free) as well as Spyware Doctor and Spybot S&D, to no avail. I have searched my blocked senders list, which of course does not contain those addresses. This absolutely just began happening within the past 2+ months. There are so many updates pushed out by MS that I would have no idea what to try and start reversing. I have XP Pro SP2, Office and Outlook Pro 2003. With all the reports of this suddenly starting I would say this is clearly an MS problem. I have seen people surmising that it is related to SP3, but I am still on SP2, but again this is new behavior, never had this kind of problem previously.
dear Alessio i am using a new EXCHANGE server. I also am using a completely new EMAIL address (new domain name)that was never used anywhere else before. with my new Exchange server, some emails end up in Junk-mail of my clients (hotmail in particular but may be with other email-providers as well...) I tested with various SMPT & with our other 2 exchanges servers... and it doesn't go in junk mail. It only does with that new server. How is this possible if the new email is completely free from any bad reputation. Is the problem with our exchanger? or is there anything i can do in OUTLOOK 2007 to prevent any of my emails to go in junk of my clients? looking forward to your advice
As in many of the previous posts, we have experienced an alarming and very sudden increase in the number of 'false positives' being sent to the Junk E-mail folder. In my case specifically, I have the Outlook Junk E-mail option set to No Automatic Filtering - and yet e-mail messages that have NEVER been filtered out before are now ending up in the Junk E-mail folder. It seems to me that if the filtering is set to NO filtering, and I receive a message from a sender who I have NEVER received from before, then logically that message should NOT end up in the Junk E-mail folder unless the Outlook filter is broken. I note that the most recent Junk E-mail Filter update (KB943591) I have installed on my system was installed on 1/9/08 - just about the time that many folks here began having problems with the false positives in the Junk E-mail folder. In our case, we implemented an Exchange 2003 server about a month ago - and immediately the Outlook Junk E-mail filters within our company began malfunctioning. We currently use Trend Micro Client/Server Security for SMB as our Exchange/desktop filtering system. This product creates its own SPAM folder within Outlook; as such I find it doubtful that it would ALSO use the Outlook Junk E-mail folder, and thus just as doubtful that the Trend Micro software is the cause of the malfunctioning Outlook Junk E-mail filtering. I would suggest that this problem may be a combination of MS Exchange Server and the latest Junk E-mail filter(s) available from Microsoft). I would also suggest that maybe someone in the MS R&D realm might consider doing some testing to find the cause of this obviously flawed behavior, rather than repeating suggestions to 'fix' the behavior that are either irrelevant or ineffective. MJA
Is there any documentation that explains what antispam features are manageable thru Outlook junk e-mail filter and what features are only manageable on the server side?
Is it possible to bypass, for example, the rejection (complete) of a message, against exchange more restrictive behaviour? Thanks a lot
See, I'm having an opposite problem. Recently our junk email folder has just stopped working, period. The filters haven't been turned off but there's a little red "restricted" circle on top of the folder and I don't know how to get rid of it. Now all mail is going into the inbox and we're getting over 100 spam messages daily. We're a business and it's wasting a lot of time sorting through all the junk mail to find actual costumer messages.
Hi, I hate to chime in with the same question as everyone else, but I am really desperate for some more information on how/why Outlook Junk E-mail filters items. We have a standard RFC compliant / plain text mail that originates from one of our own web applications which is consistenly filtered into the junk mail folder. Our junk mail settings are defined via Group Policy. We have no 3rd party tool that leverages the Junk Mail folder and IMF is not configured. While an internal solution is readily available - add our domain to the safe senders list using Group Policy I am concerned about our external clients Junk Mail configuration and how we can limit the risk of being blocked by clients outwith our control. I have registered with MSDN blogs, please contact me and I would be happy to share the header/body of the mail in question. Thank you Jaik Gladstone
What Outlook desperately needs is to dump the filter updates and go with a Bayesian filter like Mozilla Thunderbird uses. Thunderbird's filter is 10x better than Outlooks. And when it's sure what is or isn't spam it asks you. After very little training it works like a charm. Outlook's filter is pure crap. I dropped Outlook several years ago. I decided to give Outlook 2007 a last year shot and nothing has changed with regard to the filters. Oh and Microsoft still hasn't figured out message quoting..but that's another matter.
Alessio, I have just spent all day trying to get a mailing through the junk filter. After about 6 hours (I kid you not), I have determined that adding a few characters to the end of the subject of the email will get the message through (not moved to Junk folder). I have literally added " ..." to the end of the subject, and nothing else. (Needless-to-say, I tried a few dozen other possibilities). It seems to me that this is a bug; that a junk filter scan should not return different results based on punctuation. For now, a 10 minute email preparation has taken 6 hours and 10 minutes. Any suggestions for future mailings?
I am using Vista Windows and Outlook. Under Favorite folders in Outlook there are: Inbox, Unread Mail, Sent Items and somehow system created folder "Inbox for one of my e-mail addresses". If I try to delete e-mail in that folder, it crosses out the e-mail but not deleting it. How to delete permanently or send to junk e-mail because 99% is junk mail? Every day I am getting more junk which I cannot delete.
I would appreciate your help.
Question one: Can a user create a custome filter list in Outlook for the "from" and/or "subject" fields in email? I get repeted email where the Outlook "from" field is CNN Alerts and where the Outlook "subject" field is CNN Alerts: My custom alert. If I could block on the field name I would solve one problem. Question two: Can an Outlook user block email by any given word in the content of the email; i.e. pfizer?
In other words I would like to create my own custom list of "content" words that I want to use to filter junk mail by.
The junk filter in Outlook 2007 insists on identifying anything from ebay.com as junk even though I constantly tell it to add to the safe senders list. I do business on ebay and I miss a lot of ebay bid updates because of this. HOW can I get outlook to stop blocking ebay.com! It's driving me crazy!
I have Outlook 2007 on Windows 7 Professional. When I initially installed the program, the junk mail filter was working great. Occasionally, a legitimate email would get placed in the junk mail. I believe that is to be expected. Also there was a icon on taskbar labeled Mark as Junk. Then one day, I opened up Outlook and the Icon was gone and now the junk filter no longer works. Only occasionally does an email land in the junk folder, most of all emails go directly to the inbox. Everyday, I have to manually filter through all my emails and "add sender to blocked sender list." Then the next time that same sender sends another email, it lands back into my inbox.
What can I do? I have the filter on High and always add those email addresses to the blocked list. I have double checked my safe list to make sure they are not listed there... I am out of ideas.
I have auto update. I have tried to change my rules and alerts as well as junk email options but it does not keep my preference. I change it to HIGH and when I come back into email I check and it's back to LOW or NO filter. I add rules and addresses that are junk or safe and it seems to ignore these rules as I have good email going to the junk folder and junk coming to the inbox. This just recently started about 3 months ago. Any clues?
This filter is ABSOLUTELY AWEFUL...it worked until the earlier this year and now the filter keeps randomly resetting itself. I don't even have to close Outlook for it to reset. This is wasting a lot of chargeable time in our firm as many people are having the same issues. Why is it the Microsoft updates undo more than they fix? You guys had better start looking at fixing these issues soon or Corel is going to get a LOT of your business. I personally like Microsoft, but I am not happy with the bugs that seem to come out of EVERY update you guys release.