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This week, Microsoft released a new beta of an add-in that allows people to access Windows Live Hotmail in Outlook and best of all, it’s free! It’s called the Microsoft Office Outlook Connector. If you’re familiar with Windows Live Hotmail’s history, you may have heard of this add-in before. It used to require a subscription but with the new Windows Live Hotmail we’re now able to offer it free (for most features). Every Hotmail customer can now take advantage of some of the best features Outlook has to offer, like Offline access, Categorization, Flagging, Instant Search, Electronic Business Cards, the To-Do Bar… the list goes on and on.
In addition to the new Ajax user interface that allows for richer capabilities on the web, Windows Live Hotmail includes a new protocol which the Outlook Connector uses to communicate with the service. The new protocol is called Delta Sync and is very efficient, so your experience using the connector should be faster too. Give it a try and let us know what you think!
You probably noticed that the new beta is free for most features. It synchronizes Hotmail e-mail (including all your folders) and contacts for free, but still requires a paid subscription to MSN Premium, Office Live Essentials or Office Live Premium to synchronize calendars, tasks and notes.
With the new Outlook Connector beta, you can get the most of Windows Live Hotmail and Microsoft Office Outlook, so Download it Today!
Jared BrownOutlook Program Manager
The connector was working fine for me up until today. However, now it is not updating any of my accounts with new messages. When I logged into Hotmail this morning I had 5 new messages. As of yet, these haven't appeared in Outlook. I can send emails, but not receiving any. I have tried reinstalling the Outlook Connector, but this hasn't fixed anything.
Forgot to mention, I'm using Outlook 2007 and version 12.0.4518.1063 of Outlook Connector.
I've had enough. I'm a subscriber, for the next 5 minutes at least. I can't sync at all. I've followed the various instructions. I'm uninstalling, cancelling my subscription and forgetting this. I can't spend another half a day getting this *&^ to work.
Jared, Outlook 2007 recently instructed me to update Outlook Connector when I logged in. I have been using OC for several months now to synch my Hotmail and Office Live Mail (Basics) account to Outlook. After follwing the upgrade prompts my Office Live Mail account quit synching and a message pops up saying that I must now be a subscriber. My Hotmail account is still synching.
I have tried removing the Office Live Mail account, reopening Office 2007 and adding the account again but I still get the same message. Unfortunately all my emails (with flags) are now gone. So does this mean that OC will no longer support Office Live Mail Basic as it has done for several months now?
I too forgot to mention that OC upgraded to version 12.0.4518.1063.
So what's the deal with BETA? why isn't the BETA available for download anymore. I need to be able to use the sharepoint features with office live..!!! What's going on?
OC was working with version 12.0.4518.1058 with a LUA account. I was force to update to the later version this week now it does not sync with my LUA account but does if I runas Outlook with my Admin account. Please help
I was recently prompted to upgrade Outlook Connector - so did so, as requested.... ...and it has now stopped synchronising with Hotmail. I get the repeated message "the connection to the server is offline" Can anybody help - it is driving me mad!! As ever, you can easily waste half a day tryning to remedy annoying problems like these... Thank You
The other morning when I opened Office Outlook 2007, I was forced to download and install the latest Outlook Connector. In June, I posted on my blog that my business email wouldn't send or receive until I did so. Well, after downloading and uninstalling and reinstalling a few times, I still couldn't get my emails. I contacted Microsoft support who got me in touch with Mark Zhang, a support professional with Microsoft who had me do the uninstall, reinstall and new profile runaround. The results were the same. No business email. (I set it back up as an HTTP mail account so I have Outlook access to it again, for now...) So I Googled the error message, "Outlook Connector is available only to subscribers." Guess what? Even though the download page states you can access your contacts, calendar and email for free, you can't. Microsoft's Office Outlook blog states you have to "upgrade" your services to do so. Microsoft, could you please just loop me out of your faulty updates and download pushes so I can concentrate on my business and not on fixing and fussing with your software!
We have fixed the issue that was causing sync errors with custom domain accounts. You may need to reboot Outlook for our fix to take effect. Thanks for your patience,
Jared Brown, Outlook Program Manager
I'm using the latest version of Outlook Connector with Outlook 2003 and XP pro. It works well for several days and then it starts prompting me for my password upon sign in. After 3 or so attempts it tells me that sign in failed due to "too many failed sign in attempts." So then I go to the Hotmail Live web page and sign in successfully on the 1st attempt with no issue whatsoever. Once I do that, I can go back to Outlook and connect through the connector with no problems for at least the next 2 days or so before the problem reoccurs. This seems to be the same issue that Sam M posted on Sep 6, but I couldn't find a response or solution. Please help.
To clarify my previous post, when the Outlook Connector prompts me for my password it says at the bottom of the box: "Sign-in failed. Too many unsuccessful sign-in attempts have been made using an incorrect password. Your account is temporarily unavailable. Try again later." That's when I go to the hotmail live web page and sign in with no problem using the same password. Once I do that, I can then sign in with no problem using the connector (same password). What is causing this? I'm sure that no one is trying to sign in with a bad password otherwise the web sign-in page would tell me the same thing and prompt me to reset my password. Every 2 or 3 days I have this issue. Please help.
I have downloaded outlook connector version 12.0.4518.1063 and I am trying to use it with Outlook 2003. When I loaded it the Mail folders all synchronised correctly however the inbox will not update with new mail. I can send mail from outlook but not receive. This is the case when I also press the send receive button. I have a Windows Live Hotmail account. I do not pay a subscription. The connection status shows connecting and the deatiled report says: Outlook Connector Version 12.0.4518.1063 Account: firstname.lastname@example.org Signed in successfully at 08/10/2007 20:15:21 Mail: Calendar: Contacts: Errors : Time: 08/10/2007 20:15:25
Error in Calendar
Information is missing from your Microsoft Passport Network profile. In Calendar, click Options, and then update your personal profile.
Martyn, you likely are missing your first name or your last name in your Windows Live ID account profile. Here are instructions... Sign into Windows Live Hotmail via the web at http://mail.live.com and click the dropdown at the top right (there should be your LiveID and a little down arrow). Then click “View your account”. Then click “Registered Information” (it’s a link near the top). Make sure your first and last name are entered and save your changes. The connector should then start syncing for you.
Thank you for the help, it worked without any further probelms - now to try it over a period of time! Once again thanks Martyn