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This week, Microsoft released a new beta of an add-in that allows people to access Windows Live Hotmail in Outlook and best of all, it’s free! It’s called the Microsoft Office Outlook Connector. If you’re familiar with Windows Live Hotmail’s history, you may have heard of this add-in before. It used to require a subscription but with the new Windows Live Hotmail we’re now able to offer it free (for most features). Every Hotmail customer can now take advantage of some of the best features Outlook has to offer, like Offline access, Categorization, Flagging, Instant Search, Electronic Business Cards, the To-Do Bar… the list goes on and on.
In addition to the new Ajax user interface that allows for richer capabilities on the web, Windows Live Hotmail includes a new protocol which the Outlook Connector uses to communicate with the service. The new protocol is called Delta Sync and is very efficient, so your experience using the connector should be faster too. Give it a try and let us know what you think!
You probably noticed that the new beta is free for most features. It synchronizes Hotmail e-mail (including all your folders) and contacts for free, but still requires a paid subscription to MSN Premium, Office Live Essentials or Office Live Premium to synchronize calendars, tasks and notes.
With the new Outlook Connector beta, you can get the most of Windows Live Hotmail and Microsoft Office Outlook, so Download it Today!
Jared BrownOutlook Program Manager
Hi, I've been using the Outlook connector for a couple of weeks and it5 is a great add-on but yesterday I started receiving the following warnings: Time: 6/28/2007 10:53:45 AM
Error in Calendar
Outlook Connector is available only to subscribers. Time: 6/28/2007 10:53:56 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web.
Error: 5102. Server. Xfs request 'Sync' failed. Response code: 'InternalServerError', server response: '999 0'. My Hotmail account hasn't been changed and is still configured for Windows Live Hotmail. Any ideas?
Warning to All using Outlook with Business Contact Manager.
Downloading the Connector will remove all your existing links to Business Projects, Opportunities, etc.
Within Business Projects the linked emails will be listed but all attachment to those emails will be lost.
Microsoft, please help.
Hi Leonard, I'm sorry to hear you're having trouble. We were unable to reproduce the issue you reported. We would appreciate some more information so we can better understand the problem you are having. If you don't mind, please contact us using the EMAIL link in the header of this blog and give us an email address you check regularly so we can follow-up. Thanks very much for beta testing and reporting this issue! Jared
After some weeks of testing I have found only one "bug", I am not completly sure if the trouble make the Connector or OneCare, but it's impossible for me to exit Outlook. It's stays in the taskmanager.
therefore Outlook check always the mailboxes for errors. Peter
Interestingly, I have installed the connector beta, and it appears to be sync'ing mail and calendar correctly. However, I do not have a connector menu item or toolbar. I am running Outlook 2007 on Vista with OneCare. Based on the above comment, I looked for MSNCON32.DLL com add-in, and it is not loading. I found two (same version) on my hard drive and tried to load it, to no avail. Any thoughts on what has happened here?
Left support request at the link above, but this seems to be a recurring problem to connect. I've been using the connector for a few years now, and this update has completely broken my connection - I cannot download ANY email from one of my hotmail accounts that has been transitioned to Live Mail. A new account worked fine. Is there a problem with older Hotmail accounts? Error in Mail
Error: 5102. Server. Xfs request 'Sync' failed. Response code: 'InternalServerError', server response: '999 0'.
Details on previous message. Hotmail account - 2002
Now on Windows Live Mail
Outlook 2003 SP2 The connector actually connects, but does not download per the previous status. Outlook Connector Version 12.0.4518.1047 Account: Signed in successfully at 7/13/2007 3:36:51 PM Mail: Last successfully refreshed at 3:37 PM. Calendar: Last successfully refreshed at 3:37 PM. Contacts: Last successfully refreshed at 3:37 PM.
Looks like you fixed the 5102 error, and now I still can't download mail from hotmail with the following error: Error in Mail
There is an error synchronizing your mail account, please call Microsoft support to resolve this issue.
I am running Outlook 2007 and installed Outlook Connector Beta. I get the following when I try to sync to my Windows live Mail account. "Outlook Connector Version 12.0.4518.1047 Account: email@example.com Signed in successfully at 7/15/2007 5:50:11 AM Mail: Last successfully refreshed at 6:46 AM. Calendar: Error at 5:50 AM. Contacts: Last successfully refreshed at 6:46 AM. Errors : Time: 7/15/2007 5:50:13 AM
Outlook Connector is available only to subscribers. Time: 7/15/2007 5:50:16 AM
I have been using the Outlook Connector beta with Outlook 2007 for almost a month now to check a Hotmail account and Office Live Mail account. Seems to be synching well. I enjoy being able to flag and put categories on my messages and sort accordingly. The main issue that I have noticed is that there is no desktop notification when a new message arrives. I have ensured that desktop notifications are enabled and I even tried setting up a new rule for desktop notifications for the accounts associated with Outlook Connector. Is this a known issue or am I alone on this? Are desktop notifications possible with Outlook Connector?
I have the same problem of Maurice Leahy.
Everything syncs fine (be excepted for colour categories, due to a Pocket MSN sync involved in the process.....I'm investigating on it). But after a month of proper work, I tried to remove all flags from messages (flags made messages populate my "to-do" list avoiding its normal use). This wide removing (more than 1000 items) caused a first set of errors, their explanation is that sync procedures can't manage "too many elements" in a single session. I then reinstalled everything erasing registry voices under HKCU/..../Windows Messaging Subsystem/profiles, but the actual error I get is: -----------------------
Outlook Connector Version 12.0.4518.1047 Account: firstname.lastname@example.org Session timed out. Automatically re-signed in at 17/07/2007 2.58.40 Mail: Last successfully refreshed at 7.30. Calendar: Last successfully refreshed at 7.30. Contacts: Last successfully refreshed at 7.30. Errors : Time: 17/07/2007 2.58.47
Error: 3206. Time: 17/07/2007 3.28.48
Error: 3206. Time: 17/07/2007 3.58.57
------------------------- I contacted the Live Hotmail Plus support, and after some mail exchanges, they suggest me to ask here for an help (support.microsoft.com/.../survey.aspx).
Nevertheless, this is a generic feedback form I correctly filled but it doesn't seem technical and specific. I even contacted the Office Live Support Team that is fast, reliable and supportive. But Live Hotmail is not a product managed by them (even if I'm an IT consultant that substantially sells OL to firms and SMEs, and I collected dozens of mails with them in order to solve sync problems between Office Live Essential Trial domains and OC as well OC Beta). So they send me to the generic support page that asks for a Product ID in order to proceed. Unfortunately OC Beta doesn't own a PID and neither that channel results available to desperate customers. So, I'm a terrible fan of OC. According to me is the "Exchange Light" of the future. But I'm not able to find a support team to refer to. So, Jared. If you have a suggestion to solve this problem or where to addrees it, so I can manage even other OC Beta problem experienced by potential OC Beta customers (already informed that we're on a Beta with all its possible side effects), please write a line on this blog or send me a note to email@example.com. Thanks a lot in advance All the Best
The connector is not working with my "Windows Live Hotmail Plus" account and MSN calendar. My hotmail mail and contacts work fine but I get this error with the calendar: Errors : Time: 7/17/2007 8:20:04 AM
Outlook Connector is available only to subscribers.
Finally someone else getting error 3206...thank you Stefania Castelli. I am also getting the run around on support and am extremely frustrated. Any help would be greatly appreciated.
I also have this error There is an error synchronizing your mail account, please call Microsoft support to resolve this issue. Error: 3206. After install Outlook connector I subscribed to live mail plus in order to have access to mapi connection, but the error remains there. Looking for the solution I did uninstall and install again, delete an add the account, sent two tickets to live mail support an his response was: "...add a new http account..." (sic.) I think this connector is a great product and I know that it is a beta, but the required hotmail support is a nightmare. I would like to use the connector, if you have the solution... please share with us.
I have the same error as Carlo (There is an error synchronizing your mail account. Please verify your account has been configured correctly by first accessing your mail on the web.
Error: 5102. Server. Xfs request 'Sync' failed. Response code: 'InternalServerError', server response: '999 0'. ) I have uninstalled and re-in stalled the latest version of connector. I am using Outlook 2003. But it seems that no-one has provided any solution to this.