Do you use flags when you need a reminder to follow up on something…tomorrow? This week? Next week? Well, perhaps you don’t have a “favorite,” but if you find yourself reaching for the flag menu frequently and choosing one flag more than others, then a Quick Click Flag can help you cut down on clicks and keep breezing through your messages, tasks, or whatever else you may be working with in Outlook. You click once in the Flag Status column and the flag of your choice is assigned to that message,...

We're excited to announce that you can chat with your Google friends directly from Outlook.com. With this feature, the next time you're reading an email from someone who uses Gmail, you can reply with a quick chat right from your Outlook.com inbox. And if you're working together on an Office document from SkyDrive, you can send an instant message to a Google contact with just a click. We're rolling out Google chat integration now, so look for it in your inbox over the next couple of days.

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"What do you mean you didn't receive it? I sent it last night!" At least you thought you did. Now you're red-faced in a meeting set up to review the PowerPoint presentation that never made it to your recipients.  You check your Outbox and there it is. If you ever find yourself in this situation, here are some reasons why and some steps you can take.

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Did you know that you can easily create and share calendars with others in Outlook 2007? This is something that I do in my everyday life, and honestly, I don’t know how I ever managed without it! I am an avid cyclist and like to participate in and watch bike races. Before Outlook 2007 it was always a challenge keeping track of these events. I wanted to be able to keep my recreational cycling in a separate calendar as well as share it with my friends and family. To complicate issues even further,...

The Living in Outlook series is about sharing tips and workflows around real-world scenarios. We’ll start the conversation with a topic – you can add to it by posting your tips and workflows in the comments! Most of the time, I keep my Outlook Calendar in week view so that I can quickly glance at my schedule. Unfortunately, this isn’t very useful around the end of the week when I really want to see the beginning of next week as well: For example, next week I have an important meeting on Monday –...

Last week, as I was shopping on the Internet, I saw a shirt that I thought would be really great for my Dad’s birthday. Before ordering the shirt, I ran it by my Mom, just in case she had any other recommendations. So how did I get my Mom’s feedback? Usually, I just send her a link to the Web site and ask her to take a look. Recently, instead of sending her a link, I have been using the new Screenshot feature in Outlook 2010. When I’m writing my e-mail message to my Mom, I go to the Insert tab, click...

I’m Bruce Keever from the Office Content Publishing team. We provide lots of information to help you be more productive with Outlook. Did you know that we’re continually updating and adding new Help articles, training courses, and videos to Office.com?

Through our partnership with BrainStorm, we’ve recently added more than 25 new videos for Outlook 2010. You’ll find these new videos as well as a collection of other Outlook 2010 videos on Office.com. From creating messages, sharing calendars, to using rules and signatures, these short videos help you master Outlook 2010.

Also, you’ll find hundreds of Help and how-to articles for Outlook 2003, Outlook 2007, and Outlook 2010. Some recent additions include how to move your Outlook information to a new computer that has Outlook 2010 and an update of the Outlook Best Practices article.

Are you new to Outlook? Get started with Basic tasks in Outlook 2010. If you’re an Outlook user making the move to Outlook 2010, check out What’s new in Outlook 2010. And if you’ve been using Outlook 2003, you’ll want to try our interactive guide that shows you where your favorite menu and toolbar commands are located in Outlook 2010.

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This week, we released an update that fixes the three issues identified in the December Update for Microsoft Outlook 2007. The update released on Tuesday, January 11, was distributed by Microsoft Update and referenced as updated KB article KB2412171.

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Recently, we posted information on the Outlook blog about a bug in the Microsoft Office 2010 Beta that increases the message size of some e-mails messages sent from the Microsoft Outlook 2010 Beta. The Office team has been hard at work building a fix for this issue, which is available immediately. Download Outlook 2010 Beta fix for 32-bit Office 2010 Download Outlook 2010 Beta fix for 64-bit Office 2010 This fix prevents future messages from consuming unnecessary space, but doesn’t resize existing...

If you are a heavy email user like me, chances are good that you subscribe to a lot of mailing lists. Unsolicited spam is one issue we battle in our inboxes, but perhaps more perplexing is the amount of email messages that we call “graymail.” Graymail consists of all those newsletters and notifications that can be useful, but aren’t necessarily what you you want at the top of your Inbox. The Rules feature in Outlook 2010 makes it easy to sort emails that need your attention from the graymail ones that don't. This post shows you how.

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