Results for:
help

• Office ribbon Portal Page: *GET* it

  17 Jun 2011

  For customers new to the Office ribbon, we know there's a learning curve. While this learning curve is part of what we address with “Getting Started” content, for some customers 'ribbon angst' can persist far beyond "Getting Started." This is particularly true for folks who have a long history...
• Your Office Web Apps questions

  13 May 2011

  People have been using the Office Web Apps at an astonishing rate. And if you haven't, well, you're on the wrong bus headed to wrong station in the wrong town. You've heard the term cloud computing right? Well, this is it, folks, and with Office Web Apps it's free and it's easy and it's kind of silly...
• Outlook delegate access helps shoulder a principal's burden

  2 May 2011

  The issue of getting elementary schools—public or otherwise—on board with electronic communication has taken some time. It takes a strong leader, possibly in the form of a principal, to guide that effort. When you're a busy school principal or administrator, your administrative assistants...
• Four hot text tips from Crabby

  27 Apr 2011

  Over the years, I've often been asked—by friends, by family, by Crabby readers—what some of my best Office tips and shortcuts are. Honestly, it's hard to just spout, off the top of my head (which would be rather gruesome anyway), the miscellaneous tricks that I've discovered, unearthed, and...
• Excel poses file name problem; man seeks and finds answers

  18 Apr 2011

  Today's post is a little more... technical than I'm used to doing and I must say, right up front, that I did not come up with the answer on my own . Nope. Keep reading. A reader named Tim from New York had an issue that, while wasn't a work stoppage issue, exactly, was driving him nuts nonetheless. The...
• 10 ways to get Office help and support

  13 Apr 2011

  Admit it: sometimes you need help with Office. If you didn't, you wouldn't be reading this. (Then again, maybe you would. Maybe you just like to stop by and visit old Crabby every day. Or maybe you’re here by accident and have no idea how you got here. Either way—you’re getting help...
• Demystifying a few computer terms

  4 Apr 2011

  It's come to my attention that some of you (who shall remain nameless thanks to my own sense of restraint and corporate responsibility) have been left behind in the world of computing. Let's just assume — for the time it takes to read this post — that it's not your fault. In fact, I think...
• ScrLk key: Hoodlum or helpful??

  18 Mar 2011

  At the beginning of the year, I wrote a blog post called What's up with those wacky keyboard keys? In it, I answered a question from a lady named Barbara in Cape Cod ("The Cod" some friends of mine who used to live there call it) about some of the keys on her keyboard that mystified (read: annoyed) her...
• Delegation: Get your life back (Part II)

  16 Mar 2011

  Monday's post made the point that you're the one doing all the work all the time, and it's time to step back and let go a bit. Handing off some work isn't a sign of weakness; it says that you trust others (and, okay, need to get rid of the bags under your eyes). Share the information...and thereby the...
• Delegation: Get your life back (Part I)

  14 Mar 2011

  You are a doer. You're a multi-tasking whiz kid, burning the midnight oil, taking the heat when the office burns down, and then putting out that fire. See, I used to be like that too. But then my family grew, and, well, it was a wake-up call to let me know that 1) I didn't need to do everything all by...
• Queries, forms, & reports: Access jargon demystified

  14 Feb 2011

  It's Valentine's Day and because I love you, I'm going to go over some very basic terms that you need to know when using Access (or, frankly, any database software). YES the terms I’m demystifying today are quite basic and there's a reason for this: I have found that many people are using Excel...
• Telecommuting: Workin’ it from home

  11 Feb 2011

  I was talking on the phone to a fellow in Seattle named Dave (who is helping me get some cool Crabby swag made) and the subject of telecommuting came up. He said he tried it but with three kids around, he just couldn't do it. (I suggested hiring out the kids during the day but that idea didn't really...
• Excel sorting, filtering & formulas explained

  9 Feb 2011

  Excel is up to bat this week. I like Excel. It's a versatile program—straightforward, no-nonsense, and linear(ish)—and one that many people use. With Excel you know what you're getting (whereas in Visio or in Publisher, you sometimes feel like you're in a large hardware or fabric store with...
• Footers, footnotes, headers and titles: Word terms defined

  7 Feb 2011

  Today's post is about Word. Here are a few of the most requested terms calling for attention from your feedback and comments. Some of them are pure definitions, while others explain the difference between two or more related things (you'll see what I mean). Again, some of you know these like the back...
• Pssst...what's a .pst file? Outlook terms defined

  2 Feb 2011

  Today, as we continue creating our "Demystifying Chain," we move on to Outlook. Ah, Outlook. Good old Outlook. We use it every day, all day, and still…some of its terminology vexes us. Let's see if I can't assuage some of that pain today so that we can get you to understand your right-hand program...
• Attachments, domain names, Bcclines and more...demystified

  31 Jan 2011

  Welcome to the first post in a series I'm hereby referring to as "The Demystifying Chain." If you read Friday's post , you know that my goal, for you, is to uncover, illuminate, and simply explain some of the language of Office software and computing in general. Why? Because I know that feeling of YAY...
• What do these software terms mean? Unlocking the jargon

  28 Jan 2011

  It never fails. I'm at a party or a family gathering or even interviewing a new dog sitter, and the conversation eventually winds around to, "So. What do you do?" Sometimes I want to collapse onto the floor into a horizontal position and start twitching and drooling (and maybe gesturing in an unladylike...
• Can't delete items in Outlook? Crabby has some ideas

  24 Jan 2011

  As you know, I like to post tips that solve problems that maybe I heard just ONE person mention. And if you know me, you know why, but let's go over it again: Because it's never just one person; all it is, is that one person has actually tried to do something about it. The point being, there are probably...
• Crabby + Accessibility series: Who's it for?

  12 Jan 2011

  In Monday's post , I attempted to explain what "accessibility" means in terms of computing, while tossing out some statistics about what portion of the general population has issues with vision, hearing, and dexterity. But, as someone so deftly pointed out to me, there is another group of people I left...
• Crabby + Accessibility: What is it?

  10 Jan 2011

  Since I'm going to be writing some accessibility-related posts in the coming weeks and today is the first of that series, I want to refresh your brains about (or maybe tell you for the first time) what "accessibility" means in the context of computing. First let me tell you this (and yes, I've said it...