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• Delay that email! How Outlook 2010 can save your hide

  3 Jun 2011

  Today's topic is about how Outlook can save you from your own impetuous, fiery, trigger-happy self: I'm going to tell you how to delay a single message (akin to counting to 10 before speaking) or ALL your messages. To me, this is an invaluable feature; an escape of sorts. For although I've mellowed with...
• Read receipts and the people who need them

  20 May 2011

  When you put all that work into writing the perfect email message, it's nice to know that someone has received and read it. Outlook has a feature that can help with that, but it's a two-way street: Your recipient has to be willing to cross it with you. I like to think of it this way: When you order a...
• Office for Mac 2011: Now we're synced up

  9 May 2011

  Now that Office for Mac 2011 Service Pack 1 (SP1) has been released and is in your hot little hands, let's go over what it is, why we did what we did, and how it impacts you and your work. Sync support First the biggest thing (well, I think anyway): Calendar sync support. Now you can sync Outlook—calendar...
• 5 Office features you need to know about

  4 May 2011

  Some things we just can't do without in life: love, friendship, a bathroom door that locks. With Office, the same is true: Some features should not be overlooked. Today I'll list five features that I think should come as second nature to you to use. Friday I'll give you five more. Today: Bcc box Revision...
• Delegation: Get your life back (Part II)

  16 Mar 2011

  Monday's post made the point that you're the one doing all the work all the time, and it's time to step back and let go a bit. Handing off some work isn't a sign of weakness; it says that you trust others (and, okay, need to get rid of the bags under your eyes). Share the information...and thereby the...
• Delegation: Get your life back (Part I)

  14 Mar 2011

  You are a doer. You're a multi-tasking whiz kid, burning the midnight oil, taking the heat when the office burns down, and then putting out that fire. See, I used to be like that too. But then my family grew, and, well, it was a wake-up call to let me know that 1) I didn't need to do everything all by...
• Pssst...what's a .pst file? Outlook terms defined

  2 Feb 2011

  Today, as we continue creating our "Demystifying Chain," we move on to Outlook. Ah, Outlook. Good old Outlook. We use it every day, all day, and still…some of its terminology vexes us. Let's see if I can't assuage some of that pain today so that we can get you to understand your right-hand program...
• Attachments, domain names, Bcclines and more...demystified

  31 Jan 2011

  Welcome to the first post in a series I'm hereby referring to as "The Demystifying Chain." If you read Friday's post , you know that my goal, for you, is to uncover, illuminate, and simply explain some of the language of Office software and computing in general. Why? Because I know that feeling of YAY...
• Can't delete items in Outlook? Crabby has some ideas

  24 Jan 2011

  As you know, I like to post tips that solve problems that maybe I heard just ONE person mention. And if you know me, you know why, but let's go over it again: Because it's never just one person; all it is, is that one person has actually tried to do something about it. The point being, there are probably...
• Baby, I've filled the bottle of collaboration for you—now go drink

  15 Dec 2010

  I've previously written posts about collaboration tools and techniques in Office; I've covered Communicator , PowerPoint , SharePoint Workspace , Outlook calendars and Word . I want to take today's post to comment on why collaboration is such a hot button topic these days and why you really should consider...
• No, Crabby doesn't have your password

  1 Dec 2010

  Some of the feedback and e-mails I receive indicate that you're having some issues with Outlook passwords. Let's see if we can't salvage some of your sanity and unravel the mysteries of Outlook passwords at the same time. Question #1: Why won't Outlook save my password? I know...I KNOW! I get lots of...
• Office 365: Get in the cloud...and keep one foot on the ground

  1 Nov 2010

  In a nutshell: Office 365 combines the Office suite you're familiar ( Office Professional Plus ) with cloud-based, versions of our communication and collaboration services: Exchange Online (for emailing and calendaring), SharePoint Online (for portals and document sharing), and Lync Online (the artist...
• Crabby Monday tip: Call someone out on their big fish story

  4 Oct 2010

  Today's tip isn't really about Office, per se; it's about the deluge of phishing scams flooding your Hotmail, Live, or MSN inboxes—and how can fight back, one message at a time. She doesn't appear to be a burglar, a thief, a scammer, does she? Didn't your mother ever tell you to NOT judge a book...
• Dear Crabby: Creative Outlooking

  17 Sep 2010

  People continually try to use Office programs in magical ways that neither I nor the people I work with even thought of. And when the magic works, all is well with the world once again. First up: Sue wants to create a virtual poke using Outlook "Can I make Outlook send out nasty reminder e-mails? I would...
• Use this: Say it, don't spray it (using the Bcc line)!

  31 Aug 2010

  "Say it, don't spray it." I've used this little saying before, and it apparently made an impression on some of my readers (who, of course, wrote to tell me about it). But some of you are still not getting the message(including many of MY FRIENDS AND FAMILY). When I wrote that line way back when, I was...
• Visions & concepts: Forgotten attachment detector

  25 Aug 2010

  The Forgotten Attachment Detector (FAD) is a Grassroots Project from Bhavesh Chauhan, who works in Hyderabad, India, as a Software Development Engineer for Microsoft’s IT team. He created FAD as a side project in his personal time, and Office Labs is helping him release FAD publicly and collect...
• Who’s falling for Internet scams? Not my readers

  12 Aug 2010

  I've written about five basic scams—a few of my favorites—that have been circulating over the years. Most of these are bona fide financial scams designed to empty your bank account and rid you of any goodwill you had toward your fellow man or woman. Some of these scams and rumors have been...
• Act like your mom is watching

  10 Aug 2010

  A while back I wrote a column about e-mail etiquette . Since many of us spend a lot of time in e-mail (more time than we really should, probably), this particular column has become one of my more popular ones. And while I still get e-mail messages that are written IN ALL CAPITAL LETTERS and even ones...
• Get a load of this: Facebook in Outlook!

  21 Jul 2010

  Gather ye your ingredients and your tools and let's go: Ingredients: First, you must have Windows XP, Vista (no comment), or Windows 7 AND Outlook 2010, 2007 or 2003. And if you don't have one of those, what the...??? GO GET IT and then come back here! Close Outlook. Otherwise it'll tell you to right...
• Some favorite Outlook shortcuts for anyone's Uncle Phil

  14 Jul 2010

  Love it or hate it, ya gotta have Outlook for mail, for your calendar, for your contacts. The following tips will definitely make you and your Outlook feel a little closer. Uncle Phil: These are for you. What? You can't meet at 3 a.m.?: Viewing multiple time zones When you're working with someone across...