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Thinking outside the box

Today’s business leaders are looking for ways to unleash their employees’ potential for greater impact, freed from limitations imposed by time and place. That’s one of the reasons that businesses are embracing the cloud to accelerate business performance while providing new, flexible ways for employees to collaborate and securely access data and documents. Of course they’ve been doing this for some time, but often in a piecemeal fashion. One department selects a line of business app, another signs up for some compute cycles, and a third adds some productivity tools. But the era of making isolated, single-solution decisions is rapidly coming to a close. Smart businesses are now choosing partners that have a holistic, comprehensive and connected set of cloud offerings and in doing so, creating a “data culture” in their organization.

File sync and share solutions represent key capabilities that keep people on the same page and responsive. There are several solutions offered, many from companies that have sprung up to focus exclusively on this market. Some have come from the consumer world and are new to the enterprise software market and the requirements around delivering enterprise-grade cloud services. Others are focused on the enterprise, but only as a point solution. Few are prepared to meet the evolving needs of businesses looking for a holistic and comprehensive approach to meeting the full needs of their employees as they live a cloud first, mobile first workstyle.

We believe Microsoft offers the most complete solution for businesses looking to maximize their employees’ ability to create, collaborate, analyze and act – and sharing, storing and syncing are foundational to that.

OneDrive for Business has been part of Office 365 for some time, but earlier this month we announced a new standalone offer for OneDrive for Business, making it even easier for our business customers to get the file sync and share service that’s designed to meet the anywhere access, storage, scale, data security and compliance requirements organizations need.  OneDrive for Business is unique because it offers the flexibility of a reliable and secure standalone service, but is also a tightly integrated Office 365 service, offering enterprise-class productivity.

Today we’re announcing the following:

  • First, we will be increasing OneDrive for Business storage from 25GB to 1TB per user.
  • Second, all Office 365 ProPlus customers will get 1TB of OneDrive for Business storage per user as part of their Office 365 ProPlus subscription.
  • Third, we’ll help organizations migrate data from their existing solutions to OneDrive for Business

If you don’t currently subscribe to OneDrive for Business or have it as part of your Office 365 subscription you can take advantage of attractive promotional pricing to get started, at a fraction of the cost of alternatives. We have a robust roadmap which we discussed at SharePoint Conference last month. In addition, our roadmap includes the powerful search and discovery solution, codenamed Oslo and the Office Graph, new document conversations powered by Yammer, and more that will enable people to engage with their OneDrive for Business content in new and interesting ways.

As important as robust file sync/share is, we believe it’s only useful if it’s part of a holistic and comprehensive solution for team-based productivity and collaboration.  That’s why we believe organizations should expect more from their solutions. Here are 5 ways we deliver on that:

  1. Native integration with Office documents: Enables people to discover content and collaborate with others in real time with efficient synchronization of changes and real-time co-authoring using Office Online.
  2. Connected to what you need, when you need it: As cloud services like Office 365 get smarter and more personalized with Office Graph, OneDrive for Business becomes part of a connected productivity solution where content is discoverable, sharable and personalized for individual users, helping to increase personal and organizational responsiveness.
  3. A trusted service: OneDrive for Business provides enterprise content management, compliance and admin controls, financially backed by the industry-leading Office 365 Service Level Agreement. We’ve made investments in manageability, security, auditing and information protection including rights management, data loss prevention, auditing, eDiscovery, legal holds, etc. and more that can work for OneDrive for business but also across SharePoint and Exchange.
  4. Deep investment in certifications and infrastructure: We’ve invested heavily already in areas that are important for doing business in major vertical industries and geographies, such as FISMA, the EU Model Clauses, CJIS and more, many of which are detailed on our Trust Center.  Microsoft has industry-leading, cloud reliability and security and has made a massive investment in physical datacenters around the world, enabling us to deliver high availability and robust disaster recovery capabilities.
  5. Scale through partners: Our 400,000 partners around the world can help customers get up and running quickly with OneDrive for Business as a standalone solution or with Office 365.

Microsoft is committed to delivering the very best file sync and share solution as part of our commitment to creating the world’s most compelling cloud-first, mobile-first productivity experiences on the planet – beloved by end users and IT professionals, and delivered by hundreds of thousands of partners around the world.

We’re excited about recent new features, partnerships, customer wins and customer events that have inspired many great conversations with you about ever-growing interest in the future of productivity and momentum for Office 365 which is now on a $2.5 billion annual run rate. We’ve shipped nearly a hundred updates over the past 12 months including Office for iPad, new OneNote for Mac and iPad, Power BI and Office Online; Office 365 operated by 21 Vianet has launched in China, and we shared our vision for the new ways people will work together leveraging personalization, enterprise search and machine learning, with Office Graph and Oslo. We’ve added new partners like GoDaddy and Docusign, and announced several new Office 365 customers across industries and the public sector. There’s much more to come!

The cloud is about breaking down walls between people and information. Not building a new set of islands in the sky. Make sure you bet on a file sync and share solution that helps you embrace that.  For more information visit OneDrive for Business.

John Case

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48 comments
  1. Are there any plans to improve OneDrive for Business syncing software, to cope with this generous increase in storage capacity? i.e. Sync more items.

    • Hi Darrell,

      Absolutely. We continue to ship improvements for the sync client each month, refining both by customer feedback (usage needs) and telemetry data. In fact, the April improvements are showing great returns. You may be hinting at number of items, aka the current 20,000 item/document limit. This is under review for how we improve the number that can sync from service to desktop with the enterprise quality you depend on. Your feedback helps bubble up this focus as priority. Let me also refer you to this related Help for ODB sync, “Solve problems you’re having with the OneDrive for Business sync app”: http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/solve-problems-youre-having-with-the-onedrive-for-business-sync-app-HA104047973.aspx — we keep this article up-to-date per all updates.

      Thanks, @mkashman.

      • Dear Mkashman,
        has it ever occured to you that we are speaking about an enterprise solution here?
        It is not the OneDrive limitation (25GB/20K files sync) that our company is strugling with today; it is the SharePoint Library sync limit of 5k items! And only recently a site collection’s limit was increased from 100GB to 1TB. A Whole Site Collection! For an E3-plan, servicing midsized and large companies?
        Please fix THESE things instead of trying to consumerize the plattform, silo files and egoize work mentality: as a CIO I cannot allow people to save workflow-regulated company files under OneDrive – it’s against the principles of an enterprise as such.
        I hope this feedback was not in vain.
        Sincerely

        • As a CIO of a big group (more than 38.000 seats on Office 365), I fully agree with previous comment. Stop “big annoucement” for 6 months and solve real business issues (and solve the BUGS). Typically we can not deploy OneDrive for business in my organisation because there is a bug with Office 2010 SP1 (recognised by the support). It should be convered by the Microsoft Support Group but, they don’t want to solve it because it is solved in the SP2 of Office 365).
          One guy from Microsoft stated “why can’t tou migrate all your PC to Office 2010 SP2 ? ”
          Simple answer : 38.000 PC located in more than 2000 place across the world with 1MB bandwith in average….is just a BIG Project considering the 700MB of Office 2010 SP2.

          I can add a simple feature wich is needed by the busines (much more thqn a 1TB of capcaity) and which is available in Dropbox, …and One Drive (for consumer) : be able to synchronise folders instead of the whole library

          Sincerely

          • I agree with the previous comments that the main constraint is now the 5000 file limit per library for the OneDrive syncing tool. This limit is the sole reason my organisation didn’t go with Office 365 (we encountered it during our free trial). It was simply not feasible for us to reorganise our file system in order to keep under this limit.
            It seems very strange to give users 1TB of storage on the one hand, and yet give them a tight constraint like this on the other!

          • Hi Dominique,

            Some improvements land sooner than others we’re working on. The sync limits – as limitations feedback – is well understood, and the team takes it seriously. Appreciate your eyeballs on our announcements. And the feedback is heard.

            Thanks,
            @mkashman

        • Yes, there’s no way that we can use this system all the time there’s a 5000 file limit on the desktop sync tool. Microsoft’s competitors can offer something that syncs as many files as you want – why can’t Microsoft?

        • Hi Boso,

          Feedback is never in vain – it’s appreciated. The focus of the announcement was irt OneDrive for Business and certainly we focus on enterprise – always. But yes, site document library sync’ing has a lower threshold for now. We propose metadata navigation when you begin to go beyond a single site collection (we support creation of up to 10,000 site collections for enterprise customers in SPO). Here’s a great article for leveraging metadata navigation: http://office.microsoft.com/en-us/sharepoint-server-help/configure-metadata-navigation-for-a-list-or-library-HA101820113.aspx and I’d assert usage of the new Content Search Web Part: http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/configure-a-content-search-web-part-in-sharepoint-HA104119042.aspx?CTT=1

          Keep us honest and pointed in the right direction. OneDrive for Business is a top priority.

          Thanks,
          @mkashman

    • Agreed. The increase will not be of any practical use for us until the 5K item limit per library is removed.

      An example: we had a solicitation from a Federal Government Agency that was organized with html, and it contained 6,286 files and 2,612 folders for a single RFP. So we don’t always have control over the folder organization and file count.

      I was hoping to use OneDrive as an online backup and remote access store for My Documents, but the item limits and file restrictions made it unworkable. Thanks for listening!

  2. Thanks for the update. Any word on the timetable for a Mac client for OneDrive for Business?

    • Hi Greg,

      No word beyond that the development is looking good, tracking in the right direction. If you’d not seen it, we demo’ed a preview of the OneDrive for Business Mac Sync client at SPC14 in Kieran Gupta & Kate Dramstad’s session, “OneDrive for Business and Mobility: Access your files while on the go from any device or platform”: http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC245.

      Our commitment is to provide the Mac sync client by end of 2014.

      Thanks,
      @mkashman

  3. 1. Please allow some symbol support and allow for double dots before extension.
    2. Please allow more than 20k files/folders
    3. Please add 1TB per user to my Total available Storage.
    4. Please make it work better when users are offline (like on a plane). Once you save the file once, you can’t save again without causing an error.
    5. Integrate with Office 2013 better. We have to set the save locations.

    Awesome product – just a few minor issues keeping it from being perfect. We are migrating all our users onto it.

    • Hi xxcorpxx,

      I’ll tackle these one at a time:
      1) We’ve been increasing the number of the allowable character types over these last few months. You can keep current on the diminishing list here: http://support.microsoft.com/kb/2933738. I’ll ensure the feedback makes it back to the team.
      2) Refer to my answer to Darrell above, and know we’re clear on this feedback.
      3) We do treat OneDrive for Business storage quota separately from the overall pooled tenant quota. One of our design goals include making it so admins don’t have to manage storage as much; plus enables a more consistent experience (awareness) for all users. We do provide 10GB + (500MB * each user) [except Kiosk and external users] which provides tenants with storage for team sites. And customers can purchase additional storage for team sites as well @ $0.20/GB/month.
      4) This is one of our largest areas of focus, and one of our biggest differentiators when working with Office documents. You can bet we’ll only maintain and improve quality. Also refer what I wrote to Darrell above as I addressed sync client work there, too.
      5) The nice thing about Office as a service is that we can do this, and we have refined the backstage experience since launch, and will continue to do so based on usage feedback, preference and points of clarity.

      Appreciate the feedback and kudos. We think it’s awesome, too. And it’s only getting better. The “minor issues” as you say, only remain for a short period – and this is something we stand behind 100%.

      Thanks,
      @mkashman

  4. Is this news pertinent for Office365 Education customers?

    • Hi jd,

      If teachers, faculty and staff around the globe like lots of useful file storage in the cloud, let’s say 1TB of it per user, then yes, this’ll be pertinent :-). This announcement does apply to Office 365 for Education, AkA the A SKUs.

      Thanks,
      @mkashman

      • This is great news… really great news. Can you tell me when the extra storage will become available for A2 customers? I took a look this morning and noticed that storage space still indicates a total of 25GB, at least for the few users I checked with.

        Thanks

        Jason

        • The 1TB increase will be rolling out over the next few months and is not only US. You would not see an immediate change from what you see showing now, which is the previous default of 25GB. And usage is important. You can tell in the upper-right of the storage metrics page (ODB -> Site Settings -> Storage Metrics) how many MBs you have free.

          Thanks,
          @mkashman

  5. Still no end-to-end encryption :-(

    Private files should only be stored in the cloud when encrypted on the client with a key controlled by the user only. Transport encryption and encryption in the cloud is not sufficient.

    • Thanks, CAdams. Cheers, @mkashman.

  6. This news completely confuses me, lets make a small list on what was said on this blog before;

    Onedrive for business is a private part of Sharepoint Online and should be treated as such.
    Onedrive for business has a maximum size of folder/file structure. It will not sync anything over 20.000 files.
    Onedrive for business has limitations on filenames(no double punctuation, etc etc).
    Onedrive for business actually CHANGES files that are uploaded, and add data into headers of HTML/Doc files.

    With all these ‘issues’ you cant expect us to believe you want to be the best in file-syncing/Online Storage? Right now you are absolutely not even close to being an alternative for Dropbox, Amazon, or any of your competitors really.

    Next to this there is the way you have advertised Onedrive for business before – A private part of SharePoint for users. Not as a filesharing and syncing service. With this news are you preparing to break this link with Sharepoint? I believe saying goodbye to the limitation and letting Onedrive for Business work like the actual Onedrive product would be a huge change and actually resolve alot of issues.

    As it stands right now, this increase in data means absolutely nothing – It is impossible to use the storage because of the sharepoint limitations and Onedrive for business in its current state is not, and never will be a file-syncing utility with an actual use due to the points before-mentioned..

    • So you completely missed the announcement that said One Drive for Business as a standalone product. Secondly you clearly don’t understand that the symbol limitation has to do with the fact the symbols are used and have other meanings in http:// addresses. One Drive is a Web based service. ….http://www.w3schools.com/charsets/ref_html_symbols.asp

      • If the symbol limitation has something to do with HTML encoding I would’ve lost my trust in Microsoft a long time ago. HTML encoding(and decoding) is such a standard practice on the internet that even the smallest firms and applications can resolve this.

        The symbol limitation has more to do with how Sharepoint indexes files. Sharepoint tries to read metadata from a variety of places including the filename. If you want to use Onedrive as storage they should ignore any file-name(excluding illegal characters). A function that currently exist in SharePoint by editing the Sharepoint Search indexer.

        Like I said before: Instead of using Sharepoint as the backend for Onedrive for Business they should use the same backend as Onedrive, Or atleast have the same functionality in uploading files/etc.

    • Oh idd, I would love the option that the regular onedrive has “online only” “always offline”

      That would make it superb, even with the system limit. Perhaps this would allow you to select a subset of data that you want to sync but is within the same document library, like projects where only the current projects are put offline and the others remain for consulting online.

      • We call this “selective sync” and have it currently available for the OneDrive consumer side of the house. Good news is we know this team well and are working closely to unify the overall OneDrive / OneDrive for Business business. As the Onceler might say, “Business is Business and business must grow [and unify].”

  7. what about VISIO for Mac? Did we get a Version for Mac this year with the new office for mac?

    • Hi Opa114,

      We don’t have anything to announce today about the next version of Office for Mac. I can tell you it’s not out yet, so you didn’t miss anything. Keep your eyes peeled and an open space on your Mac Dock ready.

      Thanks,
      @mkashman

      • i know, but i want to know if a version of VISIO is planned for Mac. Because Visio is missing there :(

  8. Will E3 for non-profit customers see the same benefit?

  9. I have an Office 365 ProPlus subscription at work, but when I go to Manage Storage in my OneDrive for Business software and see how much space my files are using I get redirected to Site Settings -> Storage Metrics and I still have 25600.00 MB of total storage.

    I don’t understand: do I have 1TB storage or not? If I do, how do I see it to know how much I used of it? If I sync files with OneDrive for Business software will I be able to use the whole 1TB?

    • Same here. Maybe the offer is limited to US customers?

    • similar there – Waiting some respond from support about this “issue”

    • Hi Croy,

      The 1TB increase will be rolling out over the next few months and is not only US. You would not see an immediate change from what you see showing now, which is the previous default of 25GB. And usage is important. You can tell in the upper-right of the storage metrics page you listed – shows how many MBs you have free.

      Thanks,
      @mkashman

  10. Does this OneDrive for business storage capacity increment concern O365 E3 plan?

    • It does, and not E3 only. OneDrive for Business is available in most Office 365 and SharePoint Online plans, including Enterprise plans, P [Small Business] plans, Midsize, A (Office 365 for Education) plans and G plans (Government shared cloud, not including GCC), SPO standalone plans 1 & 2, OneDrive for Business with Office Online, and as this blog post disclosed, every customer with Office 365 ProPlus subscription is also eligible for the offer, and will be entitled to get it when Microsoft starts rolling out this capability to customers in the next few months.

      Thanks,
      @mkashman

  11. Did you increase the 2GB file size limit to something more suitable? I would prefer no limit. If you have to put a limit on it, just put 50GB on it or 20GB at the very least. I can’t pay for OneDrive until this limitation get’s lifted.

    I know browsers sometimes choke when uploading large files, so please make it so the OneDrive Windows and Mac applications can upload smoothly.

    • This is a known limit, yes. The team is actively reviewing how we can push beyond it for sure. We’ve nothing to announce at this time, but do know it’s top of mind. And yes, the “in between” is something we consider very important for the true experience and success of uploading and downloading larger files.

      Cheers,
      @mkashman

  12. Really would like to see OneDrive for Business (ODB) integrated into the OS like the regular OneDrive service is today with Windows 8.x, although it is much easier to access ODB via WebDAV than the personal version. :-)

  13. question: are you increasing the AVAILABLE capacity, or the capacity INCLUDED in the standard pricing?

    I only ask because everywhere I look at pricing info, I still see 25gb as the INCLUDED capacity… additional space is AVAILABLE at an additional cost.

    Thanks,
    -Scott

  14. Despite the announcement of 1TB storage, we still do not see this on our users? That will be those who persist with a very buggy OneDrive for Business (ODB) product and have not been forced to adopt other solutions.

    Whilst more bandwidth is nice its pity Microsoft cannot focus on core issues with the product as other user’s state. The concern is it appears no one is listening. Perhaps Microsoft needs to listen more to developers who pay attention to real use issues, rather than focusing on new bells and whistles demands from marketing, and use these applications in real world scenarios where bandwidths is not all clean and high speed or workstations all hi-end specifications running the latest versions of Office and Windows.

    Some priorities to address the current abysmal bandwidth usage and sync corruption issues include:
    1. Provide users/admin with bandwidth management options:
    a. Sync scheduler. So users can opt to sync at their discretion ie: Automatic or even once a day.
    b. Allow users to throttle network usage manually.

    2. Provide users with File opening and Save options that would prevent file access slow down and corruptions, including such as:
    a. Do not check server on opening. This would save a round trip to the server and cause slow application responses.
    b. Do not save until file is closed. Eliminate the hanging effect during file usage as files are saved back to the server mid-use.

  15. Will this upgrade be available on any o365 plan or are there exceptions?

  16. When is OneDrive For Business going to be ready for Mac users? I have to say that given that this app is kinda like the engine driving the vehicle … you guys missed the ball big time by not doing a full release and including this with the entire package. This is ridiculous trying to manage this all in SharePoint if you have never worked in this weird program.

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