Back
Outlook

An update to linked accounts

There are a number of people who have more than one email address and want to manage these multiple email addresses from Outlook.com. Linked accounts were introduced in 2006 as a way to quickly switch between different accounts each with their own email address. Over the next couple months, we will stop supporting linked accounts and instead help people move to a more robust and secure way of managing multiple email addresses: aliases.

Why have multiple email addresses?

There are many reasons people have multiple email addresses, some of the most common include:

  • They don’t want to give out their primary email address to companies and some individuals, to avoid junk email.
  • They want to organize their email into different separate groups in their inbox.
  • They’re in the midst of transitioning from one primary email address to another.

We know there are lots of good reasons to have multiple email addresses.  We also believe it’s important to provide a more robust, secure and durable solution to meet your needs.

It’s a new world

Why make this change? Well, a lot of things have changed since we introduced linked accounts. Most importantly, your email address is also often how you sign into the account that is your “digital identity.” For example, your Microsoft account unlocks a broad array of experiences ranging from Windows to Xbox to Office365 to Outlook.com and more. Increasingly, devices allow people to connect their various accounts (Microsoft account, Facebook, Twitter, Apple ID, etc.) to their devices and have it all “just work.”

That means that you want to have one Microsoft account that lets you light up your Microsoft devices and services with your stuff: your gamer score, your email inboxes, your calendars, your people, and your files, as well as to connect to all the networks you care about.  That’s certainly the system we’re building, and why we’ve designed aliases to make it easy to have multiple email addresses (for receiving and sending) connected to a single Microsoft account.

On the flip side, we’ve increasingly found that linked accounts are less robust, and less secure than using aliases. With linked accounts, you can sign in to Outlook.com on the web and then switch to any other linked account without entering a password. It’s a handy feature.

Unfortunately, this same feature benefits the bad guys, too. We’ve found that quite often, people who use linked accounts keep their primary account’s security info (including password and proofs) up to date, but don’t lavish as much care on their secondary accounts. It’s easier for a malicious party to compromise one of those secondary accounts, which gives them full access to your primary account. Note that if we detect suspicious activity in your account, we automatically unlink accounts to try to help prevent this abuse, but we think we need to go further.

Learning from the past and moving forward

We believe that aliases provide a more robust and secure capability for managing multiple email addresses. You can send and receive email from different addresses and keep it all organized the way you like.  And all of this is tied to a single Microsoft account that has your latest and most up-to-date security info. 

A couple years ago, we began the process of delinking linked accounts and encouraging people to move to aliases. We got good feedback about some issues, and have been hard at work fixing these gaps. To give you a smoother transition, we’ve added two new features:

  • Mail forwarding – you can now forward all email from a secondary account to your primary. It’s easy to set up a folder structure to keep email as separate as you like.
  • Send email from another account -you can configure the secondary account as a “send-only” address. When combined with email forwarding, it means you can both receive and send email from that email address, all within your primary Microsoft account.

We’ve also heard from some of you that you’d like to just “move an alias” – move the email address and email from one account to another. We’ve heard you loud and clear. Stay tuned for more about this in the future.

What you need to do

In the next few days, we’ll send email about this change, including the steps you should take, to everybody currently using linked accounts. Soon after, when you sign in with a linked account, you’ll see a notice with the same info. We want to make sure that you aren’t surprised by this change.

If you don’t use linked accounts, there’s nothing you need to do.

If you do use linked accounts, now’s a good time to make sure each account has updated security info, and that you know the password for each one. It’s much easier to do this now while they’re still linked. But even if you forget your password later, you can always reset it.

If you’re interested in consolidating email, here are a few additional things you can do:

  • Set up email forwarding, so you can read and write all your email from one account. Note: Normally you have to sign in to an account every 365 days to keep it active. Formerly-linked accounts are exempt from this requirement so you don’t need to visit them regularly.
  • If you want to use additional email addresses with your primary account, set up an alias. You can use it to send and receive email, and even sign in.

In late July, we’ll begin unlinking linked accounts.

I know it’s a hassle to make changes when you have a setup that works. We wouldn’t ask you to do this if it wasn’t important for your security. Thanks for partnering with us to help keep you (and your neighbors) more secure.

Eric Doerr, Group Program Manager, Microsoft account

 

Notice: Array to string conversion in D:\home\site\wwwroot\wp-includes\taxonomy.php on line 3255 Notice: Array to string conversion in D:\home\site\wwwroot\wp-includes\category-template.php on line 1245

Tags

Join the conversation

87 comments
  1. I’ve three different Microsoft Accounts linked. And I’ve 4 aliases in one account and few in other accounts. According to this change, I’ll be forced to delete some of my aliases to migrate to this new model right?

    • @pradeepviswav – you shouldn’t have to delete any aliases. In your situation, I’d recommend that you pick an account that you use the most and forward all the other email addresses to that account.

  2. i have linked new outlook to old hotmail account, does this change any thing for me?
    do i loose any skydrive storage..

    • @santosh – You won’t lose any SkyDrive storage or anything else associated with the linked accounts. All that changes is that you will login to each account with a password from now on.

  3. Need way to merge my Hotmail account (Windows ID) with my Outlook account. (They are currently linked.)

    • @Tom Stephenson – We would love this capability too! Stay tuned.

    • i second this. i have 2 hotmail accounts that ive had for 13 and 15 years that i rarely use, but cannot give them up. would love to be able to turn them into aliases to my new outlook account.

  4. So here’s a scenario: I have a base Hotmail account.
    I have a custom domain account associated with that Hotmail account. This custom domain account is my Microsoft account.

    Now how do I consolidate this setup to your new alias based method?

    • @Robert – Just pick whichever account you use the most, sign into it, and forward the mail from the other email accounts to that one.

      • But we still have to sign in the non-primary accounts to prevent them from expiring, is that right?

  5. I used linked accounts to manage my family’s accounts quickly. Is there a system setup that I can use for this instead?

    • @Nathan – I’m not aware of any great solution to this. You can set up accounts in a custom domain, which gives you the ability to be the "admin" for those accounts, but it’s some overhead that probably isn’t worth it for you since you have existing accounts already. Good feedback for us to consider for the future. Thanks.

  6. Alias??? I mean how many eMail address offer MS in the past? 20? Name@Hotmail.XYZ, live, Outlook, MSN,… If MS had offer only ONE eMail address + . Country (like gMail, Yahoo and others, but this way? :/

  7. Eric said, "With linked accounts, you can sign in to Outlook.com on the web and then switch to any other linked account without entering a password. It’s a handy feature. Unfortunately, this same feature benefits the bad guys, too."

    True. But the same can be said for your decision to remove a ‘login-only’ username. By allowing any alias to replace the main account username for logins, security is (albeit slightly) lessened, thus benefitting the bad guys.

    How about allowing users to set their aliases to NOT be allowable as alternate login usernames, so that there is one-and-only valid login username (i.e. the account name) which may be kept secret ? :-)

    • @outandabout – Yeah, we’ve heard this request from a few people. Thanks for the feedback.

  8. What about skydrive? each member of my family has their own Microsoft account, and we have them linked. We use it mainly to access each other’s skydrive instead of having to share everything.

  9. In principle I think that makes sense. In practice, there are WAY too many little things that make the kind of setup you suggest a non-starter for anyone who wants to handle multiple email accounts. Here are some examples:

    1) There is no easy way to have separate "Sent Item" folders for your different email addresses

    2) There are MANY emails that one receives that DON’T have ones email address in the "To" or "CC" field, i.e. like pretty much any mailinglist. Those cannot be sorted properly into different inbox folders in this setup.

    3) One cannot send emails with one of the aliases as the "From" setting from Outlook 2013. I’m not even talking about picking the proper from address depending to which email I respond which is really what would need to happen.

    4) Same on Windows Phone (at least 7), the whole aliases thing breaks down there.

    • ‘2) There are MANY emails that one receives that DON’T have ones email address in the "To" or "CC" field, i.e. like pretty much any mailinglist. Those cannot be sorted properly into different inbox folders in this setup.’

      Exactly. Better let us have filters for custom header fields so we can filter messages according to List-Id, Resent-From, and even Message-ID (for those that end with “@phx.gbl”, for example), etc.

      And speaking of mailing lists, how about a “mute” feature like in Gmail?

  10. Let me also say this: you should tell us what the plans with the "move alias" feature that you allude to are BEFORE you switch off linked accounts. How I will go forward depends on that and the minimum you should do if you announce such drastic changes with such short notice is to give us a clear road map of things that might also affect how we react to this.

  11. And another question: what is the difference between an alias and a send-and-receive account? Is the only difference that the former is on one of the three official domains, i.e. @outlook.com, @hotmail.com or @live.com? Would be good to clear that up, it is very confusing.

    • @Davidacoder – Thanks for the feedback. We’re working hard to make this as seamless as possible. It is true that there are certain products where aliases are not supported well – we’re working on that.

  12. Other reasons for linked accounts;
    -only 5 devices can be authorised to one Microsoft account – it’s not only professional reviewers that find that limit too low
    -it does not work well to have your Microsoft organisational account and your Microsoft personal account have the same email address but you need to use both frequently & signing in/out is sometimes less than seamless
    -you have a service that used to insist on its own account that now accepts a Microsoft account but how do you merge that older account into the Microsoft one without losing history?
    -sacrificial secondary accounts let you split potent accounts with credit card details from test ones without having to sign in/out/shake it all about; aliases will be on an account with payment details.

    security is good but I’m personally sad to see linked accounts go

    • @Marypcbuk – Thanks for the feedback.

      You mention a 5 device limit. Can you be more specific about what limit are you referring to?

  13. I’m confused about what this change affects. Does it only affect "linked" Microsoft accounts (Outlook.com, Live.com, Hotmail, etc.) or does it go deeper and affect non-Microsoft accounts that I’m consolidating using Outlook.com? I have several Microsoft accounts (Outlook.com) but as far as I know, they don’t know each other exists (they are definitely not linked). What I am doing is using one of the Outlook.com accounts to consolidate email from a bunch of non-Microsoft sources (e.g. gmail, yahoo, comcast and my own domains). I use the "add a send & receive account" option for attaching these accounts to Outlook.com – that way Outlook.com polls the accounts and gets my email rather than my having to rely on the "forward" feature of each separate account. Does this recent change to "linked accounts" affect what I am doing? Thanks, Bill
    (sorry is this message appears twice – my first try at posting here did not seem to go through)

    • @Woward – This does not affect “Send and Receive” accounts in Outlook.com . It only affects the multiple Microsoft accounts you switch to from the upper right hand menu in the toolbar with your name. If there are no accounts listed in this menu then nothing will change for you.

  14. i think this is a pretty good change but, we need more information about that

  15. What really idiotic (sorry, but it seems inexcusable) timing to write the following, but not have it ready for this announcement?! Can you at least tell us whether you mean 3 months, 3 years or 3 weeks by "in the future" ?! I don’t see the point in setting up all the forwarding stuff etc if then i can just simply move it over! Otherwise i love Outlook.com and would like to remain loyal..

    "We’ve also heard from some of you that you’d like to just "move an alias" – move the email address and email from one account to another. We’ve heard you loud and clear. Stay tuned for more about this in the future."

  16. Please consider allowing multiple forward rules or distribution lists. I was using a forward rule to one account and a linked account from a different account so that two people could quickly get to email for a common address.

  17. And another problem: it seems that mails from my aliases will always use the name of my main account, i.e. my name is John Doe, then that name will appear in the "from" field for every alias. Bad, bad, bad… One of the main uses of aliases is to NOT give away my full identity to everyone.

  18. Will the custom domains be finally supproted with aliases ?

  19. Would you also consider fixing the total number of alias addresses to 15 from the present 10?

    • @Saptarshi – good feedback. Thanks.

  20. Now, this is sad.
    As many out there, I use both linked accounts and alias, they are not substitutes of each other but different.
    Alias are for e/mail, whereas I still have multiple microsoft accounts (with their own skydrive and stuff) for different purposes.
    Guess I will just have to log in and out again as in the good old days.
    As I said, sad day.

  21. Are you flipping kidding me? The whole purpose of having linked accounts–at least for me–was to utterly avoid mail forwarding, and keep certain emails separated. Why in the world would we want to go backwards and force a horrible mish-mash of emails upon ourselves? Bad move Microsoft, bad move. The way I see it, you’re killing functionality in one product (Outlook) all to make another product (Xbox One) slightly more easy to administer (e.g. logins). If I wanted my linked accounts to be together, I would already have made them aliases (I use aliases too).

    I just can’t understand who gives the OK to such terrible choices. Between this, the poor Xbox One showing at E3, and who knows what else to come, it looks like Fall 2013 might be a terrible time for Microsoft.

    • @ScwB – Of course forwarding email is your choice. From talking to current users of Linked accounts, we know many people would find this of value. If your situation is different, then we wouldn’t recommend it.

  22. That really does not work for me!

    I have one live account that I’ve had for something in the region of 10 years. This is my main live account, but it is a custom domain so Hotmail never worked with it, and Outlook.com doesn’t work now (I can sign in, but can’t send or receive e-mails).

    The e-mail address attached to this live ID forwards to any mailbox that I set up for it, so I previously had it set up to forward to a G-Mail account and about 6 months ago I set up an outlook.com account which it now forwards to. These two accounts are linked because then I can sign in with my main Live ID (the one I’ve had for years) and then just switch to the account that receives my e-mails.

    I’d love to just have the one live ID, but until/unless you enable custom domains for outlook.com, that isn’t going to happen, because everything uses the live ID that doesn’t work with outlook.com.

  23. Thats a pitty,

    I have 2 outlook.com accounts linked to easy and faster switch between them. One for professional and serious personal uses and the another one for more casual uses. i don’t want to mege them in only one inbox, filters and categories don’t do the work for me…

    Whit this update i will sign off and sing on constantly… I don’t mind to enter linked account password the first time (or with another frecuency) that I sing up in a browser session, but make the whole process…

    Other solution could be allow to have more than one outlook account opended simultaneously…

  24. When will we be able to switch our linked accounts to send/receive accounts instead? At the moment it still says "It looks like you’re trying to add another Outlook account. Try linking your Outlook accounts together to make switching between them fast and easy". I’m using domains.live.com and ideally I’d just set them set up as aliases, but I don’t think that’s possible with custom domains.

  25. "I know it’s a hassle to make changes when you have a setup that works. We wouldn’t ask you to do this if it wasn’t important for your security."

    If you cared about security you would not have made it possible to sign in from all of my aliases. One of the reasons why I started with aliases was that I could use them on insecure sites and they had no way of hacking my account since the alias did not "exist" when trying to log in. Please let me whitelist or blacklist aliases for sign in.

    • @browsetech – Thanks for the feedback.

  26. I can’t find the option "Select Add an existing email address as a Microsoft account alias, enter an existing email address, and then click Add alias." to add my secondary Microsoft account to my primary one as an alias. Am i doing something wrong ?

    • At present time you can only add a new email address as an alias.

  27. Sorry, you can’t make aliases from custom domain accounts.

  28. Please don’t do that.
    Please don’t do that.
    Please don’t do that.
    Please don’t do that.
    Please don’t do that.

  29. Please, add support for aliases to Custom Domains. Without them, we have to create separate accounts which will expire without linked accounts!

  30. DO NOT LIKE. I bounced around trying to find a working solution….fought with Live and Outlook email accounts, filtering, etc. and FINALLY set up the accounts I need to be most productive as linked accounts (3) a personal with aliases, a business and an office administrator email that were linked and all files/emails sorted within them….oh so efficient and now for naught……may have to reconsider as I am not at all happy with this upcoming change.

  31. It’s good to see measures taken to improve security. However, aliases have one severe drawback that I would like to see fixed when these changes are rolled out: They do not allow sorting into folders reliably. In order to receive emails sent to a certain alias in a specific folder, Outlook.com relies on rules that depend on the alias appearing in the TO or CC of the message. Obviously, this does not work for many emails received via BCC or mailing lists. As the dependence on aliases increases, the increased number of unsorted emails will become more of a problem, so please do fix this design flaw.

  32. First, sorry for my english.

    It’s a great idea!! I just hope that my linked accounts which may be aliases. Why can’t be created a linked account of a existing Oulook account but the Gmail or Yahoo accounts can be created as linked accounts.

  33. The removal of this feature is a great loss for anybody using linked account facility. It is such a great utility. And the reason given i.e. for security purposes Microsoft is doing this is not valid. They could have done better than this like typing of password whenever you switch account instead of completely banning this facility.

    If a password is required when account is switched then it would ensure security (as desired by microsoft) on one hand and also avoid the hassle of logging out and again logging in by person (s) using multiple accounts and linked account facility.

    REQUEST MICROSOFT AND ITS ONLINE DIVISION TO SEARCH FOR WAY OUT RATHER THAN REMOVAL OF THIS GREAT UTILITY.

    • Personally, I’d rather have alias (now 10) that typing the password to move among linked accounts (now 5). You can choose that account use to send emails, the same with separate accounts.

      Although I think 10 aliases are very few compared to Yahoo (50 or 100, I not sure).

  34. Can you enable send-and-receive another outlook.com account(s)? Hope this way will workaround the requirement to login every 365 days. There are still reasons I need to maintain separate accounts.

  35. The alias are doing almost everything I need, almost. However, this won’t be complete if I can’t send as an alias through Outlook 2013. This needs to be updated. What’s weird, it’s that the Windows 8 app can do it.

  36. I use this with my wife to easily connect to eachothers e-mail and agenda, it’s not convenient to log off and on. But we can use one browser for her e-mail and another one for mine, like we did before. Skydrive is also not working nicely with two people wanting to share a computer and their files.

  37. The point of multiple accounts is so my primary email box is not overloaded with emails. If I forward emails from my other accounts to my primary account, I do I sort them to go to a separate folder when the only option for sorting applies to the sender?? I need to sort my the recipient, or the email address it came to – which were my separate accounts. How would I do that??

  38. Really msft and fb is mostly taking over email on there way to the holy grail which is search.

  39. You know this new outlook feature was difficult to get used to because I have used my hotmail account for almost 14 years now. I didn’t switch when aol, yahoo, mindspring and the rest tried to lure me away neither was I swept up in the more recent gmail craze of just a few years ago. Again and again, I came back to hotmail because I was happy. Then the linking feature was introduced and I begrudgingly linked all my hotmail accounts not knowing what the consequences might be. So, imagine the intensity of my satisfaction when the account linking feature proved to a seamless and endlessly soooo gratifying. It was…and is one of the main features about outlook that has really and truly been a hit with me (and I have come to depend on it).

    So, a couple of days ago when I got the notification that it was going to be discontinued, I felt that it was a clear indication that hotmai…outlook had lost touch with it’s core users. I felt sure that the logical way to manage this problem would be to improve/increase security technology to ensure that users could continue to have their accounts linked. I felt sure that at the very least, users would be given the option of turning on or off the feature after being alerted to the risks. I could never have imagined that the feature would be removed altogether for all users, forever. I just feel like this might be the beginning of the end of a very long and intimate relationship and frankly, I am saddened by it.

    I don’t know if anyone reads these messages (I see that it’s a "no-reply" account), but I hope you know that this is unpopular and that you may just have lost one of your biggest supporters!

    Disgruntled ex-MS fan!

  40. Any chance MS will come up with a method that allows us to change a currently linked account into an alias that doesn’t require waiting months?

  41. If we can’t link accounts anymore, it would be really nice if we could have multiple email signatures to go with different aliases. Oh, and converting a separate email account into an alias (without waiting a whole year) would be great too!

  42. I have one issue regarding Outlook aliases and I really hope that you will take this issue into consideration. Initially, Outlook only allowed users to sign in their account with the main email address. Since you introduced two-step verification, you also started to allow users to sign in by any alias associated with that account. I know there are lots of people who wanted this for their sake. However, I believe that there are many users out there, just like me, don’t like this idea. This change just put my account at risk. In my case, I have one alias that I use to sign up for spam websites, forums, etc. and I do not wish to use this particular alias to sign in my account.
    My suggestion is, you should make a change that allows users to choose which aliases they want to use to sign in. For example, I have 3 aliases and I just want to sign in with 2 aliases, not all 3 of them.
    Thanks for reading my message and I really hope you will take action on this issue.

  43. I see one mayor problem with this situation. The linked accounts feature disappear, and as alternative the suggestions are to setup forwarding or an alias.
    The forwarding option is not ideal, because of the requirement to sign in every 365 days. I know it says that this will not be required for accounts that were linked, but I just don’t like the risk that something would go wrong there and it ends up getting deleted after all, so the only good option would be to create an alias of my linked accounts.
    This however would mean I first have to rename these accounts and delete the alias of the original address, and then there is the 30 days recycling period before I can add the alias in my main account. Which means for 30 days I cannot get any emails on the account, which for a couple of my linked accounts is absolutely not an option.
    So the only thing left is switch between the accounts by signing out and signing in, which is just a waste of time compared to the two clicks that are required to switch between linked accounts.

  44. I have 5 different Microsoft accounts that are linked together and I am not happy about this change. I use email on these accounts (and even have some aliases associated with some of these accounts already), and I also use the Contacts, Calendar and SkyDrive associated with all of these accounts. Converting my Microsoft accounts to aliases under one Microsoft account is not a feasible workaround to losing linked accounts.

    Converting my Microsoft accounts to aliases under one Microsoft account may allow me to maintain all my unique email addresses and may also allow me to manage all my email through a consolidated login, but I lose much more than I gain through such consolidation. Here’s a short list of the things I’m going to lose if I convert my Microsoft accounts to aliases under a single Microsoft account:

    I will no longer be able to send email from my mobile phone from any email addresses that I convert to aliases under a single Microsoft account since there is no way to select the SEND FROM email address from my windows phone.

    If I convert my various Microsoft logins into aliases under a single Microsoft login, I will essentially wind up terminating the prior Microsoft account and will lose all the related features and functions associated with the converted Microsoft accounts. I will lose all the related SkyDrive space I currently enjoy and use for any Microsoft accounts I convert to aliases!

    I will also lose any secondary People contact listings that are currently associated with any Microsoft accounts I convert to aliases – and there’s no way to have more than one People listing with a single Micrsoft account.

    For these reasons, I will not convert any of my Microsoft accounts to aliases.

    Since I am going to lose the convenience of linking these accounts together, I have shared all the calendars and SkyDrive file folders from my secondary Microsoft accounts with the Microsoft account that I’ve designated as my primary Microsoft account…this at least allows me easy access to all my Calendars and SkyDrive files from my windows phone and when I log into my primary Microsoft account via my computer browser. But I’ll still have to juggle multiple logins when I want to work with my Contacts and when I want to perform significant work from my computer on my Microsoft accounts.

  45. As near as I can tell Microsoft is doing everything it can to drive me away. I didn’t like the change to Outlook (I still don’t…the colors are too harsh and it still doesn’t do some things that hotmail did much easier.) Now I can no longer link accounts! Linking accounts is one of the best features in outlook. Losing that ability is a pretty big step backward. Require us to reenter a password every time we switch. That’s how you address the security issue. Signing out and then signing in again is just too much work. I’m afraid to ask how much worse Microsoft can make things.

  46. can i send from connected accounts in future or will this also removed?
    in office 365, too??

  47. I have and O365 P1 account. It allows a maximum of 5 linked accounts.
    I have linked all five.
    I DO NOT use the linking feature in OWA365 whatsoever.

    What I DO use is the ability to log onto any one of the five SKYDRIVES associated with
    those accounts. Upon login, I then have the ability to ‘switch’ to any of the other four
    7 GIG drives seamlessly and instantaneously.

    Will that ‘feature?’ be deprecated along with Outlook links?

  48. Good idea, will it work the same was as Google, with multiple accounts switchable in the profile menu as they are now, not linked, but both requiring separate credentials?

    We just need IMAP and (real) aliases (distribution lists) for Live Domains and it’s a perfect solution! :)

  49. I DO NOT like this! I can easily switch from one account to the other on Andriod, iOS,etc and send/receive…I can also do this with gmail…but MS is deciding because of security to remove this feature? This will require a HUGE effort to login/out each time I want to switch between my work and personal email from MS. Sorry I can’t understand why you are making this so hard when all your competition is making it *easier*

  50. Once again, Microsoft has lost touch with their core users and has decided to head down the wrong path.

    Microsoft should allow the end user to decide after disclosing the security risks of linking multiple accounts. I understand the risks and I would choose to accept them.

    Microsoft could also impose on the user to enter the password before making any account changes to any accounts that the end user has not specifically logged into during the current session, but still allow the end user to send and access email.

    Microsoft could actually make this service better instead of removing features and improve on the robustness of the service. Sure, the simple solution is to remove the feature, but that is not the best solution.

    Microsoft should not feel obliged to remove features because of the few end users that do not practice good security or may not understand the existing security threats.
    Nor should Microsoft dictate to the end user the way that Microsoft wants their products and services to be used (i.e. Windows 8 no start button; Xbox One will require an internet connection once every 24 hours).

    I believe that innovating new services and products has always been Microsoft’s strongest asset. When you think that you can dictate how those products and services are used, you have lost touch with your core users. Their discontent trickles out to other users and potential users of you products and services.

    It is not if the shoe is going to drop but when, when is Microsoft going to decide that Microsoft is going to make the end users use a product or service in a specific way and if the end users do not change and adopt Microsoft’s new way then we will make the end user use it our way.

  51. Alsalm Alykom,

    I prefer suggestion :You should make us to choose between this feature above to be closed or to be continued and I take the full responsibilities,and for new users who will sign up a new email account this will not be an option for them…..
    ——
    I am conformable with my linked accounts (I have 5 linked accounts) because it is independent and every one is self – organized (with its folders)….and Now I will make (5 folders besides 20 folders I have in primary account) to receive mails from each linked-one but unfortunately they will not be organized as in independent account…
    ———-
    Thanks for making life harder and more crowded
    —–
    Regards,
    MOh.

  52. I TOTALLY agree! I also have multiple accounts and enjoy the fact that I can access them from any other via a link! What a PAIN in the XXX this will be!

  53. I wouldn’t really mind all that much about the change if you could at least check email from other Outlook.com accounts. But forwarding only? Seriously? And you expect us to log into our accounts at least once every 365 days too even when email is being forwarded? That is really really dumb. I honestly did consider moving back to Outlook from Gmail but I can see that MS just isn’t interested in listening to their customers. Back to Gmail again. At least Gmail can check all of my outlook accounts.

    And here’s a newsflash for you MS, this will not increase security one little bit. If someone gets into one of your accounts then they will most likely still get into all of your other accounts too. Why? Because 99% of people will have used exactly the same password for every account and you’ve now helpfully set up email forwarding and sending using other email addresses telling the hacker all of your other email addresses.

  54. Why not put a disclaimer?!!! It’s the best of two worlds?!!!

    I hate this new change. I have MANY ms accounts. Like Kuan says, you expect us to log-in every 365 days, yet I don’t remember half of my accounts, however, I have VERY important data on ALL of them.

    I am a security enthusiast – I know how to prevent such hacks; this is an insult.

    Please don’t change.

    • also the article forgets to use subjunctive verbs.

      And I agree with Nitin – JUST REQUIRE A PASSWORD WITH EVERY SWITCH.

  55. This change would be not problem for me if, and only if you added a new feature to Outlook.com.
    I need to sync the contacts of my account with the contacts of 2 other Outlook.com accounts (from my family). It is already possible to sync Outlook.com with Twitter contacts, Facebook contacts, Google contacts and even Adeptes Sina Weibo. Why not with Outlook.com contacts ? This is the only feature wich will make me move from Gmail to Outlook.com. Hope Microsoft will ear this !

  56. I switched from Gmail to Outlook.com a few months ago. One of the reasons for making that decision was the ability to easily switch between accounts. Although Outlook.com has some features that are lacking in Gmail, without the ability to easily switch between accounts, those features aren’t that important. This is also going to create a problem for me with Bing search; I use one account for that, my public account. So now if I am checking email on my private account, I am going to have to sign out and sign into my public account to do a Bing search. I don’t need the inconvenience.

  57. I’m not happy about this. I use an alternate outlook account to provide when I know it will lead to spam. I use the”linked account” login to easily check my alternate account. This change will make that very cumbersome and annoying.

  58. My account is used by few computers in same time and with feature of forward to gmail too. Will "Account linking will soon be discontinue" effect my account

  59. OK, I can see that it’s a security risk to allow jumping between accounts without entering a password. But why take away the menu altogether? I don’t mind signing into my different accounts, when I change. Please bring the menu back! It made life so much more simple. (Oh, sorry, I just remembered Windows 8. Life is supposed to get more complicated, not easier. Wonder why Apple IOS is doing so well…) ;-)

  60. MS needs to come up with a better solution than taking away linked accounts. It’s a huge inconvenience and their are security risks to other approaches as well. Surely, you have a team of smart people who could come up with an alternative work-around that would be less detrimental to users. The send-only and alias is not the answer. If I wanted to do that in the first place I would have set it up that way. I will never upgrade to a paid service without the benefit of account linking.

  61. I wouldn’t mind using aliases. However, aliases have less functionality. I am forced to use the same name across all of my aliases. If this would change, I would have no issue.

    Currently, I have a personal email and one for my internet alias. I don’t want to use my real name for my internet alias. It’s falling into the deep hole that Google has tried to do.

  62. Also, please look at this comments. All 80 of them are negative.

  63. Copies of sent emails for all accounts go into the one Sent folder. How inefficient is that?
    Maybe the government is behind this one too?
    btw … Where’s Waldo?

  64. Seriously Eric, you’ve taken the Lazy option concerning this, or knowing what’s going on know bteween MS & the NSA, they are requesting you do this for their benefit. MS/outlook.com could have easly secured this great feature – why would I want to forward my email from one account to the other, they’re obviously seperate accounts. Who says everyone wants all email coming into the same inbox – with the need to setup rules etc…

  65. I like bloq_’s comment. 80 comments and they’re all negative. I think that’s how Microsoft operates. The more people dislike it, the more they want to do it. How do you think we got Windows 8. Only 8% of the people liked it.

  66. I dislike this change immensely! You should offer the option of an alias to people who desire the extra security but keep the linked accounts for those of us who prefer the convenience….that is called customer CHOICE. Linked accounts was a major reason I chose hotmail (outlook) in the first place. I do not appreciate having my choices taken away from me!

Comments are closed.